Constraction reviews across the US

In January, we had our master bathroom fully renovated by Big Monkey along with some more minor renovations in our hall bath and laundry room. We had a wonderful experience! Jared and Tracy, as well as their crew, were very responsive and extremely professional. They listened to any concerns and resolved issues quickly. They communicated times and showed up when they said they would. They worked out a schedule with us so that we would be able to use our hall shower even though both bathrooms were bring renovated. They even came back after a couple months to check on a problem with our tub and had it fixed! We love our dream bathroom and would definitely recommend Big Monkey to anyone!

Big Monkey remodeled my master bathroom and I am absolutely *thrilled* with how it came out. High quality work and very attentive to detail. We ripped out the old tile, vanity, shower, and wire shelving in the master closet. New tile, new vanity, shower, toilet, scraped and painted the popcorn ceiling. We even widened the bathroom door (I had to twist to get through it without my shoulders touching both sides, previously). Will absolutely be using Big Monkey again for my next project!

We hired Big Monkey to update our kitchen oven/ microwaves and associated cabinets. Our renovation involved removing old oven and microwave and installing a double oven and separate microwave, augmenting an existing cabinet, install 2 additional cabinets, install new double oven and microwave, install quartz countertop and install tile backsplash. Before we contacted Big Monkey we struggled finding a contractor that could do all the work we needed done. One of the things that impressed me most about Big Monkey is there diversity in talent. They had a person(s) that were experts in the various jobs required to finish the job. They also are great communicators, invariably in any renovation things don't always go per the original plan. When an issue came up they quickly brought it up, explained my options and moved on. I highly recommend Big Monkey for kitchen renovations.

I knew what I wanted, but could not create that picture in my " ask". Big Monkey Reno understood, created, completed and this was reasonably priced. Good workers, attention to detail 👏 !!
To describe : beams created, crown moulding added to tops of cabinets, and white beadboard backsplash added.

Big Monkey was fantastic! Great work, great customer service. They got us on the schedule in good time. Work was finished in good time, and he even responded to follow-up emails/calls. (I've had trouble with other company's finishing the work and never calling back when something needed an adjustment.) We will definitely use them for future projects and recommend them to everyone!

Thrilled with Big Monkey Reno! The quality of their work and service is unmatched, top notch, beyond my hopes and expectations - I feel like I’ve struck gold by finding them.

Our original goal was to make our house more functional by installing two glass doors (one 6 foot double and one single) on our dining room, but we ended up opting to do more. During his visit for the door estimate, I decided to have him also give me an estimate on builtin cabinets by our fireplace, just for grins. I’ve had the builtin cabinet estimates by other contractors before where the value/cost ratio just didn’t make sense. But Jared immediately pitched this idea for exactly how he could make the cabinets seamlessly fit with the fireplace and other design elements of the house for HALF the price of estimates from other contractors. So we jumped on it, and had him do our builtins as well.

The process was a dream. We had him do the estimate in like February, approved it and got added to the schedule for March, and everything was done on time (actually a little faster than estimated) over the course of 4 days. We had them custom build both doors and design and install the builtin cabinets. Throughout, we tweaked and upgraded a few things, and shockingly we still came in under budget (so much so that my husband asked me, “why do we have all this extra money left over”). It all turned out beautifully, beyond my expectations! It has really elevated the whole look of our home.

As with most renos, there were a few snags, but Jared always had a great plan. Also, our AC went out during the process. I mentioned that something was up with the AC to Jared and that I had scheduled someone to come look at it. He was like, “I have a guy.” His guy called and was over in ten minutes. Within 2 minutes of being there, they had figured out that a nail had pierced the freon line. They told Jared. Jared called me and told me he was taking care of it no cost and we had our AC back in an hour. I was so impressed with the AC guys and how they worked together to just knock it out.

Like I said, I feel like I’ve struck gold by finding Jared/Big Monkey Reno. The work and service was just SO IMPRESSIVE. And while we were wrapping everything up and just talking to Jared, he was like bopping around fixing our front door knob and caulking a few gaps in other baseboards for us. I’ll be calling him for everything from now on.

Jared and his guys started the job when they said they would and we loved the end result of our new cabinets and bookshelves. We also had the old gas fireplace removed and replaced. We will hire them again for any future projects.

Before and after photos are below.

