Reviews of local pros in Hialeah, Florida

4.7 based on 3954 reviews Back to the listing
    3

    They are ok , sales person could not match price that my neighbor had cheaper with them few month earlier when she bought the same AC .that I bought . Installation crew was nice and professional but no follow up after work was done to see if the AC was working fine

    1

    Stay away. Installed new unit and vents. Sold me Amana on warranty. After 2 years unit was not working. Called them told them I thought it was the capacitor. They said it was $450 and not covered under warranty. Called another company and they changed it for $130. They didn’t even care to come see what it was. Worst customer service. Un profesional.

    3

    Not sure how I feel yet. Customer service was GREAT, I had an extremely quick response and appointment. My unit was installed the very next morning. What I don't fully understand is the "offers". I replaced my old unit with an Amana (4ton, paid up front, no financing). I received a $500 rebate (not $1000 as stated on the site). I also DID NOT receive a "free NEST thermostat" (as stated on the site). What was explained to me when I called back was; I can have EITHER the free thermostat OR the rebate !! huh ?? hmmm ! I'll certainly need clarification on that.

    5

    I had a very professional and pleasant experience with Quamec and their service technician Yusser Morales. I was without a/c for 5 days with many electricians not being able to correctly install my new Next Thermostat. Yusser was able to fix everything and install my new thermostat in under an hour. On a Saturday Morning no less. I would definitely recommend this company if all of the technicians have the same capabilities as Yusser.

    5

    Ask for Javier P. and Adalberto G. I've never left a review for AC repair in Miami before. But I have to for these guys. My condo AC unit went kaput and they spent several hours diligently finding the problem on the same day.

    Other AC repair companies have always spent the bare minimum in time in trying to solve the problem and often have had to come back the next day or next week. Not these guys! I can't recommend these two guys enough. Very kind and polite too!

    5

    Techs were very professional and very efficient, and arrived at the exact time they said they would, Explained the whole process and repair. The office was also quick to schedule my appointment and follow up with my phone call. Definitely recommend Quamec.

    5

    Everything is explained clearly up front; no guessing game. We had our entire a/c system replaced, and their technicians Alexy and Jose were unreal. Extremely courteous, and in spite of the extreme heat in the home during the installation, they continually tried to make us feel comfortable and kept us appraised of everything during the installation. Everything is working to perfection. I highly recommend them. Gary E. Cardenas

    5

    Called Quamec to get maintenance for my A/C unit. The girl in the office was very nice and friendly. Scheduled my maintenance and had a technician come out as scheduled. The technician (Sebastian) was very professional and worked diligently. I would definitely recommend Quamec to my friends and family. Great Experience!!

    5

    Frank was knowledgeable and friendly. He and his helper found that a wire from the thermostat, through the attic, to the compressor needed replacing and did it! I recommend Frank and Quamec.

    5

    This is my second time using Quamec, this company is great, prices are competitive and the service is great, special shout for an awesome team Michelle, Christian, Marcell and Javier. The best feature is the response time during and after work is done which shows their commitment to ensure work is done right and the customer is satisfied, Michelle is super professional and AWESOME answering all my dumb question and making sure to get the technitians as soon as posible and getting all the puzzle pieces in place😊, Javier the engineer explained all the details and made sure everything was done right, the technitians were on time, the technitian Christian is very knowlegable and always focus in what he is doing, Marcell is very helpful and communicative, these two guys didnt stop until the job was done right, a very special thanks and my respect to you two. All in all I do recommend this company you wont be dissapointed👍.

    5

    Just had our unit serviced by Osvaldo Duarte who was professional and prompt. Our unit is now back up and running. We have used Quamec for the past 5 years now and they are the only company our family will be calling. Great company to work with. Thank you!

    5

    Excellent work done in a timely fashion. The office was very responsive to scheduling, questions and concerns. Nice cleanup after completion. Highly recommend!

    4

    Your techs were straight-forward and polite. But I'm perplexed regarding the $135 charge vs. an estimate for replacing our unit on the west of the house. I understood when I set the appointment that if I were to buy certain parts, etc., the $135 would be dropped. I have yet to hear of an estimate.

