Roto-Rooter Plumbing & Water Cleanup

I was so happy with the work that Jesse did re piping my yard. He worked all day without a break, and got rid of my leak. Yeah! He deserves a raise for the job he did... and I would recommend Roto Rooter to anyone!

I am writing regarding service I received from Roto-Rooter Plumbing & Drain Service at my location in Whiskey Creek in Ft. Myers.
Last evening (4/11/2013) totally unexpectedly sewage began backing up into a shower located in my villa. Immediately I tried to clear the problem by plunging the toilet all to know avail. Immediately I called Roto-Rooter for assistance. The dispatcher Two gentlemen, Chris and Matt (technician Number 116 arrived shortly and began work. The area I live in is over 30 years old and cleanouts are no longer visible as grass had taken over the pipes into the ground. First the tried the stack on the roof, then, they removed a toilet and again tried to clear the problem this way. Finally, they returned outside to try to find a cleanout. Somehow, they located a cleanout an quickly cleared the pipe. However, they were not finished. Next, they inserted a camera into the pipe and pin pointed not 1 but 2 existing problems in the sewer connection to the house. Additionally, they located a second cleanout and assisted in marking the location of that as well as a major problem with the connection. They spent time showing me the situation so that I could take further remedial action.
Still not complete, they returned to replace the toilet as well as cleaning up the mess that had been left from the backup.
To say I was impressed would be an understatement. The quality rating of Excellent simply does not define the service that I received from them last night. I have become a true believer and can only say they are the best. Polite, professional, and capable. This is one of those diamond in the rough organization. Bravo to Matt and Chris and the Roto-Rooter Plumbing and Drain service In Cape Coral. Thank you so much.

I've always thought of Roto-Rooter right up there with dentists and root canals, but this was a whole different experience! Downspout off our roof was completely clogged with dirt & roots and we had no idea where the French drain pipe actually ended. Jesse from RR came immediately, snaked in, found the pipe going UNDER the driveway to the property-line hedge! Who knew? So he cleaned it out, installed a neat and nearly invisible lawn box to protect the drain in the future and cleaned everything up very nicely.
Drainage has plagued us since we bought this house in Bonita Springs, FL two years ago. Great job, problem solved!