All reviews for Drain Doctors Sewer & Drain

Our upstairs bathrooms weren't draining. Because our main and lower floor were ok, I called in as "not an emergency, whenever you can get to us." They said they could be over in an hour, but I think it was actually closer to half that. The tech was professional, personable, and took good care to prevent leaving a mess. It was a bit of a tricky job, because the clog was down the side of a T fitting, so the snake wasn't wanting to make that turn. Working together we were able to come at it after removing a fitting and then he was able to get a giant clog of hair out of the pipe.

This is the second time I've had them come help with a clog, previous time was ~4 years ago, and based on both of these I wouldn't hesitate to recommend them.

These guys are the absolute best in every way you could think of and that's no exaggeration either - they are simply the lowest/best priced, best top notch professionalism from the time you call in to everyone you will speak with in between and finally to the technicians that come to your house and get the job done, extremely fast to respond and also extremely fast to get the job done, friendly, completely honest (no exaggeration at all), and extremely knowledgeable and helpful. Just great human beings to deal with all around in a mostly thankless job that is a tough job most people would not want to do whatsoever so I see them as basically heroes quite honestly. I called them on Tuesday and left a message with my name number and problem and within the hour, Riley called me back and told me someone would be on the way later in the day and this was at a time when I knew they were extremely busy with many different jobs to deal with but they fit me right in the same day and a few hours later Joel called and said he was 5 minutes from my house and if I was home he would be there in 5 minutes which I was and he was there within exactly 5 minutes. The problem I was facing was standing water in my vent roof stack which brought draining of all connected sinks and drains and toilets in my home to a virtual standstill and basically the next time I flushed the toilet there would have been a backup due to the lack of venting in the main 4" cast iron 98 year old main drain sewer pipe all were connected to. Joel arrived alone and immediately went to work on the top of my roof with 125 foot electric drain auger that had a special yolk cutter attachment on the end and within 20 minutes time put virtually the entire length 115 ft deep into my sewer line until he reached the connecting municipal tap out on the street and augured the complete distance of my sewer line. The standing water in the main roof vent stack finally broke and started to drain at the final 115-ft mark deep so this was plugged back all the way to the municipal main 115 ft away. Joel had the entire distance cleared within 20 minutes of what he told and showed me was heavy sludge and roots and some synthetic lint and sponge material all bound up together. He clean the entire length out and flushed the entire pipe system out afterwards by running the taps and that was that he completely solve the job and did it 100% complete the whole length of the sewer line. No BS here at all just a top professional who's probably seen it all 100 times over and knew exactly what to do and was lightning quick to get it done and done right the first time. I then met him at his truck for the bill he wrote up for me and when he told me the price I had to hesitate out of shock because I could not believe it was so low and I will not tell you how much it was here because I don't think it would be in their best interests but let me just tell you it was unbelievably low to the point of shock. I was expecting about 3 to 4 times the amount he quoted me. I had to do a double take to ask him if this was really the price and he said yes and then I simply paid him and he was off on his way. He also gave me some expert advice for the future in regards to this job as far as the roots he found were concerned and how extensive he thought it might be or a problem in the future and what to do or what not to do and this was extremely helpful. So there is my story with no embellishment or exaggerations. I cannot recommend Drain Doctors any more than to say they have absolutely everything going for them in an ideal drain and plumbing business from the consumer or customers perspective. I could not have asked for a better experience in every single way possible from price to service it was a 10 out of 10. Thanks again to Riley and Joel. You are a rare breed of extremely honest and extremely skilled technicians.

They are great, they fix the problem at a fair rate without trying to sell you something you don't need (as others do). I have used them multiple times for work and home for plugged drains and cannot recommend them highly enough!!

I left a VM and had a return call within five minutes, and a tech at my house within an hour! This experience was 100 times better than a previous company I'd used. Highly recommended!

The most honest company I've ever dealt with. Joel, Christian, and Riley are the best in the business. Worked with them for over 8 years and will not call another company to work on my drains.

Main drain line clogged on a Sunday. The Drain Doctos were at my house within the hour and got everything cleared up quickly. Good pricing and professional service. I would recommend and use them again!

I don't usually post reviews, but these folks are so good I need to chime in. They were available when we needed help. Christian arrived when he said he would and worked efficiently and effectively. We've had other services out for this problem and he fixed it in a matter of minutes. The bill was extremely reasonable. Totally wonderful.

