Roofing & Gutters reviews in Fort Collins, Colorado

4.5 based on 223 reviews Back to the listing
    5

    We had the roof replaced years ago and opt'd for the upgraded shingles at the time (which I believe are required now) and the roof has held up well with all the storms over the years.

    When we have had to call for various items such as inspections after big storms, sealing or vent questions Affordable roofing responds right away and normally has someone out within a day or two.

    Their commitment to ongoing customer service even years after the job was completed is exceptional and we will continue to use and recommend this company!

    5

    Affordable Roofing clicks all the boxes. They were not only on time and very professional everytime we would talk but they also cleaned up everything and took the time to be sure everything was completed on my roof. I would highly recommend them for anyone that needs a roof. They are the best I have seen in quality, value, professionalism, being responsive and were on time and got done ahead of schedule. All workers were polite, worked hard and very respectful. Can't say enough great things about them. From the sales person to the PM, to the work crew.

    5

    I've used Affordable Roofing for many years to service my shake roof; they are very knowledgeable and experts at fixing an uncommon roof. Moreover their professionalism and communication from everyone in the front office, to the estimators and repair crew is always clear, fair and understandable. Be ready when you schedule your appointment because they will be there and on time too!

    5

    They had the low bid by a good amount, which I thought was reasonable. They got it done in just a bit over a day and it was incredible how fast it happened. Quality is good, passed inspection, cleaned up everything outside including gutters. They re-did the decking for not too much more money, added a roofline vent which looks good, can hardly tell it's there and won't interfere with a solar installation down the road.

    5

    They are one of the best roofing companies in Wyoming. Stayed true to the estimated cost. Came when they said they would and got the job done. Everyone from Jim, Jackie, Chewy and the crew were amazing!! I will 💯 refer them in the future. So thank you to all of you at Affordable Roofing it's so nice not having to deal with all those leaks anymore!!!

    1

    My one star is only for the physical work that was done, and zero stars for everything else. The work that was done on my roof was good, but everything else was a nightmare. This is my first ever home damage claim. My insurance had come out to assess the damage to my property in June 2023 (a different roofing company was supposed to come out too, but they never showed up so I did not continue with them), and my insurance had suggested I wait until after hail season to get my roof replaced, which I agreed. I was referred to Affordable by a trusted resource that has used them multiple times and started the process with them and signed the contract early, but also let them know September 2023 would be when I wanted it done. They took all the numbers from my insurance claim and we signed the contract. As I said in the beginning, the work done was good and they came out in September 2023 like I requested. They did need to come back the next day because they didn’t have enough shingles, but they were clean, courteous, and quick! This is where things get bad. I knew the next step was an inspection, and it was SO difficult to get a hold of anyone at Affordable (this is a recurring theme) to get them to get the inspection scheduled. I was getting nervous because it had been over a month since the roof was done, but it was finally inspected in mid November 2023. After that, I was expecting a final invoice. I emailed and emailed inquiring on the status of the final invoice and never got responses. I finally received the invoice in APRIL 2024, and it was DOUBLE what I signed for in the original contract (which was what my insurance approved) and there was no note about contacting my insurance for a supplemental request either. I contacted Affordable and my insurance letting them all know this situation. My insurance denied the supplemental requests at first (it was submitted multiple times to them by Affordable), and Affordable would not adjust their invoice. All while this is happening, I’m getting emails from others at Affordable asking for payment, which I would not provide until I knew the invoice was adjusted, or the supplemental request was approved by my insurance. I was fully prepared to pay the ADJUSTED amount that my insurance had originally approved and what Affordable’s contract said. They were claiming to me that my insurance HAD approved the supplemental request and said they paid me in FULL even though I had emails from my insurance stating otherwise. Some of the emails I received about making the final payment seemed very pressuring, and threatening late charges, legal fees, and lien fees! I felt like they were bullying me to pay everything even though my insurance had only approved HALF of what they were asking for. All of this communication happened from April 2024, until September 2024, and in September 2024 (when nothing was resolved yet), I started getting emails stating my invoice is past due even though I was actively communicating with everyone (even though I wasn’t getting many replies from most people at Affordable). At one point, I was told my invoice reflected Boulder County pricing, and they switched it to Fort Collins (Larimer County), but I’m in Weld County.. So that didn’t make any sense to me at all. In my opinion, Affordable bullied my insurance into approving the supplemental request, because they did approve it in the end, a year after the work was done. It was finally all completed in November of 2024..
    All in all, this was not a pleasant first experience with getting my roof replaced on my first home, and I won’t recommend Affordable to anyone. The lack of communication and pressure to pay an invoice that’s double what I signed for in the contract is unacceptable and unprofessional. I wouldn’t wish all the anxiety and tears I experienced due to this situation over the past year on anyone.

