All reviews for Tom & Sons Plumbing

I highly recommend this plumbing service! I’m really thankful for their quick response and how fast they were able to fit us in for an appointment. After moving into our new home in Littleton, we noticed some plumbing problems with our kitchen sink—water was backing up and even leaking through the pipes and outside walls. When I called to set up an appointment, Frank was very friendly and made it easy to talk about our plumbing troubles. Jerome called ahead to let us know when he’d arrive and showed up right on time. He did a great job checking out the problem, explained everything in simple terms, and told us exactly how he’d fix it. We’ll definitely use their plumbing services again whenever we need help!

After accidentally breaking my outdoor water spigot on a Sunday, I managed to shut off the water myself. I went to the Tom & Sons Plumbing website to request service after hours, and I was pleasantly surprised when I got a direct phone call back not long after. The next day, Frank arrived and did a fantastic job repairing everything. He saved me time, money, and frustration, and the new parts he used were even better than the originals. Now, when my water heater needs replacing, I already know who I’ll call. I also appreciated how professional and tidy everything looked, including the work van. A little while later, I had another plumbing issue when the plastic manifold on my second floor failed, causing a sudden and fast leak. Thankfully, I was home and caught it before it could do even more damage. Frank spent the day carefully rebuilding the whole system with durable brass ball valves that will last for years. He also replaced my water heater, fixed a faulty main valve, and corrected a pressure regulator that had been installed upside down by someone else. Even though water damage repairs can be costly, I was given a fair price and excellent service with high-quality parts and fast turnaround. I really appreciate the reliable and hassle-free experience!

My water heater began to leak, so I reached out to Tom & Sons Plumbing and had a conversation with Easton about the cost of replacing it. He was very knowledgeable and transparent about the pricing. I felt that he offered me a reasonable quote, and I arranged for him to visit and provide a complete estimate. Easton was incredibly respectful and kind. He gave me the estimate and we agreed for them to come back the next day to perform the job. A few hours later, he phoned me with a scheduling issue. I initially braced myself for complications, but to my delight, he proposed an alternative - that they could return on the same day to finish the job! I happily agreed! They came back and finished the job, leaving the area spotless. I had the opportunity to inquire about maintaining the water heater and received useful advice. All my questions were responded to comprehensively. I have no reservations about using their services again in Littleton. A big thank you to Easton and his team!

Blake put in a solid two hours to locate the hidden sewer line in my front yard to ensure minimal excavation and accurate billing. The plumbing team arrived punctually and executed the digging with the backhoe with utmost care, preventing any damage to the sidewalks. They even installed an extra cleanout without adding it to my bill. Santiago informed me about the available discount coupons. A minor billing error was promptly rectified upon my email notification. All my queries were addressed and they made sure to clean up the work site after completion. All in all, their service in Littleton was top-notch.

My spouse noticed a plumbing issue over the weekend. We got a call back promptly from Tom & Sons Plumbing and they scheduled us in for a service visit right away. I had requested them to call ahead of time because we have a pet dog, and they adhered to this request perfectly. Curtis was the plumber they sent over and he was exceptional. He addressed the issue at hand, which was a blockage in the upstairs sink that was causing an unpleasant smell. He also took care of another issue we had with a foul odor coming from behind the washing machine in the downstairs bathroom. Overall, we were extremely satisfied with the service and would highly recommend it to others in Littleton.

The team at this plumbing company is simply unparalleled! Carter, Santiago, Isaac and Austin are a formidable team. Their commitment to providing exceptional customer service is truly commendable. They went above and beyond in assisting us with the installation of our new tankless hot water heater. I must admit, we weren't exactly the easiest customers to handle, but their performance was still outstanding. I wholeheartedly recommend them. Their dedication to prioritizing the customer is sure to leave you satisfied. I hope you choose them for your tankless hot water heater needs.

