All reviews for Priority Fuel, LLC

I had a great experience with Terry. He responded quickly after I called and was able to come out sooner than expected, which I really appreciated. The work was done efficiently and professionally, and the pricing was very fair and reasonable. It’s not always easy to find someone reliable, but he definitely delivered. I would highly recommend his services and wouldn’t hesitate to call him again in the future.

I recently had an issue with my 5 year old furnace not putting out any heat in my home and I knew if I called one of the larger corporate HVAC companies i would literally be out in the cold for at least a few days, unless I wanted to pay an "emergency fee" plus a fortune to fix the issue. A friend of mine suggested that I give Terry a call at Priority Fuel LLC and before the day was over he was able to squeeze me in for an appointment the same day that I called. Not only did he fix the issue and restore my furnace back to normal but his services were reasonably priced and he also gave me a few tips on what to do in the event that something like this might happen again. Terry was extremely knowledgable and very prompt and professional. I would highly recommend this business to anyone in need of HVAC services and you will not be disappointed. Finally a business that actually treats you like a Priority. Thanks again Terry and Priority Fuel.

Connecticut winters can be harsh and unpredictable but Priority Fuel is always prompt and reliable when I call. Customer satisfaction is important and I highly recommend them.

Terry came out last minute to repair heat in my tenants unit that was not working. Very quick and very helpful! Thank you!

Terry was great and punctual. He came to our home on the morning of New Year's Eve to help us with our Furnace that kept shutting off. He was confident and knowledgeable and so kind. He got our system up and running smoothly.

Great service! Terry came over for a last minute job, I had no heat and we were about to have a few days of snow. He fixed my furnace, explained everything he did in a way I’d understand, and best of all, now we have our heat back! Thanks Terry!

Terry was very efficient and worked on the furnace until it was fully up and running properly again. We will definitely use him again for future needs on our HVAC system.

I have been using this company for over 20 years. When you find a reliable and honest company you hold on to it in a world full companies that want to rip you off and overcharge for the simplest things. The owner-Terry, is a straight shooter, reliable and honest. Hes helped me out several times in the dead of winter when I had no heat and my pipes were at risk of freezing. Hands down a no-brainer to use Priority and its owner, Terry!

On the day of the big snowstorm, I woke up with no heat and quickly learned my furnace had stopped working. After contacting several companies, I was told it was beyond repair and needed to be replaced; with extremely high quotes and no one willing to even try fixing it. After a week of no heat, I was feeling very discouraged. Then someone referred me to Terry.

Terry came, acknowledged that the furnace was old and not in the best condition, but instead of leaving us without hope or heat, he worked his magic and managed to get the heat running again. Not only that, but he also provided me with a more than reasonable quote for a new furnace and installed it in lightning time.

I am beyond grateful for Terry’s help. He is empathetic, kind, professional, reasonable, hardworking, and honest. He has gained a customer for life, and I will absolutely be working with him again on future projects. I highly recommend him to anyone in need of reliable service.