All reviews for KJ Thomas Mechanical

We have worked with Karl and his crew for more than 25 years. They have replaced a boiler, installed air conditioning, and solved complicated remodeling challenges. He is professional, takes the time to help you understand the situation, educates you on your choices, and follows through till the job is complete.

Technician, Tate, came out and diagnosed the issue very quickly. Although it can not be repaired quickly for various reasons, I felt very confident in and reassured by Tate. He was kind to stay a bit longer and explain just how the system works and answered all my questions in a professional manner.

Work completed and I could not be more pleased. Really. These guys (Augie, Cooper and Tate) worked efficiently and quietly, and really knew what they were doing. They were also very unobstrusive and polite and cleaned up everything. When they left, I wouldn't have known they had even been here except that I now have air conditioning and am not worried about a failing furnace in the winter time. I would give them 10 stars if I could!
Happy customer!

Auggie and the crew were wonderful! They explained things very well. were friendly and very efficient. We are loving our mini split and would recommend KJ Thomas Mechanical to anyone! Their pricing was more than fair and they did what they said they'd do when they said they'd do it!

KJ Thomas Mechanical installed a heat pump and furnace for me last summer. Tate and his team did a great job and Tate has been very responsive in addressing a few miscellaneous warranty tweaks since then. He always makes himself available within 24 hours or less and resolves the issue.

Quick, easy and painless as one always hopes for when it comes to routine maintenance. Cooper was polite and courteous.

KJ Thomas Mechanical installed both a replacement furnace and a replacement AC set up for me. They were very responsive throughout the entire process. When issues came up that needed addressing they walked through the available alternatives and applied no pressure in choosing what particular method should be chosen. They were also very quick to respond to and resolve a minor oversight that was discovered later in the week. I would recommend them for being honest, professional, and quite concerned about taking care of their customers.

Going through the quoting/estimate stage currently. So far so good. Karl was very knowledgeable about HVAC and his product lines. Karl was also willing to brainstorm and listen to my ideas (others just want to pick a standard solution and do it.) Updates later after we get further along in the process.

They have skilled technicians who can resolve your issue effectively, but be cautious—they may try to seriously overcharge you for parts. While I’m fine with paying a reasonable markup for the convenience of having the part available, a 400-500% increase is downright outrageous. I've attached the initial and revised estimates as evidence. What really pissed me off, though, is that they tacked on an extra 15 minutes of labor to cover the time spent negotiating a fair price for the part. Absolutely unacceptable.