All reviews for Strobert Tree Services

My initial contact with Jay was what sold me on this company. He was very professional and took his time to go over what my tree needed, how it would get done, when it could get done and the price. He did everything he said he would do as far as emailing me and keeping me informed. The crew was, on time, efficient and very neat. It takes a lot to impress me, as a perfectionist, but Strobert Tree Service did. I have had many companies come give estimates and promises about what they could and would do, and some were no-shows and others increased their prices upon arrival! Great job and kudos to Strobert’s!!!👍🏽👍🏽👍🏽

We had to change our plans at the last minute, but Strobert helped us move the service date without any problems. That alone is enough to write a review. The guys were very nice on the day of the job. They told me what they were going to do and checked everything again before they started cutting. They were professionals, but they were also friendly and easy to talk to. It was clear that they knew what they were doing. I will definitely use them again.

When I needed to have a tree removed quickly, Strobert was the best option for me. A tree had fallen across my driveway overnight and I needed it removed fast. Strobert was available to send someone to remove the tree the very next day and they were able to complete the job before lunchtime. They were quick, reliable and communicated well with me throughout the process. I would definitely use Strobert again if I needed any further tree services.

Each person I interacted with (start-to-finish) was helpful, responsive and professional. Options were presented to me clearly and I never felt pressured or rushed. Pricing was competitive relative to other bids I received. Dead tree removal and trimming of multiple trees were performed by the team. Work was completed in a timely fashion and the clean-up was superb. Communication during the entire process was superior. Would highly recommend this company to anyone seeking a knowledgeable arborist.

Matt and his crew were on time as scheduled. They were efficient and listened to my input. As an owner, I find it important when having work done on my property, to be able to share my desired results. They were careful with our other plantings and fencing. Fantastic clean up. I have and will recommend Strobert to friends and family. These days, everything seems pricey but, if the work performed is up to spec, it's worth it. Great job. Very pleased.

I made an appointment for the Stroebert Arborist to come to my home and was given a 12 Noon - 2 pm appt. for 7/17/25 (today). I called them at 1:45 pm.
I was told the Arborist got an emergency tree fall call… and it may be an hour later. I said fine. I get a call 10 minutes later and Stroebert Tree Services tells me the Arborist says traffic is bad and he can’t make it today.

I have a few questions:

1. When you have a 12-2 pm appt and you’re at an emergency call that puts you far behind- shouldn’t the Arborist have the professional courtesy and consideration to call me vs me having to call 15 minutes before his arrival deadline?
2. Don’t call back with a new “EXCUSE” about bad traffic when if that was the ”TRUTH” you would have told me that during my first phone call.

ADVICE- Learn how to treat “potential customers” with common courtesy and respect - their time is also valuable.

I was referred to Stroebert Tree Services by my next door neighbor. I will tell them about my experience and how I was treated… and that I would never use Stroebert.

The receptionist who answered the phone was wonderful and extremely polite. She was just the messenger in this event.

My neighbor hired Strobert to remove overgrown brush and a wooden swingset from his yard. When I arrived home I saw the discarded swing set in my front yard, not theirs.  I called Strobert to find out when the material would be removed and explained that it was discarded in my yard instead of the neighbor where the work was being performed.  I was told that it would be either that afternoon or tomorrow morning. I did not want the trash sitting on our lawn for a long period of time because I knew it would kill the grass, so we moved the material to my neighbors lawn a few feet away. My neighbor’s daughter helped me move it.

As we were moving the material, I could see that some of the posts had been pushed into the ground causing ruts and holes that were at least 8" deep.  It appeared that they were embedded by equipment running over it.  There were tire marks running across the entire front of my lawn and into the neighbors yard.

I called the office again and told them about the damage that was caused and was told they were on the phone with my neighbor discussing the issue. My neighbor’s daughter came over after the phone call and told me that someone was coming from Elkton to get the waste that afternoon.  When they arrived, I told them what had happened, as explained above.  They seemed to be in agreement with me as to what had happened and seemed upset with the person who had performed the work.  It appears that topsoil and some sort of seed pellets were laid by the crew who picked up the trash.

The lawn can be repaired.  What doesn't make sense is that their employees could have easily accessed the neighbor’s yard from their driveway and just as easily piled the waste in their yard as we did.  Instead, they made the choice to unnecessarily use our yard with total disregard for any damages it would cause. We are out all of the time and effort expended to correct this problem and will need to invest more time in repairing the lawn.

When I emailed all of this info plus info to Strobert, I was told that there would be a meeting with the owner and the crew and the would get back to me within two days. A week later, we have not heard anything from them.

I did not have any services done at my home, but I would like to share my review of one of the driver’s. On my commute home, one of the Strubert trucks was pulling a trailer loaded with a chipper. The truck decided to cut me off and nearly side swiped my car with the trailer, forcing me out of my lane and almost into the center cement median. The truck continued to merge, ignoring my horn beeps. I was shaking and in disbelief. I reached out to the company directly, with a response that they were currently unavailable. Please ensure proper safety training and certification for your drivers who are hauling trailers. Someone is going to get hurt or killed.