    5

    After the May 2023 hail storm, I was referred to Affordable Roofing and Restoration by a neighbor. What a great company to work with! Their salesperson did an excellent job accessing the damage, explaining their recommendations and helping with material selection. They took care of the permitting process, and their crew was on site as planned. The workmanship was just terrific. They went the extra mile to not only inspect the condition of the roof decking on my 75 year old house, but they took the initiative to actually repair the issues that needed to be addressed. The crew did a wonderful job protecting the property and cleaning the site. And the finished product looks wonderful on my house and shed. The office personnel are also amazing to work with. They are helpful, friendly and responsive. All in all, I can't say enough good things about this company. After using mediocre ones in the past, I know the difference and would not hesitate to recommend Affordable Roofing to anyone needing a good roofer. I even recommended them to my local insurance agent for others in the area who might be in need. With Affordable Roofing, you can't go wrong.

    1

    Please do not use this company. Your roof is such an important part of your home. Spend maybe a little more money and go with ANYONE else. Our roof has been leaking for over 2 years now. We have dealt with both 'Owners' Jim Simpson and Cory Braesch and have been given the complete run around. We have been lied to about having answers to our leaking roof and now we cannot get a hold of either of them. They charged $13,000 for a roof coating system that never worked, installed it over an already faulty roof and now are blaming the original roof. They are unwilling/unable to repair it. Even when I asked them for a quote to put on a new roof with them that I would pay for they refuse to get back to me. I have filed a complain with the BBB and I'm currently pursuing legal action all the while my roof continues to leak. Please use literally anyone else.

    New update ! They are now claiming a hail storm from two years ago is the reason their coating system failed. But for the last year while the roof has been leaking they never mentioned a hail storm had damaged the roof. Hmmmmm ..Obviously grasping at straws. Honestly pretty pathetic, just take responsibility and say the coating system you put on failed and should never have been used.

    5

    Affordable Roofing installed the reroofing due to hail damage on our residence in Laramie. The entire process from the initial inspection and estimation by Mike McCarrel through the installation by the roofing crew led by Project Manager Jackson Simpson and foreman Juan Pablo was conducted efficiently, courteously, and professionally. Despite a large number of local claims and resulting roofing product shortages, timely scheduling and response by Kim Trionfera, Production Manager and Jennifer Johnson, Service Coordinator insured our project was completed in a reasonable timeframe (pending final insurance settlement). Special shoutout to Juan Pablo and his crew in their thorough and careful attention to protect and remove waste from our landscaping and adjacent structures, in their courteous and diligent work ethic, and in addressing our specials concerns towards an existing construction flashing defect.

    5

    Thank you so much for the wonderful job you did on replacing the roof on my mobile home. I was very impressed with the quality and professionalism of the company.
    The crew worked very hard the whole time they were here.
    I am also very grateful of how understanding the office staff was of my financial situation and their willingness to work with me in a payment arrangement I was comfortable with. It meant the world to me.
    I highly recommend them for anyone needing a roof replacement.
    Sincerely, Sondra Cucarola

    1

    We had the recent misfortune of having Affordable Roofing replace the roof next door to us. What I learned was that being an accommodating neighbor led to full blown exploitation by this company.

    First, I came home to discover that the crew had let themselves into my closed off backyard without permission. Keep in mind, I am the neighbor NOT the client.

