Home Services reviews in Estero, Florida

Very thorough and hard working . Friendly and polite when you ask question's.

Amazing company. My husband and I had been thinking about a cleaning service for some time, as I have Bipolar disorder and am a new mama- add running a small business to this & life becomes hectic. This company literally turned my home around. It felt like I had my home back the second I walked in. They also are very caring and thoughtful in the way they put items back. I honestly cannot thank them enough.

Highly recommend. I'll be telling everyone about them.
xx🫶

Very professional. Very thorough. We are very happy with the service they provided cleaning our entire home. They pay attention to details! I like everything about Vanderbilt Maids. Their website with their client dashboard makes everything very simple. I appreciate the text messages confirming scheduling and arrival time of the cleaning team. Great system!

Amazing services and even comes with them making animals out of the blankets and towels! ❤️

The cleaning team did a great job especially cleaning the drive in the shower

A first class Job

Our experience with Vanderbilt Maids was outstanding! The customer service team made everything so easy, and Nohelia and Ari did an amazing job on our home—it’s spotless! They paid attention to every detail, and we couldn’t be happier. Highly recommend and will definitely use them again!

The house looked great! Communication was effective and they worked in a timely manner. She asked me what specific areas I wanted extra focus on and they made sure to take care of it. Thank you!

The housekeepers were punctual, professional, followed instructions and did a great job. I was very happy with the results.

I have been using Vanderbilt Maids for over 6 months and I am really happy with the service and standard of cleanliness. The girls arrive timely, always smiling and helpful. Any problems are dealt with quickly and effeciently.
The company is well organised, and send reminders etc I would recommend this service. Any problems are dealt with quickly and effeciently.Great value for money!

A great company! Fair priced and beyond excellent work! They wiped down walls after construction work and used eco friendly cleaners.

They 2 young ladies were very thorough, my stove & refrigerator look almost new. I will definitely recommend Vanderbilt Maids & use you again!

Today was the second time Vanderbilt Maids cleaned my house. I’ve had many cleaning services in the past and Vanderbilt Maids is far superior to all of them!
My house is immaculate! They are very thorough!

I have used cleaning services in the past and nothing compares to Vanderbilt Maids! They were on time, nice, professional, and had an incredible attention to detail. The pictures speak for themselves!

Vanderbilt Maids started out great but since has gone down. The time before last they didn't wash the floors so I had to and this past time there's dust all over my shutters. Not good. The cost is very high for a less than good job.

Amazing move in clean on a new build. Ladies were incredible, kind, and diligent.

Also incredible customer service for the women who answered the phone and booked our service. She explained the different types of cleanings so we made sure to select the right one.

UPDATE: for some reason my first review does not show up on this companies Google Listing so I am trying to post this again…

Original Post: I am extremely upset with my experience with Vanderbilt Maids. I originally booked them for a Move-In Deep Clean as I was moving into my new home and needed it deep cleaned from the previous occupant. I had signed up for a monthly service with the company and received a discount on the deep clean as a result. I was very excited for this as the reviews of this company were exceptional. However, they did the deep clean of the house and upon arriving at my home to check on the job done after the deep clean, the floors were filthy. I then personally vacuumed the whole house to see how much dirt/dust I would pick up and my vacuum picked up a significant amount of dirt/dust indicating that the floors were not cleaned well at all. After walking around barefoot from vacuuming the floors for about 25 minutes my feet were completely black. It was clear that they did not clean the floors…. I called them to explain this and they apologized and said it was probably “because the grout was really dirty” and that they would send the crew back to touch up the floors. I did appreciate that, however, that was not a favor to me. That is something they absolutely should do considering they obviously didn’t clean the floors well. I then decided to cancel my monthly cleaning service with them since the job done was extremely subpar. I was then charged $165 for canceling. I contacted them and explained that the reason I canceled was because the job the crew did was horrible and completely unacceptable. She then explained that I was charged because I “took advantage” of the Deep Clean discount they gave me for signing up for frequency cleans. She refunded me half ($88) and said she was going to put the request in to the “back office” for them to decide if I would be refunded the other half. The back office came back and said they would NOT be refunding me the 2nd half because “the crew came back and touched up the floors free of charge”. ARE YOU KIDDING ME? Yeah! They absolutely should be coming back to CLEAN the floors not “touch up” the floors when the floors were not properly cleaned to begin with!! I will NOT be recommending this company to any of my friends in the Naples area and actually will be steering them far away from this company. I am extremely frustrated. This is completely unacceptable behavior and terrible customer service!

I may self used to clean house, I may sure my clients are satisfied.
So far that is the second company that I tried, and for my family to tell me that they did a good job then In satisfied because they know how picky I am with my cleaning.
Vanderbilt Maid were very organized and they well managed the time to give you a pleasant atmosphere.
I would definitely recommend them, they did a great job.
Thanks Vanderbilt Maids.

Tammy, the owner of Vanderbilt Maids, is a true professional and takes care of her customers. She communicates and asks questions about the things I would like done each time before coming, and then calls if there are any questions during the cleaning when I’m not home. The cleaners are thorough and excellent, but it’s the finishing details that make the difference. Pillows and throws are beautifully placed. Tissue paper and paper towels are turned into works of art. My house looks wonderful when they leave; all is dust gone while floors and bathrooms shine! You won’t be disappointed!

This is our second time using Vanderbilt Maids. I could ditto everything I wrote the first time as we are once again thrilled at the beautiful job Tammy and her crew did.

We were away for the day, and they came and once again made our home sparkle ✨! When we arrived home, we could smell the freshness and noticed immediately how lovely everything looked. They pay great attention to detail - all the bathrooms and the kitchen look brand new. Our floors look so like they were just installed and our tables with glass tops look as though they just came from a showroom. And it isn’t easy to clean the glass tops!

My only unfulfilled wish is that they were also in Pennsylvania so they could clean our home there, too.

Thank you, Tammy, for making our home so clean and beautiful. ❤️👍🏻

As a local Real Estate Broker in Naples/SWFL, my vendor referrals are a direct reflection of my own business. I have referred Vanderbilt Maids to multiple clients for move-in and pre-listing deep cleans, and the feedback is consistently excellent. They are punctual, thorough, and handle high-end properties with the necessary care. In this market, finding reliable vendors is critical—Vanderbilt Maids delivers the level of professionalism I require for my clients. Highly recommended.

** Everything Sparkles! ** We are so pleased with the cleaning service we received from Vanderbilt Maids last week. From our initial consultation with the owner, Tammy, to the dedicated & hardworking team of three young ladies who dusted, mopped, polished & cleaned, we couldn’t be happier. They were courteous and careful of our furniture, art & appliances and honored our special requests. They will be our go-to company for our regular cleaning. Excellent to work with. Terrific results.