P&M Lawn and Landscaping

Thank you for your response. However, there are several inaccuracies in your statement that need to be addressed for the sake of clarity and honesty.
First, I was not “in the area with my dog” I was in my own yard, on my own property, behind my fence. The landscaper was in the common area, and there was approximately 10–15 feet of distance between us. We were not in close proximity to any operating equipment. This was not a situation involving standard safety precautions related to a lawn mower. The behavior I experienced involved the landscaper deliberately yelling toward me despite that distance. This behavior was explained to the police.
Second, the individual who authored your response was not present during the incident. I was. To characterize the behavior as non-threatening is inaccurate. The landscaper’s conduct included aggressive, harassing, and verbally inappropriate behavior that persisted for several minutes. My decision to disengage and go inside was intentional and based on that experience.
Third, your statement that a different crew member was reassigned is incorrect. It was the same worker who returned to my property the following week. I contacted you to make you aware of this because I believed it to be an error or lapse in communication, especially given that you acknowledged during our phone conversation that the police had instructed that this individual should not be near my property. During that same conversation, you also acknowledged that you made a mistake with the mapping and inadvertently reassigned the same worker back to my home.
Given that acknowledgment, it is misleading to now suggest that a different employee was involved or that this was a separate complaint. It was not. It was the same individual, and the purpose of my follow-up call was to address what I initially believed to be an oversight. I also want to be clear: I do not need your permission or validation to identify and report threatening behavior. Being on the receiving end of one of your employee’s actions, I do not make that claim lightly. My concern is rooted in my lived experience during that interaction and my right to feel safe on my own property.
Lastly, I would encourage a more accurate and transparent representation of events moving forward. My concern has always been about safety and accountability. I approached this situation calmly and reasonably, and I expected the same in return.
Let’s keep the facts aligned with what actually occurred.

I had a very troubling experience with P&M Lawn and Landscaping, specifically with the owner, Matt. His behavior was extremely rude, dismissive, and, most concerning, victim-blaming.
There was an incident at my home where one of the landscapers behaved in a verbally aggressive and intimidating manner, using what I would describe as vituperative language. This behavior persisted for approximately seven to eight continuous minutes, creating an environment where I felt genuinely unsafe. As a result, I contacted the police. They advised and later confirmed directly to the company that this individual should not return to or work anywhere near my property. Matt himself acknowledged this in a follow-up conversation with me.
However, just one week later, I looked out my window and saw the same landscaper working directly around my fence again.
This situation forced me to remain inside my own home with my pet until he left, just so I could feel safe going into my own yard. That alone was upsetting, but my interaction with Matt afterward made things significantly worse.
When I raised my concerns, Matt was unsympathetic and offered little to no apology for what was a serious lapse in judgment and safety. Instead, his tone was dismissive and accusatory. He explicitly stated that the landscaper likely felt the same way and didn’t want to see me either, which was both confusing and inappropriate. I had not engaged in any confrontation—I simply removed myself from the situation to avoid escalation and ensure my safety. Despite this, he shifted blame onto me for calling the police, even though I did so calmly, after the individual had already left, and solely to document the incident.
His overall demeanor reflected irritation, distaste, and a clear disregard for my safety and well-being. Given the prior instruction from police and his acknowledgment of it, it is deeply concerning that the same individual was sent back to my property. Based on the tone and anger he expressed during our conversation, I cannot help but question whether this was more than just an oversight.
This was not a simple difference of opinion. It was a failure to take a legitimate safety concern seriously, compounded by disrespectful and unprofessional conduct.
I cannot recommend a company that responds to situations like this with such a lack of accountability, empathy, and concern for customer safety.

Your response is full of inaccuracies please see my additional post for my response to your inaccurate account

Hector and Allen did fantastic work weeding invasive aliens out of my native plant gardens.