Amazing service! I called on a Friday night around 6 pm and Christian answered right away and came over within 5 minutes. He was professional and fast! I will for sure use them again and highly recommend them! Thanks

We called Drain Doctors for a clogged kitchen sink. Christian came promptly when he said he would arrive. He worked for some time to try to unclog our drain …on a very cold day. Eventually he came to the conclusion that the pipe was frozen and recommended a space heater to thaw the pipe. He would NOT take any payment for the call. He worked for 20 to 30 minutes and was so kind and professional. I would say Drain Doctors go above and beyond!

Joel arrived on time, was very professional and easily took care of a problem at 1/3 the price that a plumber was unable to remedy. I could see he genuinely felt bad that I had been taken advantage of....If you have drain issues, use Drain Doctors the first time and avoid the cost and hassle I went through. I would wholeheartedly recommend to anyone...Thanks Joel!

Drain doctor is the best. I first met Joel when another company was trying to rip me off for thousands of dollars and I called drain doctor for a second opinion and Joel cleaned my line in the laundry room in minutes and charged me less than a 100 dollars. I have since done business multiple times with Riley and with the same honesty and skills and same affordability. I encourage anyone who has another plumbing company tell that their going to bring a backhoe in and charge you thousands of dollars, call drain doctor and get a second opinion these guys are the best.

I called Riley on Saturday because our kitchen sink drain was not working. He came out a few hours later and took care of our problem. He charged a very fair amount - especially for a Saturday call. Very happy with his service - nice guy too.

They said they would be out in 1 to 2 hours. They were at the house in 30 minutes! The guy quickly assessed the situation, knew what to do and had the proper equipment in his truck. He quickly got to work. Indeed, there were roots which he got out. Problem solved. Very reasonable charge. I am totally satisfied. I would certainly use them again and I highly recommend them

Joel was at our place within 15 minutes of a request and took care of our
plumbing backup root clog situation with professionalism and friendliness and at an extremely reasonable price. This was our 2nd time using Drain Doctor Joel and will always be our go to in the future. Highly recommend!

He came to Estes Park from Ft. Collins at 8 pm on a Saturday and didn't charge an after hours or weekend fees. He opened our totally clogged kitchen drain in 15 minutes. Their rates are very reasonable and competitive. We also liked that they answer their phone and you don't have to leave a message. Excellent service! Highly recommend.

Had made a call and literally 5 to 10 minutes Donnie was at my door....there's not enough good things to say it took about 45 minutes and he was professional quick knowledgeable and again just not enough good words to say about this guy.....highly highly recommend them ....I waited for Allen's for 3 weeks to do our services and am still waiting for a call back I've called several times a week for 3 weeks .....called these guys ONE TIME and they where there literally the fastest I've ever seen the guy had to be just a house or two down seriously it was THAT FAST.....Donnie can't thank you or praise you enough sir!! Drain doctors ....thank you for everything....maybe give that guy a fat raise or a bigger bonus when the time comes because seriously he deserves it!!

Seriously awesome company with honest and personable employees. They took care of a really bad mail line clog that Paul’s Anytime Plumbing failed to fix and Drain Docs charged a quarter of the price! They also gave simple and practical advice to make sure it didn’t happen again.

Had a clog in my bathroom sink I couldn't get to go away. Called Aspen Plumbing who recommended Drain Doctors and it was great advice.

Donnie called saying he could come earlier than anticipated and quickly identified the issue and unclogged the pipes. Was very pleased with the entire experience.

Would absolutely recommend Drain Doctors now and in the future.

I had a kitchen sink that was clogged. The last time that happened, I called Roto Rooter and it was so expensive that I was determined to fix this myself. Tried snaking it (25ft). Tried a chemical approach. No luck. I had to find a professional to help me.

Researched service providers using Google Reviews (so thank you to all the folks who left reviews for Drain Doctors!). I called at 8:15am, they were out to my place by by 9am and fixed the sink within 15 min (and 45 feet of snake) all for a super reasonable cost (my point of comparison being Roto Rooter). They were quick, professional and affordable. I felt taken care of, not taken advantage of.

Many thanks to Christian for getting my kitchen functional again!

Very responsive and made quick work of an issue.

I had roots in my main line and they have come out multiple times to help me out. Down to earth, reasonable price. I wouldn't call anyone else!

And I thought Jimmy John's was fast!! I left a message and Riley the owner called back immediately! Then in no time at all, Donnie shows up and takes care of business friendly, professionally and quick. Had my house back to normal in no time. Definitely recommend. Thanks guys!!