JT Plumbing Heating & Air

We've had 2 wonderful experiences now with JT Plumbing & heating. First time we broke a pipe in our bathroom and the owner came out at 10pm to fix it for us and didn't gouge us on the price, it was a very fair price for a late night weekend plumbing emergency, and they also came back the next day to help us fix the job we botched and they did a great job with that too.

Our second experience was today and they did an awesome job inspecting and tuning up our HVAC. We had a little mix-up in the early communications but Blake and the owner went out of their way to make it right and I cannot thank them enough for putting the customer first. Blake was kind, courteous, thorough and answered all my questions.

We will definitely hire them again.

Levi came to our house very quickly and was super knowledgeable and fixed out plumbing issue. He was nice our dogs and the price was great . I would call them again if something happened.

I had a gas leak caused by a new stove install. JT Plumbing had better reviews and more stars than most of the plumbers in my area so I decided to give them a shot. In order for them to come out to give you a quote, you have to agree to a charge of $90 for a consultation fee. They will apply that $90 to your bill if you hire them to do the job, otherwise your out the $90. They also have "programs" and tiered pricing for different levels of service. They gave me a quote to get approved by the company that broke my gas line which I sent for approval. They talked me into buying a "membership" for a couple hundred dollars that would have saved me money throughout the year for other things done. They did a good job on the repair. I needed to have both of my gas water heaters replaced so I asked for them to quote it. Boy did they quote it... You would think that I was buying ten water heaters for the price they quoted. I let them know that I didn't need the membership because it didn't make sense for me to use them for additional repairs. They said that they can't refund me.
In all fairness, they do good work. They are EXTREMELY overpriced. If I wasn't in such a bad situation with the gas leak I would have had more time to research which company to use. They are all about money, and are not willing to break away from their "packages" even if you don't need everything that the "package" includes. They will not negotiate and will bash Home Depot pricing without you even bringing Home Depot into the conversation. Funny thing... because they took the liberty to bring up Home Depot as a horrible option, I called Home Depot and received a quote from them for the two water heaters. They quoted within five minutes, delivered and installed both water heaters (same make and model as JT Plumbing) within a week, and charged me $3000 LESS than JT Plumbing quoted. Moral of the story - Do your research. If you are in an emergency situation like I was, this company is probably not the right choice. You can't trust them to be fair in pricing. On the other hand, they are thorough in their work. That's why I gave them two stars instead of one. I hope this helps. Finding a company for home repairs that you can trust can be very tough these days.