HVAC reviews in Denver, Colorado

Good customer service and knowledgeable service, that I had experienced so far.

I had a mini split system installed, it lasted 6 months before it quite due to a mouse getting in ruined some of the wiring. Had a professional try to fix it with no luck, so I called carrier to see if they could replace it they said there’s nothing they could do. Won’t use them again.

Great company! They carry a great line of products and always have what I need in stock. Highly recommend!

I was disappointed that they would not work with anyone except a retailer. Also, they would not allow a retailer order the part and allow ME to pickup the part even though i offered to pay the retailer and the retailer would pay them.

Normally i wouldnt have an issue with the whole residental end user is not welcome on wholesale property. However,

it was today. 18 degrees 30 mph winds
2' of snow.
Furnace wasnt working
Inside house temp was down to 56 degrees and dropping fast.
And i was willing to pay and take the driving risk to save my pipes and keep my family warm.

Wouldnt you think that they could break the policy on a day like that?

Attended another great Training seminar hosted by Carrier today! Several discussions today regarding residential furnaces, residential air-conditioners, residential heat pumps and ductless mini splits. Received training on 0% interest financing, Cool Cash rebates and Xcel Energy Rebate Program. A lot of great products that we are able to give to our clients! Looking forward to another great year with Carrier!

Wonderful company that supports local non profits. Has great employees and a network of factory authorized Carrier and Bryant dealers who are the best in the business.

I really appreciate how friendly and helpful the staff is at this location... I always check here first for all of my company's HVAC products. The products (especially furnaces) are always competitively priced and reliable. Definitely recommend this business and location

Selena in parts was amazing to me. I needed a part for a williams heater. She worked with me alot keeping good attitude the while time. She could not sell me the part because the company doesn't have a retail license but she did try to get a third party vendor unfortunately none of the vendors wanted to do it for me. Selena thank you.

I'm a professional in the industry and have had very poor experiences in regards to technical support. I recently called and was treated like I'm a first year technician. Then I installed a replacement part that I was questioning it's sizing capabilities and it failed. So I tried to call technical support back in witch both times I called in, I was directed to leave a message and will be called back. It's been 4 days and never heard back. Then my client I'm doing the work for is a mechanical engineer and has a contact inside carrier, in engineering and was supposed to get with tech support. This was days ago. Meanwhile my customer is without cooling for days in a very hot summer. I as the contractor am going to have to do the job that I quoted for too do once now twice for no extra charge!

We’ve used different distributors for equipment in the past. Once we started with carrier we no longer have issues with support for anything. Not only a great company. But a great tool for any company selling and installing HVAC equipment.

4 year old furnace in a 4 year old home, with a faulty heat exchange. Carrier Customer service will only warranty the part that costs $3300 in labor to replace. Poor customer service, the recommended warranty repair company recommended a new unit based on the difficulty, and cost of labor for the installation of this part.

Carrier Colorado came to the rescue. They were extremely helpful and sympathetic to the problem I’m experiencing. They offered to get me a list of local companies that can do this type of work at a much lower cost. They admitted that this should not be happening to a 4 year old furnace. Much appreciated Carrier Colorado!!

Their products are very good. Pricing keeps going up but their custom we service struggles to maintane because of constant employees turn over. Always double check your deliveries.

As a contractor selling Carrier products, Carrier Colorado has been a great distributor and partner. They work with us to ensure that the end consumer is well taken care of with superior products, and are always available to help us and our customers. We are proud to partner with them, and are proud to be a Factory Authorized Dealer with this great company!

Great place for carrier parts , they open at 7 a.m., which is great. You don't need to have an account with them to buy any parts. It's a little pricey, but I think it is worth it .

Really a great place to go to pick up parts. They offer refreshments and food for visitors which is a great gesture. The only reason I did not rate 5 star was the process they require to return any products. It was not a very easy one and I felt like they were not trying to help me out. Other than that I would rate it 5 stars.

Always helpful and patient

Receptionist was extremely rude and not helpful. Told me to google what I’m looking for.

Ac units store with a lot AC unit supplies

Commercial sales only, too expensive

Great group of people to work with

Cheryl is my favorite office manager!!!