Plumbing reviews in Lakewood, Colorado
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I have Colorado Sewer Service, Inc. come out to my house once a year to clean out my main sewer line for preventative maintenance. The employees Norman and Cole were very professional. Told me how far they cleaned out and showed me the roots they cleared out. They cleaned the room where the cleanout drain was when they finished.
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I love Colorado Sewer Service Norman and David were Great. I have used Colorado Sewer Service for both my home and business. The first time I used them at my business Norman saved me A LOT of money another company wanted to dig up my sewer line line.$$$.
Noman came out and looked and found the clean out, which they over looked. They cleaned the line no more problems -
Norman arrived on time, and cleared my clogged kitchen drain. I had previously called a plumber, but he couldn’t clear it, so he recommended CO Sewer Service. I appreciated how he first checked my pipes/drains to get the lay of the water flow, and after he was done he checked that there were no leaks. He has been clearing drains for 20 yrs, so he knew what he was doing. If you want quick, professional service contact CO Sewer Service. I highly recommend them. Previously, I had used another company who did a terrible job, so I asked for a recommendation from my plumber & this is who he recommended. Thanks Norman!
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Had our washing machine drain back up today. Was recommended this company by a plumber. When I called they said they could have someone out in an hour or two! This was not an emergency and I was not charged an emergency fee! Cole M. had excellent communication before arriving, and explained everything he was doing as well as provide excellent insight on how to prevent backups in the house in the future. The price was more than fair, especially considering they stand behind their work with a warranty. Will be calling Cole M. to scope the next house we purchase during the inspection.
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Norman came out and cleared the clog from our dishwasher drain. He was on time, thorough and very courteous. We will definitely use this company again!
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After getting the runaround from a few different drain companies, including but not limited to someone straight-up lying to us about having cast iron pipes and/or our sink drain being completely inaccessible, we were referred to Colorado Sewer Service by Sewer Lines Only via Pristine Plumbing. And THANK GOODNESS!
We called just before 9am and techs were at our house by 11. David and his associate were friendly, professional, and explained to us what they were doing as they went. The whole thing took less than 15 minutes and our kitchen sink is no longer backing up every time we try to do dishes. At no point did we feel like we were at risk of an upsell or fearmongering, the price was reasonable, and we have a 90-day warranty. I would absolutely recommend Colorado Sewer Service! -
Living in an older home, we typically have drain issues about once a year, and have to have the line cleaned out. It has always been really stressful when it happens - not just because of the drain issue itself, but because the appointments themselves were always awful. In the past, we've used a number of other companies, and every time we have had to mentally prepare for the appointments because they have always involved rude, high pressure upselling. In fact, the only reason we've used multiple companies is because with each one, the appointments were so unbearable.
This time, when our basement floor drain overflowed right before the holiday, I searched Nextdoor and Google reviews to find a new company to use. I selected Colorado Sewer Service solely based on the number of great reviews they had. When I called, they were able to schedule us for the next day (they could have done same day, but I declined due to work commitments), and they gave me very clear and reasonable price quotes for potential services depending on what type of cleaning was needed, so I could plan ahead. The technician, Matt, called ahead of time and arrived right on time (!!), despite my having chosen the last time window of the day. From the moment he came in the house, he was patient, helpful, and he actively listened to our explanation of the issue we were having. He immediately diagnosed the problem, and set to work clearing the basement drain. He had it cleaned out in no time! And there was no looking around to find other things to charge us for, no life or death emergencies lurking around the corner, no ominous concerns about having to dig up the whole front yard... Matt did exactly what was needed, nothing more, and he did with expertise and a warm and friendly demeanor. It was hands down the most refreshing, relaxing experience I have EVER had with a drain cleaning company! I was able to chat with him a bit as he worked, and when I mentioned the good reviews I had read about Colorado Sewer, he was full of praise for the company, the owners, and spoke of how well they treat both employees and customers - this really stood out to me because he didn't have to say any of those things - it was clearly very genuine. Hearing such praise from an employee really speaks volumes!
So, if anyone is like us - dealing with a drain issue in an older house and hoping to find a trustworthy company that won't start the high pressure sales pitch as soon as they arrive or charge astronomical prices... THIS IS WHO YOU WANT TO CALL! I am so glad that positive reviews led me to call them, and all of the great things people said were all true. -
We are in the process of selling our home and during the inspection it was noted that there were roots in the Main line. Called and asked for cleaning which they came and did. Had the line rescoped by a separate company 3d after their cleaning and there are still visible roots and debris in the line.