We had Big Monkey renovate our master bathroom and were very happy with the work completed. This was our first major renovation project and Jared made us feel comfortable about the process and what to expect. Jared had excellent communication and checked in on the job daily. We always felt like we knew what was happening and I appreciated the transparency throughout the process as well. Following demo day, we had some findings that altered some of the work done but Jared communicated everything in real time and updated /resent quotes if anything was adjusted. All of this gave us confidence throughout the process and we never felt caught off guard. The workers that came in were all polite, respectful and professional. We saw the same people throughout the week and felt comfortable with the crew that was in our home. They each had their roles and timing perfectly laid out and I appreciated the efficiency in which they worked; it was clear they had a process and had done this many times. After the project was completed, Jared expected perfection and comprehensively reviewed the work with us after it was done. I also appreciate that the final walk through was completed after it had been lived in for 3 weeks.

What a Difference!!

A few months back we set out to improve our outdoor space on our back deck. We had a hot tub, table & chairs, and a drill all crammed into a 10x20 deck. There simply wasn't enough room, and the surround was deteriorating and very tired. So we designed a simple 10x12 extension and set out to find the right contracting partner to bid the work. I asked around, especially on the Dads of Southern Wake NC Facebook group and people told me, "Go with Big Monkey Renovation and Repair...you won't regret it."

Fast-forward to this week...Jared and his team came out Monday to get started working on a modified design to our original plan adding some more space than the original 10x12 extension. Jared helped come up with some options that sounded great to us. Work started and it went at a VERY rapid pace!

The best part of this story, however, is that at the end of Day 2, there were things about the design we had agreed to that we just didn't like after seeing it built and in place. We wrestled with it a bit but decided we just weren't going to be happy with it as-is. I texted Jared to let him know we had some significant changes and I would talk them over with him the morning of Day 3.

We talked it through and it was, "No problem, Jeremy...We want you guys to love your new deck." I quickly sketched the changes and showed them to Alex on the crew and they were off to the races. In ONE DAY they had fulling implemented all the changes involving adding all new hand railing, changing the stair sizes and locations, undoing some previous work around the hot tub, and installing the new privacy surround. ONE DAY. **AMAZING**

The Dad's group was right...I don't regret going with Big Monkey Renovation and Repair one bit. We LOVE our new deck and can't wait to cook out there this weekend and stain it in a few weeks.

I shopped around before deciding as this damage repair was not going to be covered by my home owners insurance. Big Monkey was quick to respond to my request, they communicated very well and showed up on time. The work performed included demo of the water damaged wall, removal of brick, framing, main support beams, dry way, and electrical. Big Monkey had the right people on site quickly and moved the entire process from start to finish in 5 work days. This was NOT a small repair but they handled it. I would definitely recommend Big Monkey for your repair.

We used Big Monkey for our new sideboard and bar project. It turned out amazing! We absolutely love it. Would definitely use them again for a future project.

Big Monkey did a kitchen renovation for us, painted our whole downstairs, and recommended a vendor for new downstairs flooring. Our kitchen is absolutely beautiful! They did great work and we appreciated having a few weeks to live in the space to develop our Punch list for the final walkthrough. Would definitely recommend and plan to use them again.

Jared and his team were quick to respond, quick to get to work and had our new deck finished in just a few days. He kept us updated on every step throughout the project. The team was very friendly and did a great job cleaning up at the end of each day, even going so far as to shop vac the composite shavings out of our yard!

We used Big Monkey for a kitchen remodel and got 4 estimates. They were not the cheapest but were reasonably priced. I cannot even put into words how much I love the end result. It is *exactly* what we wanted. The crew was friendly, hard working, and cleaned up behind themselves daily. We did end up going a little over budget because of some unknown things and things we didn’t know to include in the quote (like cabinet hardware installation). Jared and his guys were quick to complete the punch list of things and he was always quick to respond to questions. They were done with our kitchen in 5 days. 5 days!!! Overall they were great to work with! Love the end result.

We worked with Chris on our roof and siding replacement after a storm. He explained everything well and worked with our insurance company on everything. Our house turned out great and we would use Dynasty Restoration again.

Good communication and a great team! Chris was awesome with us throughout the process and even worked directly with our insurance. The crew got everything done in a day and cleaned up without a trace. Someone even came back a few days later to check quality on everything.

Very happy with the results!

OUTSTANDING WORK AND PROFESSIONALISM

Price gouging and poor workmanship is a constant with this owner as is with his other company, Roof Brigade.

Professional, accommodating to our schedule ..quick responses to questions ..great job on clean up!

Very professional. No hassel. No nonsense. Delivers the promise.
Easy to work with team...

Great workmanship. Excellent communication. So happy to have the new roof I desperately needed. Would recommend this company