All reviews for Hot Water Now!

I have used Hot Water Now twice to service my Rinnai tankless hot water heater. The second time it was because we had an error code and the hot water was cutting off. Hot Water Now said it just needed to be cleaned, did the work, took a bunch of before and after photos, and fixed the problem. I feel like other companies would have tried to sell me parts and charged way more.

David was very friendly, knowledgeable, honest, and professional. He serviced our aging Rinnai tankless water heater and discussed future options to consider. Will definitely use them again.

Great FAST and extremely professional company with an amazing product! I have never wanted to stay in my shower so much as I do now with the tankless hot water system I had installed recently. THE BEST!!!!

As usual, great service at a reasonable price. The technician was on time, a fast worker and very professional. Highly recommend them to any tankless water heater service.

Technician arrived in the time window agreed upon. The job was completed efficiently and we were given a useful report. The price seems to be competitive.

Hot Water now saved me from a difficult situation that prohibited a large tank in my space. They were honest, accurate, and quick with my solution! When I needed service years later, associate Houston came to my home and serviced my tankless and gave me helpful information and was friendly and quick.
I'm glad have Hot Water Now as my go to!

Hot Water Now! had a super simply scheduling process. They were very communicative about when to expect a technician, and the technician showed up on-time. Austin was a super friendly technician. I will definitely use Hot Water Now! again for my next water heater service.

I was very impressed with the service from start to finish. Keith accommodated my schedule by coming early to my home to evaluate my situation. Recommended a less expensive solution instead of upselling. Within 5 minutes of me approving the quote, I had a crew at my house withing one hour. The crew had my water heater installed within 45 minutes of their arrival. Wow!

Houston did a great job with our descaling. He was quick and identified a problem and offered a solution. Happy to have him back for any maintenance.

Had my annual tankless domestic water heater flush service. Scheduled a week in advance. Technician called and texted to let me know he was 10 minutes from arriving. Came a little earlier than the scheduled time. Flushed the heater within 30 minutes. I highly recommend them for this service.

Hot Water Now has been amazing for MULTIPLE properties! Keith is always extremely prompt with returning calls and getting a technician sent out ASAP. Their pricing is fair too! Can this combination of service and affordability be too good to be true!?...NOPE! They're the real deal!

We have a unique water heater that is very difficult to service. Keith, has been incredibly responsive and helpful when we have had issues. The last service did not go perfectly and Keith was quick to respond and correct the problem at no charge. This is how business should be done. Life long customers now, for sure. Can’t recommend them enough.

Keith, the owner, seems like a terrific guy! I was in a pinch & he took care of our hot water heater prob right away. His installers Mike & Houston were wonderful! Thank you, Hot Water Now!

Keith is super knowledgeable and helped me get to the bottom of my error code on my tankless hot water heater quickly. Unlike other companies in the metro area, he doesn’t try to up sell you and charges a reasonable rate of labor. We’ll be coming back when we need to purchase a new tankless!

Josh was incredible. Very courteous and knowledgeable. Hot water now has the best people and will treat you right.

Always timely, great customer service and always contentious of my property and courtesy. Hot Water Now installed our tankless 4 years ago and we have them come out annual to service the unit.

When our hot water tank broke, we decided we wanted a tankless water heater this time around. We reached out to Hot Water Now! and they were able to fit us into their schedule quickly. Jay, Austin and Aaron did a great job and we couldn’t be happier. Jay explained the process and the team was very professional and the price was fair, compared to others. We’re very happy with our new tankless heater and highly recommend Hot Water Now!

Outstanding customer service and integrity. Hot Water Now saved me thousands of dollars by accurately assessing the issue with our tankless water heater and advising on only the necessary repairs after two other contractors informed us we needed to replace the entire unit. Keith and David were very professional and provided exceptional service. Highly recommend!

Hot Water Now rocks! Excellent customer service, fast response and scheduling. David is a master problem solver and has been a life saver for my Food Truck business Falafayette, helping to repair and maintain my tankless water heater. David had to do a bunch of tinkering and custom work in order to fix the original installer's (by a different company) mistakes and was able to get the water heater properly setup and working in my mobile unit. After 1 year we have had no problems and absolutely love our Rinnai Tankless Water Heater. Just had our 1 year maintenance and service. Grateful for the top notch service from Hot Water Now that has helped keep my small businesses up and running smoothly.

The Hot Water Now! Technician arrived on time and ready to start the annual maintenance work on our tankless water heater with a big smile and a cheery disposition. His work was conducted professionally and with confidence. He answered my questions about the unit clearly as he completed his work and even offered a few plumbing tips along the way. He is an engaging young man who loves his job and is surely a complement to Hot Water Now!

Keith gave me a great deal. Mike and David's installation was extremely fast, and with complete professionalism. They were efficient, clean, polite and went out of their way to explain everything. So happy with the process and perfect results, thank you.