    5

    DONT WASTE TIME CALLING AROUND AND CALL THEM FIRST...
    Excellent service. I called QUAMEC late afternoon thinking that I was gonna get the AC repaired the next day or so like with previous experience with other companies, but to my surprise they told me they were dispatching a technician within the hour. Within minutes they call me back to tell me the technician Yusser Morales will be arriving to my house at 5 pm. Yusser was on time and in less than 30 min he assessed the problem. He had to replace several parts including the fan motor and other electrical parts that were rusty. The quote was reasonable enough that I didnt bother to shop for price. He stayed working on it till 8 pm to ensure my family could sleep cool thru the night.
    I will highly recommend QUAMEC and Yusser to all my friends and family, and to anyone looking to service their AC unit.
    I hardly post reviews but having dealt with many other AC service companies I had to do it cause QUAMEC blew my expectations.

    2

    When I bought the new air conditioner unit I was told that they would provide 2 years of warranty for repairs. I was within the 2 years and called the company and got no answer. I left a message and asked them to please call me and they never did. The unit has been repaired but not by them. I would never buy from them again.

    5

    Salesman Very professional, called and texted every step of the estimates. Quoted 3 different brands and knowledgeable on each of them. Installation was straightforward. Installers wore mask thru out, very respectful, cleaned up completely. Just a great stress free process.

    5

    A Quamec sales rep came to my home to give me a free estimate, they provided me with different options, and help me choose the best unit for my house. The technicians were very knowledgeable and did a great job.
    Will highly recommend them.

    5

    very friendly and professional, they took their time to install me a new ac unit and the final product was perfect,, highly recommended,

    4

    I have a maintenance contract with this company. I was impressed that I emailed them on Sunday evening and got a call on Monday morning to schedule the service. We set it up for the next day . If the system could be fixed without needing to order any parts, it would then be flushed out. The repairman called out to me after being here for about 45 minutes. I asked him if he had figured out what was wrong with the system. He said yes I'll be back soon but I have to leave. I repeated my question and he said yes it is working now but I have to go now but I will come back. He raced out leaving me wondering wondering whether he was going for a part or just taking a lunch break before coming back to flush down the unit. After 2 hours I called the company to ask what was going on. The accommodating receptionist said she would get in touch with the technician and call me back which she did. She said that the tech had changed a faulty fuse and was not coming back. When he told me he would he had to check to see if he needed to charge me but since I have a 10-year prepaid contract he did not have to charge and so he was not planning on returning. I asked about the fact that he did not flush out my system which was to be done annually and was supposed to have been done that day. Due to the virus I had been delaying having the maintenance work done and I was at least 6 months past due I knew. She said he did not say it needed to be done. I insisted and we now have it scheduled. There is no excuse for the workman's lack of communication with me and him not doing the complete job. He did not attempt to communicate with me and I do speak Spanish but he did not even try to talk to me except to stress he would return. I had pets locked up during his visit which I had told him and they remained so for hours afterwards which was unnecessary. I had prepaid for a maintenance service which he had not planned on providing.

    I first gave two stars because of above. I insisted that someone come again to flush the system, annual maintenance. Oswaldo was sent and was wonderful. He did lots and showed me a photo of a huge amount of garbage that he had flushed out of my system. I called company and asked that he be sent next year. I asked that the guy from last week never be sent to my house.

    5

    Very happy with my experience. Called to get a quote for a new AC system at 10:30am. At noon they were at my house starting the installation. The cost was significantly less than other quotes i recieved. They were quick, professional and affordable

    5

    I recently had an air conditioner installed and I cannot be any happier with the service and results of this company! The first visit I received for the estimate and financing was from Juan Villa, he was very professional and kind. I am also very pleased with Javier Perez and Jorge who installed the actual air conditioner, they were very careful and professional at all times. I highly recommend this company to everyone, extremely pleased with the service provided! Muchas gracias !!