Countertop Contractor reviews across the US

4.7 based on 323 reviews Back to the listing
    5

    Great folks, great countertop fabricator

    5

    Been using them for years. Great quality products.

    5

    Arlington marble did a very large shower for my wife & I ,(VERY GOOD JOB) TONY & PAULETTE MECHURA=====ARLINGTON TEXAS======

    5

    They were amazing! Our counters look so incredible!

    5

    Superb customer service. They did a great job on our bathrooms and kitchen granite and butcher block.

    5

    They know how to take care of their customers. Awesome products if you need c ountertop material check them out

    5

    Over 50 years of great customer service. Very knowledgeable. Easy to work with. Highly recommended.

    5

    When others failed, Arlington Marble came through. OUTSTANDING workmanship and customer service. Would recommend Arlington Marble to anyone.

    5

    I have been using Arlington Marble gor years and they have always been very responsive and friendly and take very good care of my customers! The quality they put out is simply the best!

    5

    Great family business. Phil & Remington are dedicated to their craft and customer service. They utilize the best equipment in the industry to ensure high-quality results.

    1

    Arlington Marble was hired (by a third party wholesale supplier) for our kitchen countertops and backsplash project. Arlington Marble failed to meet our expectations as a reputable business including: quality of work, customer satisfaction, accountability, willingness to resolve issues and fully complete the job hired to perform. Numerous issues were encountered during the rather contentious experience. To keep it simple, the ball was dropped more than once and our project was abandoned by Arlington Marble. During the dialogue with Arlington Marble's owner, there was no accountability for the installers’ mistakes or poor workmanship. This is absolutely not the level of service any customer should endure. Based on this experience, my wife and I will look elsewhere for future similar services. The wholesale supplier offered to pay any additional labor costs. After a month of inaction, the wholesale supplier hired another fabricator to resolve these issues.

    The fabricator's owner did agree to (1) rework the seam, (2) re-caulk, (3) reduce size of one backsplash section to bring in line with wall edge, and (4) deliver remnants. None of these four agreed actions occurred, which demonstrates total lack of commitment and failure to act in good faith. All customers should be afforded priority and issues should be addressed expeditiously. Perhaps the visibility and constructive feedback will lead to improvements for other customers. We as consumers have a choice when selecting a fabricator…make an informed decision.

    Sir, you can and should do better as a business owner/professional…period. Be receptive of feedback, implement improvements, deliver on commitments, and end the practice of abandoning projects. You are misinformed and/or simply not being truthful in the response dated 24 July 2021. Demonstrated integrity is a true measure of character. The wholesale supplier, as the prime contractor, is fully aware of all concerns and addressed them as expected by a professional organization, including hiring another fabricator to resolve Arlington Marble’s shortcomings on this project. In addition, I presume your apology regarding the sink discussion was not sincere.

    Allow me to share a few facts: your staff recommended three slabs based on layout created by Arlington Marble. Per invoice three (3) slabs were purchased on 5 March 2021. The caulking gaps are throughout backsplash edges on wall and countertop interfaces, not just the single location you have conveniently identified in your response. As the paying customer, I readily exchanged phone calls and other communications, which email thoroughly documents including visiting Arlington Marble’s shop to finalize layout. I appreciate the efforts by the wholesale supplier to resolve these concerns despite Arlington Marble’s reluctance to follow through with agreed actions, remedy issues, and acknowledge mishaps/poor workmanship.

    5

    New owners as of 2018, Philip Shoults and his wife are family members of the founders of this large fabrication shop. They do a lot of business with multiple teams fabricating and installing, and their shop is huge with easy parking. The pricing was very competitive and affordable, and they also offer complete remodeling services through their building division. Mr. Shoults' communication was prompt and thorough, and he provided an excellent installation of beautiful Black Pearl granite, a material he keeps in stock, for our master bathroom vanity which he completed in about one week's turnaround time. My only caution would be that we are glad we insisted our installation team drill the double faucet and sink holes outdoors on site, as they appeared to have brought no supplies to contain the plumes of dust created during this process, and their shop vac itself emitted dust while cleaning up the debris on the sidewalk. Perhaps other teams do have containment procedures and filtered vacuuming for indoor drilling, and hopefully Mr. Shoults will be addressing this issue as his shop expands, but this was our personal experience in October 2019. Thanks for the work, and we are enjoying this countertop daily!

    5

    Arlington Marble has been in business for something like 30 years. They are a family owned and operated business that has stood the test of time while other companies have closed up shop and moved onto other things. My first house had a marble tub and vanities put in by Arlington Marble and they were beautiful and professionally installed. A few months after moving in, they even came back out and installed a new shelf in my shower for next to nothing. That was almost 10 years ago. My second house had their granite installed in both the kitchen and laundry rooms, and that was 5 years ago. They are still here. A company like this doesn't stay in business if they don't have a plethora of satisfied repeat customers. Professionalism is a must for me, and they lived up to my hopes and expectations.

