All reviews for Front Range Mechanical Services

Since my first review below, I am modifying it as the heating portion of the HVAC system that we had put in has been nothing but problems from bad wiring causing short outs to dust ball that was blamed on a manufacturing defect to short heat cycling that kept shutting off the furnace to now it NOT working at all. I can understand one or two problems but this unit is only about three years old and has been a constant problem and really is a piece of crap. While the installation was as outlined below, the quality of furnace is 1 (one) star so hence changed my rating to three stars.

Our HVAC system needing evaluation because the A/C was not functioning properly. When I called, FRMS promptly sent Dom out to inspect/evaluate. He gave an honest assessment of repair vs replacement. Given our system was 18 years old, we elected to replace. What was even more impressive was that they were able to schedule me sooner than expected given the pandemic and supply chain issues. The owner, Steve, even called me to work with me to get our house up and running as quickly as possible. I really appreciate that fact that the owner takes pride is his company to oversee various aspects of the customer experience. The installation went as about as textbook quality as you would expect from a 5 star business....arrival on time, professional, took care in laying down tarps, cleanup, minimal disruption, no short cuts. I am fairly familiar with mechanical items in a house after watching most work done in my parents house growing up as well as having do deal with various contractors in the past. FRM ranks as one of the best in the business and I would not go with any other when it comes to HVAC. They proudly stand by their work and said they always have someone on call to fix ANY issues no matter when. The technicians they sent out clearly love their work and the quality of the install is readily apparent as I inspected it after it was completed. When friends ask me who to recommend, I only recommend if I am absolutely confident in who I recommend so my bar is high and FRM is clearly a company I would recommend. Thanks for a great job.

This company was great for five plus years when Dominic came to service my HVAC. Last year, the owner came to quote me a new HVAC system for a different condo unit I purchased and when I didn't hire him they ghosted me. I called them about a furnace emergency in my current home (the one they've been servicing since 2019) and they didn't even reply. No longer recommend.

I’ve heard good things about the techs that work here, but the lady that scheduled me for my appointment was awful. I called and requested a boiler cleaning and she put me down for a date. I called a week later because I forgot to ask how much they charge and she told me they don’t service boilers. Obviously she wasn’t paying attention when I first set the appointment. Very frustrating wasted my time.

This company came out twice, and completely missed a large gaping hole in the exhaust pipe that was letting carbon monoxide into the home. I have pictures. They also failed to clean the air conditioning coil that they charged a $150 for-more pictures. Then wrote quote for a new furnace, but said the homeowner needs to pull the permit witch probably means they don’t have a license to pull one themselves. Amateur Hour

Update-I have the right company, and a photo of the invoice to prove it. Photos on yelp review. The hand writing is barely legible but the name, address, phone number match. Invoice #023751 on 2/11/19 ring a bell???

We had someone come out for an estimate almost 8 months ago, and at first the guy said he was waiting to see how long it would take to get all the parts before giving us an estimate. Months went by and we decided to try to get in contact. My husband called twice last week and the woman who answered the phone said the guy was out and would call back. He never called back. Then today my husband called again, and the lady said that her boss told her the job was too complicated and they had to respectfully decline to do it. There was nothing respectful about this entire situation. It would have been nice to know they weren't going to help us 8 months ago. This business has the Jesus fish and gives a bad name to Christian business owners. We're Christians and I'm embarrassed to associate myself with this place in that regard. Rude. Unprofessional. Would not recommend to even my enemy. Save yourself and try somewhere else!

In January 2022 we reached out to see if we could receive an estimate to remove our boiler system and install ductwork and HVAC systems in our attic and basement. I was told I would receive a call back the following day as the individual who would come to our house was not in that day. Over a week later my wife called them again and was able to get ahold of Steve to coordinate a date for them to come out. On January 13th we had Steve over to look at our house and what it would take to install the HVAC systems and duct work in our house. He said there were several options that we could do, and would give us a detailed write up in a couple of weeks explaining the options and quoting us for each option. After not hearing anything back for over a month my wife called Steve back and spoke to him, and he explained that due to equipment shortages he was going to wait until July to provide the quote information. I then called back August 2nd 2022 to see if we could be provided the quotes we were told we would receive in January, and later July. I was told that Steve was out that day and would hear from him the next day. This was still not the case. I called again today 8/17/22 and was then told that what we were asking for was too complicated for their crews to do and they would respectfully decline to take on our project. To be honest this is very unprofessional for a refutable company that claims they have all in house services (plumbers, electricians, and HVAC professionals) to be told they cannot (or will not) take on a project. The most unprofessional part of this is not hearing this from the owner, and not receiving a call back, and after 8 months of waiting to be told this without any explanation. I do not doubt that others have had good experiences with this company but I cannot express how deeply disappointed I am with the experience I had with them.

We called Front Range Mechanical because 15 years ago they did an awesome job installing our furnace at a different house. This time was different… technician 1 came and diagnosed our furnace with a pressure switch that wasn’t functioning. 3 days later our furnace is not working again. Turns out the old switch was fine (after using a multimeter and testing ourselves). Technician 2 diagnosed a failed board; however, the 120 volt igniter was NOT installed that came with the board per the board instructions. Furnace failed again 3 days later. Luckily for us we can read instructions and purchased the appropriate igniter and are back up and running. We’ll be calling elsewhere next time we need furnace assistance. Very disappointing.

This company installed our A/C Unit in 2017, so when our pipes started freezing up, I figured I would give them the first crack at it. The tech came out and told us it would be $1500 to take apart the furnace and clean it, and that it wasn't worth it. That we should pony up for a new $6-$7K furnace. I know a sales pitch when I hear it. I reached out to some friends in the industry and they both relayed that there is rarely a reason to replace a furnace for A/C issues. We got the furnace taken apart and cleaned for a couple hundred bucks. A/C is cranking. Beware of these types of shady practices.