HVAC reviews in Boca Raton, Florida

We received a flyer from Comfort Masters HVAC Repair and decided to give them a try for our yearly heater maintenance. Choosing them was definitely the right move! Erik, the technician, was professional, arrived right on schedule, and answered all our questions with patience. During the maintenance check, we learned that our 18-year-old heater had an issue with the heat exchanger. We went ahead and asked them to replace the old unit. Collin and Bernard handled the installation, and they were just as professional and helpful as Erik. They also quickly noticed that our gas line wasn't grounded, which no one had pointed out in all these years. They arranged for an electrician to fix it right away. The team replaced the heater and installed all new piping. They also discovered our air filter wasn't working properly and showed us a thick layer of debris that had built up inside the heater. Throughout the whole process, they kept us informed and made sure we understood everything. Afterward, they called to explain more hidden issues they found with the old heater. We really appreciated the outstanding service and attention to detail from everyone involved!

Our AC stopped working yesterday during a hot 90-degree day, and we had already lost our cooling system earlier in the week. I called the company and the receptionist was friendly and helpful, quickly setting up a same-day appointment for us. Jamie was the technician who came to our home. After checking our HVAC system, Jamie found that the fan motor, which both the air conditioner and heater use, had burned out and needed a replacement. Instead of making us wait for another appointment, Jamie called another technician to see if they had the right 3/4 hp motor, and they were able to bring it over right away. Jamie installed the new part and made sure everything was running smoothly before leaving. He was on time, knowledgeable, and explained everything clearly. I’m very happy with the fast and professional service we received. Highly recommend!

Excellent service provided. My heater stopped working during the coldest days in Boca Raton. I put in a service request early in the morning and got a call back quickly to set up my appointment. What I really appreciated was being able to see when the technician was on the way and which technician would be arriving. Collin came to fix my heater and did an amazing job. He explained what was wrong, showed me what needed to be repaired, and kept me updated the whole time. The receptionist was also very helpful and professional. I will definitely call them again if I need heater repair.

I recently needed service on my 20-year-old air conditioning unit in Boca Raton because it was making a loud grinding noise when starting up and then shutting off. I called Comfort Masters HVAC Repair, and Erik came out the same day. He was very polite and clearly explained that the noise was coming from the compressor, likely due to the piston wearing out inside. Using a thermometer tool, he showed me that the compressor was overheating, which was causing the AC to shut down. He let me know that replacing the compressor would be a complicated and expensive process since my unit used the old R22 refrigerant, which is outdated. To get it working again, they would have to flush out the old refrigerant and switch everything over to the newer 410a type after changing the part. Erik gave me a quote for the repair and also checked my air ducts, mentioning they were in great shape. The diagnostic fee was $89, which I thought was reasonable since they came out so quickly. A few days later, I called back with more questions about the repair, and Bernard explained how upgrading to a new AC unit would save me money on energy bills and give me better performance, especially with the hot Florida weather. After looking into it myself and confirming what he told me, I decided to go ahead with the new installation. The team arrived just two days later and replaced my air conditioner in one day, taking the old unit with them. The whole process was smooth and fast, which was great because I needed my AC back up and running right away. I’m very happy with the service and would definitely call them again when it’s time to upgrade anything else with my home’s cooling system.

After my usual technician came by for a service visit at my office in Boca Raton, I was told that one of the rooftop furnace units had a small hole in the condenser coil, causing it to leak refrigerant. Since the coil was thought to be made of aluminum, I was told it couldn't be fixed and that I'd need a new coil or possibly an entire new unit. Both options sounded extremely expensive, and since the lease makes me responsible for the furnace repairs, I was worried about the cost. I decided to look online and saw that some people had successfully repaired holes in aluminum coils. I reached out to a few different companies, but most said they couldn't help with this kind of repair. Comfort Masters HVAC Repair was different. Bernard came out to inspect the unit and quickly realized that the coil was actually copper tubing wrapped in thin aluminum, not solid aluminum as everyone else thought. Bernard carefully removed the aluminum and repaired the coil, getting the furnace back up and running smoothly. I really appreciated the honest and skilled service. Instead of pushing for an expensive replacement, Bernard found a smart solution that saved me a lot of money and trouble. Because of this great experience, I’ll be using this company for all my furnace maintenance and repair needs in the future.

