All reviews for Vortex Air Conditioning

I would strongly recomend it excellent service very efficient one of kind

Technician was on time, very professional, finished work time promised, answered all my concerns.

Great service; they quickly came to the job. Very professional

Great service, on time..easy to communicate with . Outstanding
technician and staff.

They were here on time Oscar the service person was polite and did the job problem solved 👍🏼

They are fantastic to work with. They are responsive and do high quality work. We have had them back several times and also use their maintenance service. We highly recommend them!

A tech named Oscar was very friendly and knowledgeable. He spent time explaining what happened and the work he did. Also, all of our questions were answered. Excellent customer service.

I’m very pleased with the results of the work that was done regarding the ac unit, the prompt response from the company and also Oscar the technician was very professional and explained to me what was the problem with the ac unit and what needs to be done. I'm very satisfied with the company and their excellent service. ML

Oscar was fantastic - thorough, quick and kind - I hope I don't need him again, but if so, I would not hesitate to call Vortex.

The installation of our new air conditioner at my house ran smoothly, functionally, and properly. Everything was done and time, everything was done very efficiently and done to our standards.

I was very pleased with Vortex and specifically Oscar as the technician who worked diligently for hours to repair a broken pipe which was causing our Freon to leak. I will definitely use this company again.

Super service, Oscar was great, on time, and professional. I had a freon leak which he fixed promptly while giving me tips on how to properly maintain my HVAC.

Very professional and punctual. The technicians were very friendly and told me everything that was wrong in detail. Would love to continue doing business with vortex the next time I have any air conditioning issues. Keep up the good work.

Vortex Air Conditioning did an amazing job! Mario Montes came in and took care of my A/C unit like the professional he is. From assessment, to performance, to delivery, he got it cover. On time, respectful and reliable. Thank you Mario and Vortex, you are on my favorite list.

Called them and they came out quickly and knew exactly what to do in order to fix my issue. Mario was my tech, super smart, friendly, polite and courteous. I would highly recommend them!

I really recommend this company, customer service is great, they took the time to answer all my and they were fast to fix my air conditioner problem. They also have good prices. So if you need to buy a new unit or just fix you AC , contact Vortex you will be cool and happy customer. 😊🙏👍

They are very client oriented and responsive to all calls. They did not watch the clock and stayed until the issue was resolved. Three months ago I had a big problem with my AC and two companies came by and misdiagnosed it. I called Vortex and a guy named Mario came by, explained the problem to me and after 3 hour the problem was solved. He was very meticulous. Highly recommend them to anyone.

This is a RARE find in Florida. Believe me, I could not recommend this company more! I've send it to all my friends already who are like me: know nothing about home systems repairs! This company was assigned by my insurance after 4 different technicians had come to try and figure out the problem with my broken AC. 2 weeks without AC, I had lost hope that the Insurance would be able to send a good technician who would do a good job. I though I was going to have to pay out of pocket to get descent service. Technician came sharp on time, very respectful, he knew what he was doing, was negligent in really doing a through inspection on the system (something I had complained to the insurance before ,these technicians just wanted to charge for the visit, so no one really spent the time in inspecting it well). He found the problem (a leak on the refrigerant, just outside the outdoor equipment) in his first visit (other technicians had come 2 and 3 times and did all sort of tests and could not find where it was). The customer service was also really good: the lady is respectful and tries to work with you on your problem and urgencies (to my surprise, these companies tend to be specially awful when it comes to customer service) They worked with me to schedule the repair as fast as they could, once the insurance approved, knowing I was desperate after 2 weeks without AC.

GREAT SERVICE! From the first time I called, the nice lady that answered my call was able to get a technician to come out that same day. The technician (I think his name is Oscar) was on time, and I was actually late coming back home due to traffic, and he patiently waited for me for almost an hour!! He was courteous during the entire service and was able to quickly figure out the issue and fix it all in less than 45 minutes. Today, I called the office for a receipt and description of the issue, and again the lady who answered the phone (I think her name was Karina, according to email) was very helpful and was able to get me everything I needed! Will definitely call them in future with any AC needs

I called Vortex when my AC needed to be replaced a few years ago and they have been my go-to service ever since. They respond in record time, are very reasonably priced and most importantly, very trustworthy. In these times that it is hard to know who to trust, it is very satisfying to know there are honest companies like Vortex. Give them a try, you will not regret it.

I had a new split system installation 11/14/2020. And I was very impressed with the company. Both Hector and Oscar were extremely professional and courteous. Oscar performed the installation and he cleaned up in the areas worked in. Prices are reasonable and service is top notch. The system, now 12 days later, has been working great and I am excited to see my next FPL bill. I would highly recommend VORTEX to others.