The Cooler Company Heating & Air Conditioning

Wow...the company charged me $175 to start up my evap cooler and DIDN'T ACTUALLY START IT UP. The copper line was not connected to the water source! The tech, Andre, told me to turn on the cooler, so it was running for hours with no water going to the cooler. That may have DAMAGED MY COOLER. Also, specifically say you DO NOT want Andre for your technician. Horrible service!!!!!!!!!

From consultation to installation, I found the professionals of The Cooler Company highly knowledgeable, technical experts in evaporative cooling. Everyone I interacted with, from the office managers to technical consultant and service technicians, immediately put me at ease. They were courteous, responsive to my many questions, and highly efficient in their respective positions. At the end of the installation, these interactions assured me that I made the right choice. A big THANK YOU to La, Hector, Cameron and Pablo – I commend your professionalism, respect of others and property, AMAZING customer service delivery, and technical expertise. Hector runs a tight and streamlined crew, quality work in less time – I recommend you ask for this team! Vents were installed in three rooms: beautiful placement, clean cutouts. Team was on time and took 3-4 hours. All messes were cleaned up. Quality product too. My house no longer feels like I’m in a brick oven. Thank you!

We had an evaporative cooler installed, by this company, back in July. Things went well and they were supposed to return to fix the concrete roof tiles that they had broken. They never came back to fix it leaving our roof exposed for months. They were difficult to get hold of. There was no communication as to what was happening, when things would be fixed. We would call multiple times and they would not respond. When ever we called, the receptionist would act annoyed. Our roof finally got repaired on Dec 17. Do not use this company.