Plumbing reviews in Fernandina Beach, Florida

Had a water pipe burst late at night, and they were able to get a technician out within 45 minutes. Jose was friendly, gave me an accurate estimate of the time it would take to get repairs done, and I had water back up and running quickly. Will definitely be using them for future plumbing needs!

I am so grateful for Roto-Rooter’s emergency services. I made a service call at 10pm. Samuel, the plumber was at my door within an hour. My shower handle had came off. Turned out the moen cartridge broke. Samuel wasn’t able to fix the problem right away due to not having the right part on hand. He reassured me that he will be back the next day to fix the problem. He was very prompt and an excellent problem solver. I’m so grateful for his service.

Service was great, personnel was courteous and friendly. However, I think the price for the service to clear a line was a bit exorbitant. $400 for less than an hour for a simple clog is way too much. Will use local people next time.

We called another plumming company who told us our problem was the garbage disposal, charged us 504.00. Two days later same problem, called Roto, they sent technician(Jerry)to come out and it turned out that it was only a hose. I never needed a new disposal. Only charged us 99.00. There are still honest companies out there. I would highly recommend this company and will use them in the future.

I called to set up an appointment. Jerry was here working the problem in 2 hours. Another crew came out and ran a camera down the pipes to make sure all was right. Thanks RR!

Our tech was the greatest. On time, knowledgeable, and very good at his job. Thank you so much.

Rich was very informative ,very knowledgeable ,very professional and he was competitive with pricing .He knew what he was doing he explained things to me as he was going along also let me know what I could expect in the future based on what caused the problem He was an excellent plumber with very good people skills ,
Thank you Rich for a job excellently done

Samuel went above and beyond to take care of what started as a clogged drain. He was professional and extremely kind. I appreciate his dedication to taking care of my issues.

Arrived at the expected time. Samuel was very courteous and extremely thorough. Very pleased and would call again.

Jose was great to work with! Thanks for coming so quickly and fixing the problem

Excellent service and a job well done! He came out on a moment’s notice when our main water pipe was spewing water. He stayed until almost midnight to finish the job so we could have water in the morning. Thank you again!!

Jose #2036 was amazing! He came quickly and assessed everything super quickly. Lots of laughs passed around and he was amazing company as well!

Jose, thank you for your kindness, your knowledge, and your work ethic.

We will be using you and your services again!

Our technician Samuel was extremely friendly and cordial to talk to. No non-sense and comprehended our problem and got it handled quickly. All the years of living here never had a major drain backup until today so called in the big guns. Very friendly guy and excellent service! Would recommend.

Same day service and took care of my clogged kitchen sink. Jose was amazing! Thanks so much!

Samuel arrived on time and kept his smile while he was working. He went above and beyond to restore our service. I am glad that he responded to my emergency in a minute. Definitely worth the call and I won’t hesitate to ask their service again

Jose was very professional and polite! He was able to unclog my sink and cleaned up too! He was awesome 👏

He was super helpful, very attentive, and patient with our issues. He was a great worker, and I’m very happy about the results that he provided to us. Thank you so much (full name) for the services you provided to us.

The best service I have had! Very accommodating and tried to keep me calm through a crisis. I appreciate everything he did for us. Thank you jose!!!

Did not unclog the sewer line. Said it was probably a crushed pipe, or might be on the city side. Got another plumber out the issue was in my side before it connected to the city line and another plumber fixed the issue and it was on my side close to the city line and was just a clog. however, when the snake was in the line, it was right at the clog but did not unclog the pipe but did puncture through the PVC pipe.

Charged $620 for kitchen sink unclogging
Technician cleared drain and added 2 inches of pcv One hour of labor. Phone call to office
To inquire about overcharge was met with very cold shoulder ( suck on this attitude)
Customer Beware!,

Jared was awesome coming out and checking our plumbing issue. Didn’t have to pay anything either due to it resulting in more of a consultation to get techs out to resolve the issue. Great customer service & very informational!