HVAC reviews in New Castle, Delaware

Excellent service. Great customer care. Detailed. Extremely professional. Mehmet Ceyjan I will definitely recommend you and this company to my family and friends. Very good experience.

Paul knew immediately why I had no water. The well pump was bad, and needed replaced. He was professional in his assessment and gave me all the information and pricing I needed to know to correct the water problem. After repairs were made, I was given all paperwork, details of what was done as well as photos of the important steps in the process of repair. I had complete confidence in his work and abilities to fix the problem.

Michael Celli came out to perform a complete system check. He was incredibly knowledgeable, thorough, professional, and friendly. He provided sensible recommendations and pricing. Will definitely use this company again.

Received outstanding service from Brett Toomes today. He restored the electricity in my home. He took the time to provide detailed information and different options for solutions. Repair was done quickly.

Harris Plumbing is a great company to work with. I called in the morning for a non-emergency repair and a technician came out the same day. Robert was very courteous, friendly and worked with us on the price for the repair needed. Awesome employees at this company. I would recommend them.

Charlie Martin came to repair my oil heater which had a few big problems and he explained everything to me and took extra care to give me tips for keeping my system running well that I had not heard before. He got everything done in one day and I was given easy and convenient financing. I will be using Harris again for my annual maintenance, thanks for the excellent help Charlie! :)

Sean Henderson was a great technician.
He explained each step very clearly in the entire process and was very pleasant and efficient.
Would definitely recommend.

I had a clogged toilet and harris plumbing sent Joe maggitti the technician to fix it. He was very kind, prompt, and clean only took about 15 minutes at the most and it was fixed. I recommend him highly and best of all was very affordable. Thank you Joe

Malik from Harris answered our urgent call last Sunday. Our toilet on the third floor over flowed. We did not notice it until water flowed down all three floors and through the ceiling light fixtures. Malik assessed the problem and shared his knowledge. He inspected all parts and replaced what was needed and offered options to align with our budget. My husband and I were very pleased with his work.

Ikiem Hall was my repair technician to repair the blower motor on my furnace. He did an excellent job. Ikiem was polite, friendly and kept me up to date on the status of the repair.i highly recommend Harris plumbing, heating & air for any issues you have . Great job Ikiem !

Gabriel was very helpful. He was able to unclog my kitchen sink drainage. Awesome work! He didn't give up after one try. He kept trying until he got it done. Great work Gabe!

Alex was very good on the job he did. Alex Selma was polite and very noticeable of his job. I would call Harris plumbing in the future.

Harris came out super quickly and addressed our initial complaint as well as inspecting the electrical and made recommendations for our older home to be safer. The electrician Dylan Massey was super helpful and knowledgeable and did a great job of fixing our outlets and quoting us for future upgrades.

I had a wonderful experience with Harris. My tech Montrell did an amazing job with removing and installing my new sink. He was on time and the work speaks for itself. I’m glad I found Harris.

The Harris electrician, Chris Huston, was punctual, neat, and knew exactly what to do for our ceiling fan installation. I liked that he worked efficiently and with professionalism. The project was more difficult than anticipated but Chris was pleasant and unfazed by the additional steps required to complete the job. We are very happy with the results and will definitely request Chris and the Harris company for our future electrical needs.

Montrell Busbee and Vincent did a great and thorough job installing our replacement water heater. Montrell explained everything in detail and what they will be doing during the install. When they were done, Montrell reviewed all the new equipment and how it works and explained what the warranty covered. A very professional install.

Justin Harris Williams was the plumber who came and checked our house over our pipes. He found a leak in our basement and also did a check for further leaks after our pipes thawed we got lucky and didn't have any pipes burst when they thawed. He took time to answer my questions about ways to prevent the issue and addressed all the concerns I had. Thank you very much for the piece of mind.

I do NOT recommend! Their lack of communication and failure to respond to multiple messages while we sit here on day 3 without heat is ridiculous.
It started well enough. When we phoned about our heat being out on Monday 11/17, they were nice and responsive. Then it turns out they don’t have the part they need to fix our heater.
The service repair person had us pay a 50% deposit and told us that the part would be in the next morning. We would get a call and it would be installed first thing. Not ideal, but without another choice, we paid the money, bundled up for a cold night and waited for morning.

Morning came…and went. Nothing. No phone calls. No updates. Nothing. We phoned to get an update. We were transferred to leave a message. Hours more go by. Still no updates, no response and most importantly, NO HEAT! So we attempt to contact them through their online chat hoping for better results and some sort of update. Eventually I am told someone will call me back with information through the online chat. It was now the afternoon of Tuesday 11/18. Still no updates, no heat and they have my 50% deposit so I’m stuck dealing with them rather than getting a more capable and responsive company to fix my heater.
Later that day, we finally get a reply from someone. They tell us that they don’t have the part and say it will be in tomorrow morning. I feel like I heard this before. Oh right, because I did, yesterday!
I ask what does “morning” mean. As now I’m looking at another cold night and rearranging my schedule another day and waiting around for the repair person. She tells me they open at 8am. The repair person will get the part first thing and give us a call on their way to install. It will be “first thing in the morning”. Well here it is, after 9am. Still no updates and still no heat!

Please do yourself a favor and stay away from Harris. I am sure there are many other reputable HVAC repair companies out there. I do not want you to suffer with cold and lack of responsiveness like I have!

Tyleek was absolutely amazing, friendly, knowledgeable and helpful. He thoroughly explained the issues we were having, what steps needed to be done to fix it and also any alternative to save money since it was an expensive fix. 100% would recommend.

Chris Moles performed an extensive electrical inspection & evaluation of my entire house from meter to outlets. Although no major problems were found, I appreciate that he was able to offer his suggestions in order to make my home safer and bring my property into compliance with code. I will certainly ask for him when I am ready to move on these upgrades.

Thank you so much for your service Harris PHA&E in fixing my patio lights. The Electrician Mr Chris Barrile was extremely professional. He explained everything and was able to complete the work within the time frame. I would definitely recommend this company to my Family and Friends.