All reviews for Johnson Environmental Services

Johnson gave me a quote $15,500 plus for replacement of 1500 gal. tank and old tank r.i. p. I had it done by some one else for $3,500 did a great job.

Called on Friday am. Was told the person was on other line and would call back. I called 2 hours later and was told she was out. I asked why I was not told this first time I called. Was then told she does not work on Friday and I would get a call back Monday. I got a call back on Wednesday. Ended using another company for the work.

There is no customer service, phone etiquette, or interest in earning business. It is too bad that they manage to pay their bills and stay in business despite that. It is a good thing that capitalism provides other options and companies that we can choose with better customer service. If you want to do business with the equivalent of a Turkish prison warden, please call Johnson, and select option 2 for "customer service".

Called to inquire about service. Had to call twice because the first time I didn’t get a call back.

When I finally got a call, the lady in the phone was completely unprofessional. First she told me that I made a mistake when I bough the house, my realtor was not doing their job. I mentioned I had gotten an estimate regarding what I needed for 3500 and she said that was going to be a “cheapie cheapie” job.

I asked her what the success rate for the Terralift was, she said this is sewage we don’t have success rates.
She continued to demean me for about 5 minutes and not one ounce of information. I finally got upset and told her what the point was if this call if I am
Not going to get any info and I’m just going to get told how much I have screwed up.

She got mad and screamed at and then hung u,, I really hope she owns this place , cause if she doesn’t then management needs to screen these calls. If she is management, then the leadership at this place is in trouble.