Waste Management reviews in Loveland, Colorado

The best Trash and Recycling service ever.

Terrible customer service wish we could go with a different sanitation company but we’re stuck with a Loveland

Always very friendly and helpful on the phone. We are lucky to have such a reliable service!

I"m Jack Gill 1200 S Tyler. Was sitting on my porch when the collection truck came by. I am in a wheelchair. After emptying the container, he hopped out of the truck and wheeled the container up to the garage door. No prompt from me. Just the usual kindness I experience regularly from cith workers. Darn right impressive. Ok, continue spoiling me.

This group.or at least a good handful I've observed....Wow I can't believe how lazy n petty they've become.....I mean the truck does all the work..
To not pick up people's trash cause the lids slightly open..or the wasted effort to pull a bag out of the can n leave it on the street cause ita considered over filled. I mean jesus Christ...I can't believe that I continuously see this.a big joke and you all should never claim yourself as a trash man....that titles hard earned.....

I had a flat tire coming back home from greeley and just so happened to pull over into the office area. I was sobbing like crazy because I was unable to take off my lug nuts. I came in and asked for help and they were so kind to go out of their way for me. The kindness of these people genuinely restored my faith in humanity. Thank you a million times over.

Above and Beyond
When the job is done well it is easy not to notice, but when they go above and beyond the job requirements it deserves special notice and a THANKYOU!
On Wedensday August 6 the truck handling the garden waste on Sitka not only emptied my recycling bin but the picked up aditional branches that I had expected to cut up and put in the bin the following week or weeks.
A job done well is good extra effort is great.
Thanks

I've lived all over the US, in small towns and big cities, and I've never had such exceptional service from a city division as I've had from the Loveland Solid Waste Division. It started with Customer Service when the representative was so empathetic even before I disclosed I'm in a wheelchair. With my permission, they put my disability in the work order. Again with my permission, they included it was OK to go on my property and to open my fence. The first collection driver got out of their vehicle and brought my recycling bin to my backyard and found my trash bin and removed it. The next collection driver brought my new trash bin to my back yard. I just wish I had gotten the names of everyone who went above and beyond their job description to make a routine service convenient for me. I'd give the Solid Waste Division six stars if I could!