Easton is simply fantastic! We're tenants in Littleton and our only bathroom has always had weak water pressure. It eventually stopped functioning entirely. Our property owner was being difficult about getting it adequately repaired so that we not only had a functional shower but one with good pressure. Easton was truthful and considerate with us, even amid our frustration. He stood firm with our landlord, insisting on his suggestion to replace, not just repair. He arrived when he promised and completed the job in half the time we anticipated. He meticulously double-checked everything before leaving and tidied up after himself, making it seem as if he was never there. His pricing is honest and reasonable. If you're in Littleton and require a plumber, we would recommend Easton from Tom & Sons Plumbing every time!

curtis completely replaced all the pipes and fixtures in my bathroom, taking it down to the studs, and did an excellent job making it look brand new. curtis pays close attention to every detail, is very careful with his plumbing work, and has a great team of skilled plumbers who help him finish everything the right way. our bathroom in littleton is small, only 5'x7', so every plumbing fixture and color choice felt important. curtis and easton walked us through all the main decisions, offering helpful advice and suggestions based on their years of plumbing experience. easton noticed that the floor tile we picked might not go well with our vanity, and recommended something that matched much better. we’re so happy he did because it looks perfect now! we love our new bathroom and are so glad we chose this plumbing company. their prices are very reasonable and they finished the work ahead of schedule. from tearing out the old plumbing to the first flush took just 5 weeks, even though they said it might take longer. i won’t use any other plumber or renovation company again.

I needed to have some drain pipes replaced and got a few quotes. One company had a price that was just right, maybe even a bit lower, but I chose them because of the technician. When he came out to provide a quote, I received so much more helpful information than from the others. My wife and I felt confident that this guy really knew what he was doing and was dedicated to keeping costs down throughout the process. When he and his partner started the project, it did get a bit messy, but they worked hard to keep the mess under control. He kept me updated throughout the job, and while some of the news wasn't great, it was understandable considering the house is 45 years old. They discovered that it needed significant work. They removed and hauled away over 40 inches of concrete, which they then had to mix and replace after fixing the pipes. I felt assured that the technician did his best to keep the job and costs as low as possible, and we knew we had chosen the right team. If you're comparing prices or timelines for your plumbing needs, don’t hesitate to consider them for the job. This was our first experience with them, but we let the technician know after it was done that they are now our go-to plumbing company, and likely our choice for heating and AC as well. Years later, they are still our trusted plumbing and HVAC team.

I highly recommend Tom & Sons Plumbing. Easton and his team truly care about the quality of their plumbing work, which you can see throughout the whole job. We had an issue with our mainline backing up to the street in Littleton. After another company just tried to snake it and then quoted us a lot for a replacement, Easton came out to inspect the pipes. He explained everything in simple terms, gave us a much better price, and made sure we understood the difference between his recommendation and the other plumber’s. Easton was awesome at breaking down the problem and the fix. The honest pricing and clear communication were really appreciated. I’d be happy to call them again for any plumbing needs.

We had a few plumbing issues that needed attention. First, there was a bathtub faucet, and then we had a pressure regulator to look at. The faucet took a little time to get the right parts, but Jerome, the plumber, found them, and now everything is working perfectly. For the pressure regulator, we received estimates from others that were much higher than what we were quoted, and Jerome even upgraded our shutoff valve, making it easier to turn off the water if needed in the future. He was very thorough in his work and carefully explained each step he took. We are very happy with the service we received from Tom & Sons Plumbing and Jerome.

santiago was awesome! very professional, skilled, a great communicator and super friendly. he let us know every step he was taking with our plumbing job, did it expertly, and then explained how the new system works and what we should do to keep things running smoothly. it was a great experience and next time we need a plumber, or if a friend does, we're calling Tom & Sons Plumbing! isaac was also a great point of contact when we first called. knowledgeable, patient and really helpful in guiding us through the plumbing options. great experience working with them again!

I was a bit worried at first because of some low ratings, but I actually got fantastic plumbing service. Blake came out to my place in Littleton and unclogged my bathtub drain. I realized I had nothing to be worried about—the service was great! Blake also recommended some products to help prevent the problem from happening again, which I really appreciated. A while back, I also had Easton come by and he replaced my water expansion tank. He explained each step as he worked, making sure I understood what was happening. That really matters to me as a homeowner, since it’s good to know where all the water lines are and what to do if something goes wrong. Both plumbers were friendly, helpful, and made sure I felt comfortable with the repairs. I highly recommend their plumbing services in Littleton.

