HVAC reviews in Suffield, Connecticut

4.6 based on 64 reviews Back to the listing
    5

    Dave did a fantastic job repairing our chimney and enhancing it by installing a beautiful stone veneer. He was professional, courteous, and very easy to work with. He cleaned up daily and finished the job in 3 days, exactly as he had planned. Dave is obviously a very skilled mason who takes pride in his work!

    5

    Dave and his team were prompt, respectful, fair, and took the time to explain to me how my cap/flue was constructed and secured. They were able to help me fix my issue within the hour and I would recommend them to anyone who is seeking advice on chimney related issues. Thank you, Hardy’s!

    5

    Hardy's Mason Contractor Chimney Services did excellent work on our chimney. We originally called for a chimney sweep and cleaning but after inspection, we realized that we needed a new liner and repointing. David was very knowledgeable of the work needed and showed us how the improvement would help functional and cosmetically. He worked closely with us and provided details on how to do the job safely and effectively. Also, because we had slates on our roof, David was able to do the work with scaffolds to preserve our roof and was very considerate. David and his team did the work in one day and worked hard to ensure our chimney was improved and more functional. In the end, we were very pleased with the outcome and would recommend David and Hardy's Mason Contractor Chimney Services to others we know. Thank you again for working with us!

    5

    Hardy’s Mason did a great job taking down and rebuilding our center chimney. Work was done in a timely and efficient manner. Would recommend David to anyone I know.

    5

    Dave and his assistant did a great job on my chimney. I needed it replaced from the roof up. Dave identified all the issues and gave me a very comprehensive breakdown of everything required to bring it up to code. Two days, he was done. It's the best-looking chimney on the street, and I know he's done a few others, but mine is the best one. Complete clean-up like he was never here. Thanks Dave!
    (Ps, I guess I didn't take a pic of it with the cap)

    5

    I recently had Hardy’s Mason Service rebuilt part of my chimney and also place a stainless steel liner in the flue. David Hardy was wonderful to work with. He was very prompt and thorough in his evaluation of the work I needed done. He explained the work clearly and answered all my questions. He showed up right when he said he would and was a hard worker and finished the whole project in two day and cleaned the work are very well. He was completely trustworthy and a pleasure to work with. I would highly recommend him for masonry work

    5

    I am happy to share this 5-star review of Hardy's Chimney Service in Suffield, CT. Dave and Co. have provided our 135-year-old home with A+ technical and aesthetic excellence across multiple services to include inspection, cleaning, lining, and beautification. I have a 3 story+ brick fireplace and flue that provides me a great number of hours of relaxation burning wood fires throughout the year. Thank you, Dave, for expertly and safely preserving this great part of our home and allowing me to enjoy this experience.

    5

    Hardy’s Mason Chimney Service did an outstanding job replacing my chimney liner! From start to finish, the experience was smooth, professional, and worry-free. Dave was especially great to work with—friendly, knowledgeable, and always willing to explain what was going on. He made sure everything was done right and that I felt comfortable with the process. The quality of their work truly shows, and my chimney is functioning better than ever.
    I highly recommend Hardy”s Mason Chimney Service to anyone needing chimney repairs or maintenance. Five stars all the way! ⭐⭐⭐⭐⭐

    5

    Excellent response time service and cost. Best around and we have tried several over the years

    1

    Unreliable service, worse customer service. They don't deliver when they agree to and then don't call to let you know. Calls to their emergency number go unanswered for days. Fired!

    5

    Only great service from Krupa , Isabelle is wonderful !! Ask for her she’s the best !!

    1

    There not in selling oil or diesel suppesly took over by Cooper oil in New Jersey maybe a scam who knows be very careful

    1

    Is this place still open? I have tried to call between 8 to 10 times over a three day period, mornings and afternoons, left a voicemail with my contact and never got a call back. If this place is still in business as it says, the customer service isn’t good at all.

    5

    I just joined Krupa and they have great service and very friendly. Did a great job explaining all the contracts to me!

    1

    Last year I had to call for oil deliveries rather than automatically receiving them. Service in my home was less than adequate. Not pleased with current company.

    1

    These jokers "mistakenly" delivered over 200 gallons of oil in the middle of summer. One of our tanks was weeping and was scheduled for removal but not full of oil. With major renovations underway we did not want to sit on over $500 of overpriced oil the rest of the summer either. Long story short, Krupa initially just said "tough caca", to which we replied "please come get your oil", which they did. As a token of their esteem the crew snapped the 4 legs off my 2nd tank and absconded with my fill pipe. We were getting bids to convert to LP & natural gas at the time as well as a new oil fired furnace, sufficient justification to vandalize our home according to the service manager. The irony is that the 2nd tank wasn't leaking at all we later discovered, it was the primary tank , the tank that was vandalized was the good one.!

    1

    Krupa oil is the worst company you can do business with. They don't honor their service contacts that you pay for and they blame all the issues on owner of home even though they did work on it for years. They also like rewiring the controls of the boiler without owners permission and knowledge. And they do all this just so they can pressure you into buying a new boiler.

    5

    When I spoke to Isabelle she was very helpful and pleasant.
    Chris the service manager gave me a quote for a new boiler. We decided to go ahead with it because of their warranty and their financing. Very down to earth not pushy.

    5

    Our AC crashed on Wednesday evening as a result of several close lightening strikes. I called Krupa Thursday morning and they were able to dispatch technicians within 3 hours of my call. In less than an hour they diagnosed the problem and had the system up running with a temporary fix and told me what I needed to make permanent repairs. The Nest thermostat back plate was evidently damaged by a voltage surge of some sort, and a new unit fixed the problem.

    5

    We have had the very best service from them since they opened 71 years ago. Krupa removed our underground tank, put in new tank and boiler, installed whole house air-conditioning and serviced everything during that time. We have had few, if any, problems because of that regular, professional maintenance.
    We are lucky to have them here.

    5

    Krupa replace a hot water heater last year and did a meticulous job. We carefully chose them because of recommendations and very competitive pricing. Yesterday Krupa repaired a malfunctioning central air conditioning unit; again, the service was excellent. If the phone is busy when we call, we leave a message which is returned promptly.