Stanley Steemer

I cannot recommend Stanley Steemer enough! After renting out my house for two years, I needed a thorough deep cleaning of my floors. Otis and Don from Stanley Steemer came in and worked their magic—the results were incredible. They steam-cleaned my floors so thoroughly that they now look brand new again.

The dynamic duo were professional, efficient, and meticulous, leaving everything spotless. Their attention to detail and level of care really stood out. I’m beyond impressed with their service and will absolutely be using them again in the future. If you’re looking for top-notch cleaning services, Stanley Steemer is the way to go!

Anthony and Wesley were great representatives of Stanley Steemer. In addition to a reasonable price, the customer service was friendly, the work was thorough, and overall an enjoyable experience. We highly recommend using Stanley Steemer.

On October 26, 2024, I contracted Stanley Steemer to clean the floor tiles of my house in part because the company had been in business for many years.
When the technicians reported to my home and started the job, the lead technician almost immediately asked me if I wanted to contract for additional services to include a sealer for the tiles, and painting of the grout. I explained to him that I wanted to see the finished work prior to contracting for additional services at additional fees.
The work completed was totally unacceptable. The grout looked almost the same as to how it looked before the cleaning.
When I initially contacted Stanley Steemer, the representative told me that the technicians would also clean the baseboards. This turned out to be inaccurate. The technicians informed me that the baseboards would warp if they attempted to clean them.
I made a complaint to Stanley Steemer and on 10/30/2024, I was contacted by Supervisor Hakeem Lavan. He stated that the Stanley Steemer policy was to have a separate crew conduct another service. I’m not sure why a different crew would need to complete another cleaning, if it should have been done correctly the first time. When I asked Mr. Lavan if the technicians received a commission for selling additional services such as a sealer for the tile, or for painting the grout, he stated that they did not receive a commission. I asked to have another Supervisor contact me. As of the date of this posting, I have not been contacted by another Manager from Stanley Steemer.