Spoke to company after this rescope and they gave the excuse that there are multiple different types of cleaning and you have to specify which you need.
Very disappointed, as a home owner who has no knowledge of sewers I would expect that the team understanding that this was for a sale of the house would have offered the correct services. Now we have paid $240 to them and still have to have the line cleaned properly.
Would not recommend this company after mutliple calls they did no offer any resolution or apology for their miscommunication. -
Norman came out promptly and did an excellent job. Very personable as well. Took carw of my clog and also did main sewer clean out all for very good price. Happy with my experience and will use this company again if ever needed. Recommended
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I had 2 other plumbers out to unclog a basement bathroom sink with no success. After calling around, I had a high recommendation for Colorado Sewer. After speaking with them, they sent out an expert who did the job efficiently and effectively. We are Very happy and satisfied !!!
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The technician, Norman, was outstanding. He understood the issue we were having and remediated it very quickly. Also, I appreciated how he provided some guidance on how we can avoid future clogs.
I would recommend Colorado Sewer Service to anyone in need of prompt and professional service! -
Colorado Sewer was referred to me by my normal plumbing company Discount Rooter, and I couldn't have been happier!
Specifically, Norman came out to clear out the shower drain that was backing up into the pan (fun stuff) and while he was out he took a look at the drain the clothes washer empties into (drain in the floor gurgled when emptying) all the while he was working he had no problem with me checking in and chatting with him even got to talking about nerdy stuff.
One of those things I hope I don't need to have them out again soon, but wouldn't hesitate to call if that situation arises. Thanks! -
Norman and Rhonda came to unclog our kitchen sink drain. They were great, were able come within hours of our call. Were friendly, knowledgeable and got our drain flowing in less than an hour. Norman helped us 3 years ago, and we were happy to see him still working for the company. Definitely recommend!
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Colorado Sewer service has been a big help numerous times for me and my wife at our salon. They are always able to come out day of and get a problem fixed right away. Antonio is the man!
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These guys are the best and a lot less expensive than other companies with fair and honest technicians. I've used them for over 25 years on different properties and they have always been great. Recently Sean helped refer me to a company to help me descale one of my lines and saved me a fortune. I can't recommend it enough.
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My parents have used Colorado Sewer Service several times and they are always in and out pretty quickly.
Norman was super nice and patient, especially since my Dad likes to stand outside and talk to them while they're working! ;-) -
Henry was excellent! He cleared our drain and colorado sewer services has very affordable rates. They're honest, affordable and wonderful to work with. Highly recommend if you need help with your plumbing. Thank you for your excellent service!
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Colorado Sewer is my go to for all things drain! Norman is the best- great at what he does, works quickly and efficiently, and is friendly but not at the expense of the work. Fees are very fair, work and cleanup done expertly. Won’t go anywhere else!
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The first plumber we called doesn't do drain cleaning but recommended Colorado Sewer Service. Norman arrived a few hours later that same day and got right to it.
We couldn't find the drain access point though removing the toilet was modestly priced considering the work involved. I'm glad we did because Norman found a deteriorating seal that needed replacement and had been causing a regular odor even prior to the issue we called about.
The toilet removal cost turned out to be a great deal considering the amount of work I saw him put in, replacing the toilet better than where it started. A few extra bucks for nuts and bolts and now the toilets and showers linked to that pipe are draining smoothly.
My only complaint is that I wish I called sooner! -
We've used Colorado Sewer Service for years for our annual cleanout. It's easy to schedule and they do good work -- friendly and professional. We've been lucky to have Norman come out to our house most years. He's great!
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Absolute rip off and didnt complete the work I paid for. They came out to assess backed up sewer line and only cleaned and scoped half the line from the yard to the alley and skipped the inside of the house to the yard - where of course this is where the problem was. They charged me over $600 for this and of course the sewer continued to back up and they wanted to charge me another $300 to come back out to clean and scope this part of the line even though it was all meant to be under warranty. No video scope provided even though I asked several times which I needed for repair quote. Totally rude customer service, this is a scam company running around town taking peoples money and not correcting the issues. Of course I had to hire another company to clean, scope and find the issue which has now been repaired. Also of note was the staff showed up absolutely filthy and tracked sewage and dirt all through my house. No drop cloths no respect for someones home, especially the fact the sewer access was right in the kitchen. Totally unacceptable