Reviews of local pros in Berlin, Connecticut

They were recommended by a pool company to assist in the burner area of my pool heater. Found them online and requested service via their site. Did get a rather quick response that they would contact me soon. But it was an automatic reply. Waited a few days before calling. They answered the phone right away and I explained my problem. Giving all my details including address and name and phone number. Then the person says that the woman who handles scheduling was on tbe other line but that she would give her my information and they would call back. It's been over a week now and no callback. I scheduled last week with another company.
Do not understand how companies can be so picky with their jobs. They had a chance to get a long time customer with me but have lost that opportunity.

I just had an above ground pool installed in my backyard and needed to hire an electrical contractor to handle all the wiring for it. After calling around I was referred to Priority Electric, and now I see why. These guys were awesome! Matt and his crew were top-notch. They were knowledgeable, efficient and very polite. They even went above and beyond in helping redirect an outlet in my kitchen after they finished wiring the pool. Turned out it was a more complicated job than initially expected, but they got it done! I would highly recommend Priority Electric to anyone who needs electrical work done. Thanks guys!

Horrible experience. First appointment didn’t show up for at all. When I called they said they rescheduled it for 2 weeks without contacting me. Next appointment was confirmed by them via email- again did not show up. When I called they put me on hold for 15 minutes then said technician was running behind and would not make it. Again with zero communication. This after requiring my credit card ahead of time. No respect for a customer’s time.

I had an appointment today with Priority electric. And I had EXCELLENT service ! Very professional, curtious, knowleable , respectful of property, answered all my questions. I have always used Priority electric services in the past and I certainly will continue to do so in the future . 2 people today that did work at my house deserve 20 stars 🌟. And thank you Trisha .
Thank you so much.
Karen Ouellette
New Britain

I am a commercial property manager and have contracted with Paul and his team for numerous projects at the property i manage; it has been a fantastic experience every time! From the office staff through the team that comes out - always professional, always courteous and always willing to go the extra mile to get the job done and done right. I highly recommend Priority Electric for all electric needs - residential and commercial.

Mike and his crew are great. They serviced my old pool heater and this month installed a new one since mine was 13 years old. There were a few hiccups but they were on top of all of it and fixed them. I also had an issue with my pool pump and Mike determined it was the cord not the actual pump. Most other places would sell me a new pump and not even offer to replace the cord giving me hopefully a few more years. I will only call Priority for my pool electric/heating etc from now on.

Priority Electric did a great job setting up the bonding for our pool deck upgrade. Paul was very responsive in helping us coordinate the timing of work with other contractors on the project. This was much appreciated. Thank you!

Greg P.
Berlin, CT