The crew that handled my new AC installation was incredibly professional, friendly, and knowledgeable. In all my years as a homeowner, I haven’t had repair technicians this impressive. I got a quote that was more affordable for a top-quality air conditioning unit than what I was offered elsewhere for a basic model, so I ended up saving money and getting a better system. The team arrived exactly on time and worked efficiently, making several trips up and down a drop-down attic ladder to remove the old unit and put in the new one. Living in Florida, having a reliable AC is essential, and these technicians made the whole process smooth and stress-free. Five stars don’t seem enough—they truly went above and beyond. I highly recommend Comfort Masters HVAC Repair for anyone needing AC repair or installation!

erik and his team replaced my old gas furnace with a new one that i picked out. they made sure all the parts and connections were up to code, and now the whole system looks and runs really well. from my first phone call to their visits to my home in boca raton, everyone was super responsive and professional, which made the whole process easy and stress free. about a week after the installation, the furnace stopped working. they sent a technician right away, even though it was late on a friday afternoon. it turned out one part wasn't working, but erik and someone from the office worked together to find the right replacement part as fast as possible. in about 90 minutes, everything was fixed and the furnace was running again. i've been using the new furnace for a while now, and it's working perfectly!

My furnace stopped working late in the afternoon right before a holiday, and I was worried I wouldn’t get any help for a while. I called for service, and to my surprise, the dispatcher answered right away and let me know they’d do their best to send someone out as soon as possible. Early the next morning, they called me back and sent Bernard over by midday, even though it was a holiday. Bernard was very professional and friendly. He quickly figured out what was wrong with my furnace and repaired it on the spot. He also took the time to explain how my furnace and air conditioning system work, and gave me useful advice about upgrading to a more efficient filter. I was really impressed by the fast and caring service. I decided to sign up for their service club, and I’ll be getting a new filter installed soon. I highly recommend their prompt and professional furnace repair service, especially in the Florida heat!

As long as I live in Boca Raton, this will be the first company I call whenever I have HVAC issues. Both my air conditioner and furnace stopped working recently, and each time, I called for help and a technician was at my home in less than two hours. The technicians were friendly and took the time to clearly explain what was wrong with my HVAC system and what my options were. When I decided to replace both my furnace and AC unit, they quickly sent a sales representative named Jamie to my house. Jamie was very knowledgeable and walked me through all the different system options and features available. When my AC went out, Jamie even brought over a complimentary portable AC unit to help keep my bedroom cool until the new system could be installed, which was a huge relief in the Florida heat. Financing was quick, easy, and offered a variety of choices to fit my needs. The installation was done promptly, and the technicians were professional and careful, leaving my home just as clean as it was before they arrived. Having a major system like an AC or furnace break down can be very stressful, especially for a new homeowner like me, but this company made the whole process smooth and worry-free. I felt comfortable and confident that I was getting top-quality service and equipment!

Jamie, Erik, Bernard, and Tasha were all very professional and easy to communicate with. We got several clear and detailed estimates for our heater repair, which Bernard prepared and sent to us by email. This made it simple to review our options and accept the one we wanted online. Tasha helped us schedule the repair and kept us updated with quick emails and texts. She also shared information about their service plans, but there was no pressure to sign up. Jamie and Erik showed up on time and finished the entire heater installation in just one day. They took time to explain everything that was done and answered all our questions. They also made sure to protect our floors with drop cloths and shoe covers, and cleaned up thoroughly after the job. I highly recommend this company for anyone in Boca Raton needing heater repair or installation.

I had a great experience with Comfort Masters HVAC Repair. When I called the office, the staff was friendly and professional, which made me feel comfortable right away. The technician, Collin, arrived quickly and explained everything clearly. He checked out my AC unit and showed me exactly what was wrong within about 15 minutes. The quote was fair, and since Florida gets so hot, I needed cool air fast. They sent out a team the same day, and the repair was finished in just a few hours. Everyone worked efficiently and made the whole process simple and stress-free. If you need air conditioning repair or service, I highly recommend reaching out to them.

When my heat pump suddenly stopped cooling my home during a hot spell, I reached out for help. Bernard was the only technician who responded quickly and offered to come by the very next morning to check out the problem. After setting up the appointment, I turned off the system for the night and my family and I slept with the windows open, letting the cooler air in. The next morning, before the heat started up, I closed the windows and turned the heat pump back on—and to my relief, it started cooling again! I called Bernard to let him know the AC seemed to be working, but he insisted on coming over anyway to inspect everything, just to be sure. Bernard arrived right on time and did a full check of my HVAC system. He confirmed that everything was running smoothly. I asked about a full maintenance service, but since this was a last-minute visit, he explained he could only do a quick check and would schedule a technician for more detailed service if needed. Even though he drove quite a distance to help, he didn’t charge me anything for the visit. Now, this company is definitely my top choice for HVAC services. The quick response, attention to detail, and honest service really impressed me.

