Appliance Repair reviews in Fort Collins, Colorado

4.6 based on 348 reviews Back to the listing
    5

    The lady that helped me, was patient and her knowledge was good ! Also she and another woman who answered the phone were courteous. It's appreciated as l am older and don't like being bologned

    4

    They were honest about the cost of repairs. In my case, the panel for my Panasonic microwave cost as much or more as purchasing a new model. So ultimately I didn't do the repair.

    5

    Just wanted to thank Michael for an outstanding job. He was extremely thorough and took care of a very difficult dryer installation. Would recommend to anyone.

    5

    Ask for Jake to do your repair. That's it. He is super knowledgeable and helpful. He was early and to give credit to the company name, he was really Quick! I will use this company for all of my appliance repairs!

    5

    Extremely helpful! Bey essentially repaired my washing machine over the phone by walking through a couple of check points with me! My machine was working again in a matter of minutes! Now that is QUICK!!!! Next time I need a repair, I'll definitely call these guys!

    5

    We have rental property and Quick appliance has helped us with our appliance repairs for many years. They are friendly and respectful. I also feel they are reasonably priced.

    5

    These guys have always taken care of me. I've been here over 5 times and the prices are outstanding. One time they even offered to drop off my device at my house ! So so kind 😊

    5

    Michael helped fix our washer today. He was very quick and had a good sense of humor. Would definitely recommend this service!

    5

    Quick Appliance found used appliances in good condition for one of our rental units. They were delivered today by a friendly, competent team of two young men. We plan to use Quick Appliance to provide the appliances for all of our rental units.

    5

    We used them about 18 months ago for our dryer. Their tech was available, prompt, courteous and professional, and the price was reasonable.

    I would recommend.

    5

    Lawson came out (wearing PPE) in the middle of the C-19 pandemic to remove our malfunctioning dishwasher, and install a new one (without the help he was originally scheduled to have). He never complained, was incredibly professional, and considerate. He let us know before he started using a power tool that it may be loud, which my wife (essential healthcare worker working remotely) and I appreciated. This man deserves a raise and Quick Appliance deserves your business!

    5

    Technician, Jacob F., was on-time, super fast, and efficient when repairing our dryer. He explained in detail every aspect of his repair as well as explained the parts he was going to use to repair our dryer. He was professional, courteous, and answered all of our questions with ease. I would highly recommend this company, and Jacob in particular, for future repairs.

    5

    We love our service tech Michael. He help educate our team on troubleshooting and explains things with detail. He is very kind, Professional and courteous!!

    1

    The first technician that came did something wrong on my washing machine causing a flood in my laundry room and down the basement. The company would not take responsibility for the damage and told me to call my insurance company. The second technician installed a new part correcting what the first technicians did wrong. The hardwood floor is damaged.
    Do not use them.

    5

    Quick Appliance Repair sent someone out the same day I called. Jacob was super helpful and knowledgeable when it came to my dishwasher and the potential issues. Will definitely use them again for any possible issues with appliances.

    1

    Called out for leak to repair ice maker. First call, they repaired leak but ice maker still didn't work. They said ice maker was seperate issue from water leak, ok. So second call to come out and fix ice maker. They had to order part and when it came in, came out to install. After installing they said there was another leak. The thing is, before installing ice maker, there wasn't another leak. They cracked the quarter inch copper but said to fix it is another call. I am the tenant, they should be happy I'm not owner, I would have blown my top. Can't believe they broke the tubing then want to charge to fix it. Side note, first guy, super nice kid, but he turned off hot water to dishwasher instead of cold water to fridge. Imagine my surprise when dishwasher ran dry. How does a fridge repair person not know difference between hot and cold lines. I turned back on so no big deal, but explains why ice maker still not fixed after three visits. Going to fix it myself this weekend since not sure if owner is going to pay for 3rd call so they can fix tubing they cracked. I mean really coupling the line takes what 10 minutes and couple feet of tubing? Why didn't they fix when they were here and cracked it?

    5

    After a rocky start to our oven repair, they professionally and courteously addressed the situation to our total satisfaction. Bey was responsive and appropriate and our service man Dan was great. Highly recommend them!

    1

    I called Quick Appliance Repair to notify them of a dryer fire that I had at my home (fire trucks responded) shortly after their repair person came out to check out my dryer-and said there was nothing wrong with my dryer. No response whatsoever. Don't use these people if you expect responsible follow up. Poor service and 0 follow up.

    5

    We have a one year young KitchenAid refrigerator that developed a freeze-thaw issue which is causing it to leak water onto our brand new flooring. The manufacturer's warranty had just expired but luckily (or not so luckily) we purchased a three year extended warranty from the retailer. There's no point to mention the big-box retailer because they did nothing wrong. It's been two weeks now and we have not been able to get service. The warranty claim was escalated, many promises made and broken, and still we have an unfixed issue. We can't get service because we are located 51 miles northwest of Fort Collins in Red Feather Lakes. No one wants to make the drive, even for a separate trip charge that we are willing to pay. After two weeks with the warranty company (a huge international conglomerate) not able to locate a repair company, I decided to go out on a limb and ask if I could try to find a company myself, pay for repairs then submit the bill for reimbursement. I was told yes. Why wasn't that option offered two weeks ago? Anyway, I called Quick who told me that they do not service Red Feather Lakes either, but that's not the end of the story. He went on to say that manufacturers are concerned about reputation and that I might do better by calling KitchenAid directly. Seems like a simple suggestion, but that never occurred to me nor apparently the countless others I called and not even the warranty company people. So I called KitchenAid who gave me the name of their warranty company's go-to repair company, but told me that the company would already have been contacted. KitchenAid was puzzled but suggested I call that company anyway. Well, I did, on a Friday (today), 15 minutes before closing. What I learned was shocking. The system that the warranty company uses "assumes" that a customer needs same-day service, and since no one was available that day, it came back with a no-match. Again and again, each time I called back. No one ever thought to say that we could get service later in the week. How bad is that? Thanks to Quick, my two-week dilemma is resolved and we're set for service next week. Two thumbs up for Quick - above and beyond. Or let's say, a caring, common sense business approach. Thank you Quick!

    1

    Repair tech came to our house twice and could not figure out why dishwasher would not fill with water. Eventually decided that we needed a new “mother board”. We tried to arrange for them to order said part and install it, but never got return call or follow up. We wasted hours and a $69 service call fee and are right back to square one. Do not waste your time with this company.

    5

    Chuck came out the same day I called, what great service to start with! He was professional, wore a mask, and kept his distance because of all the virus scare. He was quick and extremely helpful and beyond reasonable. I am so grateful and would highly recommend them.