We recently hired Tom & Sons Plumbing for our bathroom remodel and were impressed by their professionalism and quick responses. Curtis was friendly and got right to work connecting our vanity faucets, drains, and shower, making sure to clean up well after finishing. We did have a slight issue with the drain pipes afterward, but Tom & Sons Plumbing promptly sent out Blake, who resolved the problem immediately and made sure everything was leak-free. I will definitely choose them for any future plumbing needs and highly recommend their services.

isaac has an old school approach and really wants to help people out. i've called a couple of times when i needed plumbing service, and every time it's been super friendly, professional, and the price is always fair. there have even been times when isaac told me i didn't need to pay for a visit, just explained what was wrong and gave me tips to fix it myself. today my garbage disposal stopped working, so i called isaac. he walked me through how to check if the disposal was really broken or just needed a quick fix. with his advice, i was able to get it working again with a little basic handyman work, and i saved a bunch of money instead of calling a different plumber. i've already told my neighbor about isaac, and i'll keep recommending him to anyone who needs a great plumber. best plumber around!

i was really impressed when i called for plumbing help and got same-day service! curtis was the plumber who showed up at our house, and he was very professional and friendly. before he arrived, i even got a helpful courtesy call letting me know he was on the way, which i really appreciated. curtis ran into a drain stopper in our bathroom that was a new style he hadn’t seen before, but he quickly looked up how to handle it and managed to get both of our drains unclogged and working perfectly. he also made sure to leave both sink areas neat and clean after finishing the job. i definitely recommend this plumbing service if you want skilled plumbers and fast, reliable work.

I was a bit worried about our septic system, so I reached out to this plumbing company for help. They gave me a quote over the phone that sounded fair, and they were flexible in finding an appointment time that fit my schedule. On the day of service, Jerome arrived right on time and was very polite and professional. Even though I originally thought the quoted price covered more than just the inspection, that was my misunderstanding. Jerome was very transparent about the costs and explained everything clearly. He took the time to walk us through each step, explained what he was checking, and shared helpful information about how our septic system works. After checking things over, Jerome let us know it would be a good idea to have the tank pumped, since it was getting close to time. We decided to go ahead with the service, and he handled everything quickly and efficiently. He also made sure the area was cleaned up and the ground was covered up nicely after finishing. Thanks to Jerome’s expertise and friendly attitude, I would definitely recommend this company to anyone needing septic or plumbing services.

I highly recommend Tom & Sons Plumbing. When our water heater started leaking in the garage and bedroom, it caused some water damage to the walls and carpet. The team responded quickly and arrived within an hour to replace our old water heater. Jerome suggested a restoration company to help with the damage, and we were happy with their professionalism and service too. They made sure to set up the new water heater in a temporary spot, so we didn’t have to go without hot water while repairs were happening. After everything was fixed up, they came back right away to move the new water heater to its proper place. This time, they added a drip pan underneath (which our old heater didn’t have) and put in a drain line from the pan leading outside. This extra step gives us peace of mind and helps prevent future leaks from causing damage again.

Our water heater broke and ended up leaking all over our basement in Littleton. We reached out to Tom & Sons Plumbing and couldn't be happier with the service we received. Jerome came over, quickly spotted that the last installation was done wrong—there were missing parts and the pipes weren’t the right size. He replaced everything with the correct fittings, put in a new water heater, and even added a sediment trap underneath for extra protection. Jerome also installed a drain line to help prevent future flooding, and put in a carbon monoxide detector since our basement doesn’t have any windows. We had gotten a quote from another plumber for the same price, but they didn’t offer nearly as much as what we got here. After this experience, we’ll definitely be calling them for any plumbing needs in the future!

jerome is an amazing plumber, and i can't recommend tom & sons plumbing enough! as a first time homeowner, it was stressful to learn that my house needed a whole new sewer line. jerome handled everything so smoothly—he got my repair scheduled within just a few days of moving in. the job was finished super fast, and everything was cleaned up perfectly with no mess left behind. jerome was friendly, patient, and explained all the plumbing steps so i understood what was happening. i really felt like i could trust him with such a big job. the pricing was straightforward and fair, with no surprises. i would happily call them again for any plumbing work, and i definitely suggest anyone else needing a plumber reach out too!

if you need help with plumbing repairs, tom & sons plumbing is the company to call. we knew ahead of time that some plumbing work was needed because of an inspection. a different local plumber wouldn’t even give us a quote to fix the line running from our house to the main connection, saying it was too tricky because of a deck in the way. a few months later, our basement started flooding during the water softener cycle. unsure if it was a plumbing or septic issue, i decided to reach out to tom & sons plumbing, and it was the best decision. carter came by and quickly figured out the problem: a previous repair had just wrapped a broken pipe in plastic instead of replacing it, and once the weather turned cold, the pipe completely failed. as soon as the weather allowed, they scheduled the repair. the whole team worked efficiently, finishing the job in just one day. their knowledge and quick work made a stressful situation much easier to handle. i really appreciate their professionalism and skill.