When it was time to use the furnace, our old unit finally stopped working after many years. We reached out for help, and the team responded quickly with a clear estimate. Within just a few days, Erik came out and installed a brand new furnace for us. The technician was friendly, explained everything in simple terms, and made sure we understood the new system. The price was fair and the quality of work was excellent, going above what we expected. I highly recommend their furnace repair and installation services if you need help with your heating and cooling system.

we used comfort masters hvac repair for the second time, this time for heater repair and maintenance. we signed up for their maintenance plan last season. collin called to schedule our appointment and also reminded us about the date and time. we got a text before the technician arrived. erik showed up right on time, was very professional and friendly, and really knew what he was doing. he carefully checked our heater, the condenser coil, and the thermostat. he even found a big mouse nest in our condenser. mice had chewed through several wires, but erik fixed all the damaged wiring and took the time to explain how to keep this from happening again. without his help, our unit might have had major problems. definitely worth having comfort masters hvac repair do our system maintenance, especially with a newer unit in such a hot state.

when my ac suddenly quit working in the middle of a hot florida day, i knew it was time for a replacement. i called comfort masters hvac repair and asked jamie for an estimate. jamie was really honest and explained that my old unit was much too big for my house, which probably made it less efficient. he went over all my options and helped me pick the best ac system for my needs. as soon as we made a decision, jamie started removing the old unit, and bernard came by to help with installing the new one. they finished everything really quickly, kept the area clean, and made sure my family would stay comfortable. i highly recommend them for any ac repair or installation. great job!

I reached out to this company twice for quotes on heater repair and air conditioning work, and both times, I had a lot of questions. Erik was always patient, professional, and never made me feel like I was being a bother. He took the time to explain everything clearly so I could understand all my options before making a decision. He was always on time for our appointments and followed up after each visit to see if I had any more questions. This company really stands out for their excellent customer service and personal attention, and they truly make customers feel valued. Even though I didn't end up using their services, I definitely recommend them to anyone looking for an honest and reliable heater repair company. Companies like this are hard to find, and they really put their customers first.

just had my new split-system heat pump installed by comfort masters hvac repair. i picked them because of all the great 5 star reviews i saw, and they really lived up to the hype. jamie handled the installation with help from collin, and right from the first phone call, i could tell jamie knew his stuff. both were friendly, professional, and made sure the job was done perfectly. they explained everything about my new hvac system and answered all my questions. you can tell they really care about their customers and want to make sure your cooling and heating needs are taken care of, which is super important here in florida. i’m definitely sticking with them for any future ac or heat pump needs. highly recommend!

i've been using their heater repair and maintenance program for many years here in boca raton. they always schedule regular check-ups for my heating system to make sure everything runs smoothly, even with our warm florida weather. their receptionist reached out to set up my routine heater inspection and service. on the day of the appointment, they gave me a call in the morning to let me know that the technician, bernard, was on the way. bernard showed up right on time and got started right away on my heater. he was very professional, knew what he was doing, and took the time to carefully check and maintain my system. i'm very satisfied with their service and would highly recommend them to anyone in need of heater repair or maintenance.

We have been relying on this company for furnace repair and maintenance for a while, and we’re always impressed with the level of service and professionalism. Jamie comes out to check our furnace and AC units, making sure everything is tested, cleaned, and running smoothly so we’re comfortable all year round in the Florida heat. Jamie is thorough and explains if there are any possible concerns, giving us helpful tips about what to look out for. We definitely recommend this team if you need furnace repair, new installations, or just a regular tune-up for your heating and cooling systems.

Our experience with hvac technicians has usually just been okay, but working with erik was absolutely outstanding. Our air conditioner stopped working right in the middle of the hot florida summer, which made things really tough for my family. erik showed up quickly, even at night, and was so friendly, professional, and knowledgeable. He took extra time to clearly explain the repair and replacement process, every part that might need attention, and what the charges could be. He also gave us great advice on how to take care of our ac unit, maintenance tips, and ways to save money and avoid future stress. Even though it was late, erik answered every question patiently, making sure we understood everything. He set clear expectations and gave us honest, realistic estimates, so we never felt misled. Just like he said, he returned the next day to work on our system and even cleaned out the whole unit for free. erik is a fantastic, dedicated, and hardworking hvac pro. We couldn't have asked for better service.

the team at Comfort Masters HVAC Repair did a fantastic job with our heater repair. from the start, their customer service, quick response, and professionalism stood out. we needed warranty work on one of our heat pumps, which ended up needing a full replacement. they took care of everything, from working with the warranty company, to ordering the right equipment, and installing it at our home. it took just under two weeks from beginning to end, which was impressive considering all the steps involved. even when the new heat pump was missing some important mounting parts, bernard went out of his way to pick up what was needed, just to make sure the installation was done right. they made several long trips to our place but never complained and always kept us updated. they answered all my questions and made sure i felt comfortable with the whole process. before calling them, another local company tried to charge us a huge fee for a test we didn’t even need, and delayed things for weeks. but with Comfort Masters HVAC Repair, bernard listened carefully to what we were experiencing, figured out the problem in about half an hour, and got us taken care of fast. if you need heater repair or any hvac work, i highly recommend giving them a call. you'll get honest, friendly service and quality work every time.