    5

    Very happy with the quality and workmanship. I really appreciated how they advised against few things I wanted to do and I am so glad I listed to them. They're the experts with plenty of experience.
    I also ran into a small problem where I couldn't open the fridge fully -not their fault- because of the countertop too close to fridge. I didn't get my fridge in few weeks after installation was complete. I emailed them with my concern and they showed up the next morning to cut the granite a bit short. Now this is what I call excellent service. I am very pleased and will recommend them to friends and families.

    5

    Arlington Marble did an exceptional remodel on our home. We had the kitchen countertops replaced as well as all the bath vanities. Everything looks great, they recommended Johnson Remodeling to handle the plumbing needs and he did a great job also. All the employees are polite and did great work, highly recommend!!!!

    5

    Arlington Marble is the best natural stone supplier/installer that I have ever worked with. From the first contact to the final installation, they exceeded my expectations in every way. Remington was polite, professional, and knowledgeable. He gave me a fair and honest quote and explained the options and benefits of different types of stone. Matthew was amazing. He found me the perfect quartz slab that matched my vision and budget. He was courteous, attentive, and responsive. He kept me updated on the progress and delivered on time. Deanna was the perfect office manager. She coordinated everything smoothly and efficiently. She made sure I was satisfied with the work and answered any questions I had. The installation team was also great. They were skilled, careful, and respectful. They did a flawless job and cleaned up after themselves. My kitchen looks stunning thanks to Arlington Marble. They are a family-owned company that truly cares about their customers and their quality of work. I would highly recommend them to anyone who needs new countertops. Thank you, Arlington Marble, for making my home beautiful! I truly appreciate it.

    5

    Philip and the whole team are amazing. Their communication and customer service are 10/10. I was driving all over DFW trying to find a certain stone until I called Arlington Marble. They helped me find the perfect slabs and the fabrication was top notch. They accommodated our tight schedule for install and the installation was perfect with nearly invisible seams. Couldn’t be happier and will certainly use them for our next remodel. So nice to find people who truly care and want to provide great service.

    5

    Stopped in to inquire about having them do butcher block countertops for our new build after struggling to find anyone in DFW to do them. The owner, Phillip, personally helped us. Can’t say enough about the customer service! He ensured we were able to get exactly what we wanted and made multiple trips for the installation just to be sure they were fitted perfectly! Our countertops are absolutely beautiful!!! I highly recommend Arlington Marble and would continue to do business with them when needed.

    5

    The Countertops Contractors Ranking team is pleased to recommend Arlington Marble as one of the highest-rated companies in the United States according to the 2024–2025 national ranking of stone countertop fabrication and installation companies.
    Based on our independent evaluation, the company ranked #36 nationwide, took the #1 spot in Texas, as well as the #1 position in Plano and a number of other cities across the state.
    In our mystery shopper research, Arlington Marble demonstrated a high level of customer service and professional consultations, along with one of the fastest turnaround times in Texas for delivering a full project estimate. The company offers a wide selection of quartz, marble, and granite, while its in-house showroom and fabrication facilities allow full control of product quality at every stage.
    In terms of pricing, Arlington Marble is rated in the Low price category among top-performing companies in the region. The company requires a 50% upfront payment (standard for the industry) and typically completes fabrication in about 14 days, a schedule that aligns with market norms.
    Taking all results into account, in the opinion of the Countertops Contractors Ranking team, Arlington Marble is a reliable and transparent partner for homeowners seeking quality stone countertop fabrication and installation services in Texas and beyond.
    Sincerely,
    The Countertops Contractors Team

    5

    Arlington Marble did a phenomenal job installing my new sink! I previously had a double bowl sink and wanted a single bowl. Fabian came out to take measurements and help me source this new one. He did an excellent job cutting the granite and on the install. Chris and Layne came the next day to install the faucet and plumbing! Very friendly and reasonable! I would highly recommend Arlington Marble for any countertop projects!

    5

    Arlington Marble did an absolutely fantastic job on our kitchen renovation! The transformation is unbelievable. Our old countertops and backsplash were outdated, but the team brought everything back to life with beautiful, modern finishes that completely changed the look and feel of our space.

    The craftsmanship is top-tier, the installation was clean and precise, and their attention to detail truly shows. The new countertops, backsplash, and overall finish look like they belong in a brand-new home. They exceeded our expectations in every way.

    From start to finish, the team was professional, reliable, and easy to work with. If you’re looking for quality work and a company that truly cares about the final product, Arlington Marble is the one to call.

    Highly recommended—thank you for the amazing work!