    Second, after I allowed them to continue working in the backyard and being told that all debris would be removed, I came home a second time to discover that the tarp they had been using to collect falling material had been moved to the neighbor’s driveway, and that nails, cigarette butts, and trash were scattered about in my yard and air conditioning unit. Additionally, now my front yard had tools, equipment, and trash scattered across it. If someone came driving by, they would have assumed our house was the one having work done on it.

    Third, when I spoke to the crew that this was unacceptable and needed to be rectified, I was met with looks of contempt, as apparently trashing the neighbor’s yard is normal business for Affordable Roofing.

    Lastly, when I called the office, they put me in touch with the project manager, who apologized and assured me that the crew would make sure to pick up all the nails and trash before they left and that there would be a final walkthrough the following day, where the person conducting the inspection would speak with me and confirm everything had been cleaned up. Two days have now passed, no one has come by. Moreover, we had an event at our house on Sunday, where children playing in the backyard kept running in to the house to hand us nails they had found.

    I highly recommend this company if you want to sour relations with your neighbors.

    5

    When Shannon first came to my front door, and we spoke a bit, I pretty much knew right away that I wanted Affordable to do the work.
    Like Shannon, Ethan, who is managing the job, was just as authentic and caring as Shannon.
    The job was done in a day and a half with roofers who were friendly and careful to not only do the roof right but to clean up my front yard, nicely. Instead of a tarp, they used netting to cover the garage, so that air could flow through, which I greatly appreciated. This is my first experience with roofers on a home that I own, and I would hire them again in a New York second. All in all it was a great experience and my roof looks awesome!

    3

    Decent end result. Lack of professionalism, preparedness, and punctuality.

    We bought a house that needed a new roof. The roof was done as part of the sale and was done well. The end result on that is good.

    Being as they did the roof and did a decent job, it made sense to bring them back for a routine installation of two sun tunnels

    That's where things go downhill.

    The appointment was scheduled a month in advance. Come installation day, the two guys, whom I will not name here, were over an hour and a half late.

    When they finally rolled up, they were both in personal, unmarked vehicles. Not very professional, but also not a big deal. Just throwing it out there.

    From the moment they arrived, it seemed as though they didn't quite have all they needed to complete the job. At various points during the job, they asked to use my trash bags, vacuum cleaner, broom, and silicone sealant. All basic supplies that a company hired to do a routine installation should have come prepared with by default.

    At the end of the job, they used my broom and vacuum during cleanup, as I mentioned earlier. I was elsewhere in the house working on another project, so I wasn't supervising them to ensure a good job was done. After all, that shouldn't be necessary when paying a contractor to do a job. And a thorough cleanup is a part of that job. Most would agree with that.

    At this point it's also worth mentioning that, having just bought the house, we had a trailer full of "mementos" left from the previous owner ready to go to the landfill. I gave the guys permission to use it for disposal of waste since it's all going to the same place anyway. I'm a reasonable guy like that. I'm not going to drive a hard line and make them take all the small bits with them even though that, too, would have been a reasonable expectation. Well, after they left, I discovered in the trailer loose cardboard boxes not even broken down and bits of plastic that all would have surely blown out driving down the road. Awesome. (not).

    Back to the interior cleanup: After they left and I finished up my project, I ventured upstairs to find every surface in my kitchen and living room still covered in a very noticeable layer of dust from the cutting of holes in the ceiling and the handling of the blow-in insulation in the attic. And, being as they didn't come prepared with ANY cleaning supplies, the floor, which they used my vacuum and broom to "clean", was also covered in dust. My partner and I had to spend the next hour-plus dusting and wiping down our counters, furniture, and table just to have a clean place to eat a late-evening dinner.

    This is all unacceptable from a company hired to do a job. Affordable is accurate in their company name, BUT it should not come at the expense of a job well-done.

    I would hesitate to recommend these guys based on my experience. When I pay someone to do a job, I expect the entire job to be done, from start to finish. They did not deliver on the full finish, but I paid the whole price.

    Keep that in mind as you shop around.

    -Jacob