AC Police, LLC.

I have recommended AC Police many times and I will continue to! They are friendly, very responsive, quick, efficient, fair, and reliable! There are not enough positive adjectives to describe them! I have used them for close to ten years now, and regret nothing! Thank you to Shawn, Roberto, and Jay for your services, and you have a loyal customer here! And they love First Responders, which means the world! They know how to run a business WITH expert customer service!!

2 techs came, 2 days after my original call. My AC was blowing cold but after awhile, it would freeze over. This place was recommended by a Veteran friend. Techs evaluated the AC handler and advised it would need to be moved to have easier access to clean coils. The Unit is 5 years old and summer months are just too hot for it to handle sometimes. The techs said it needed more coolant and if i wanted the coils cleaned, id have to setup another appointment. Within 24hrs the house stopped cooling completely. I had another company come out who told me the Excess refrigerant led to it completely shutting down and to contact the original company. I did and i was met with ZERO help. I texted and called the office number just to be hung up on and then a few hours later i got 10 calls from 2 different random numbers that i didnt answer and it was supposedly the office. So now im out even more money having to hire another company as an emergency visit. After speaking with the owner Shawn, i realized i was speaking with an ego, not a person. He told me, "Oh Well, you signed when you paid, we told you your coils were bent". LMAO they clearly wanted me to purchase a new system. The coils were warped a bit but there was zero interference with air flow. So a new company came out and ACTUALLY fixed my air conditioning instead of trying to make a buck because they were already there. Now im disputing the charges from AC police and im met with even more ego. As a daughter to a Veteran, a man that served as a Marine and fought in Viet Nam, the owner of this company is anything but a decent human. Now im going to go to small claims court because my $388.13 is needed to feed my daughter. I appreciate your service Shawn. I will make sure that i repost my reviews every time you take them down.

There is no need to try and over explain your wrong doing. It seems pretty common in the lower start reviews that you guys will find a way to make money when there is nothing to be done I will continue to repost my review everywhere until I'm refunded cuz I never should have been charged.

Semper Fi

I have used AC Police both at home and at my business and they always do a great job. Knowing I can rely on them for all AC issues gives me the peace of mind they are not just going to tell me of the most expensive option, but the most efficient and effective.
The entire team is pleasant, and do a great job whether it’s in office or the service techs that come out. Happy to refer anyone to AC police for their AC related needs.