All reviews for Trinity

Service was okay - communication very poor

Had hired them to do an initial "freshen up" of yard and landscaping for our home we were putting on market plus continued lawn cuts biweekly throughout the selling process

Initial scope of work happened as planned on the first day of schedule

After the first day of higher cost work was completed, it went down hill from there.

They did not comply with the biweekly schedule and was poor with communication throughout the process.

In the end, I received a refund for one cut since it was on the wrong schedule, and it was not a good cut, but came to agreement to not continue with their services moving forward.

Owner is rude workers are careless damage corners of the house, sprinklers are snapped off from being run over. They worked Tuesday night and then not thirty minutes after the lawn was cut three heads were snapped off.

Called to set up a one time appointment because my lawn mower motor went out. Woman who answered the phone stated, "We do not have time for that, it's our busy season. Have a nice day." And hung up on me. I didn't even get the chance to ask about setting up a contract. Poor customer service . Very disappointed.

Completely destroyed my backyard and all I get is a, we are sorry. That was with pictures being sent to them showing the 4 inch deep markings in the lawn from their equipment! Not the first issue either. Sent something less than 1 month ago to them about the destruction of our front yard and got a, we will be more careful. Needless to say, service has been cancelled and I will make sure I let everyone know to NEVER use this company!

I have to give 1 star because cant give them 0 star. Their mowers cut my TV cable line and btoke main water line this morning on 06/14/2019. They didnt had courtesy to tell us and just shut down main water line. We have been without water for whole day and when Pinellas County Utilities guys showed up they showed us what these mowing company guys did. They are completely unprofessional when I called them and right away denied to take responsibility of the damages they did. They guy on the phone name was David and Angela both were rude. I cancelled my monthly service right away. I am going to send my repair bills to them and probably file small debt claim in court as well. DO NOT USE THEM THEY ARE JUST CROOK AND THUGS..

Communication is very poor. Totally missed mowing last week and no reason. After 2 weeks of not mowing they came today and broke a sprinkler that is beyond our repair and never answered when we called about it. My husband has had to put a large marker in our backyard as they always are hitting this one. Have seen workers fighting when here as well. So disappointing. Feel like our stuff is not respected. Not first time any of the above has occurred.

If I could give negative stars I would. This is a terrible company. The people are reckless causing damage to the property multiple times and always refuse to take responsibility for the issues they cause. Use at your own risk. Our recent damage is now going to cost thousands of dollars.

Keep looking…Do not hire this company.
They have repeatedly damaged my mailbox by placing equipment against it. Sent them pictures of their equipment on it and they refuse to pay to have it replaced. Damaged sprinklers and won’t repair them. They repeatedly miss cutting sections of the lawn and trimming the grass under trees. They do not consistently edge the lawn either. Very poor quality and service for the price they expect you to pay. I cancelled services to end at the end of the month (2weeks left) but since you have to prepay the month they have your money. They didn’t show up to cut my lawn this week even though I am prepaid. So unprofessional. If you are reading reviews to get an accurate understanding of what you are paying for, here you go!