Tom & Sons Plumbing

After noticing issues with my hot water heater, I reached out to Tom & Sons Plumbing for help. The person I spoke with was very friendly and took the time to explain all the replacement options, making sure I understood everything before making any decisions. The next morning, Carter arrived right on time to take a look at the problem. He was very professional and walked me through his process step by step. Carter quickly found out that the issue wasn’t actually with my water heater, but rather with the pressure expansion tank. Instead of facing a big expense, the repair was much more affordable than I expected. Even though a replacement wasn’t absolutely necessary yet, Carter explained my options clearly, and I decided to have the new heater installed anyway for peace of mind. I didn’t want to risk a basement flood down the line, especially with the cold winters we get here in Littleton. The installation went smoothly and was finished faster than I thought it would be. Carter made sure the area was spotless when he finished, took away all the old parts, and explained how everything worked before he left. I really appreciated the honest advice and quality service, both on the phone and in person. That’s the kind of care that will keep me coming back whenever I need a plumber.

I highly recommend this plumbing service! I’m really thankful for their quick response and how fast they were able to fit us in for an appointment. After moving into our new home in Littleton, we noticed some plumbing problems with our kitchen sink—water was backing up and even leaking through the pipes and outside walls. When I called to set up an appointment, Frank was very friendly and made it easy to talk about our plumbing troubles. Jerome called ahead to let us know when he’d arrive and showed up right on time. He did a great job checking out the problem, explained everything in simple terms, and told us exactly how he’d fix it. We’ll definitely use their plumbing services again whenever we need help!

After accidentally breaking my outdoor water spigot on a Sunday, I managed to shut off the water myself. I went to the Tom & Sons Plumbing website to request service after hours, and I was pleasantly surprised when I got a direct phone call back not long after. The next day, Frank arrived and did a fantastic job repairing everything. He saved me time, money, and frustration, and the new parts he used were even better than the originals. Now, when my water heater needs replacing, I already know who I’ll call. I also appreciated how professional and tidy everything looked, including the work van. A little while later, I had another plumbing issue when the plastic manifold on my second floor failed, causing a sudden and fast leak. Thankfully, I was home and caught it before it could do even more damage. Frank spent the day carefully rebuilding the whole system with durable brass ball valves that will last for years. He also replaced my water heater, fixed a faulty main valve, and corrected a pressure regulator that had been installed upside down by someone else. Even though water damage repairs can be costly, I was given a fair price and excellent service with high-quality parts and fast turnaround. I really appreciate the reliable and hassle-free experience!