HVAC reviews in Hollywood, Florida

My interactions with this particular company have left me deeply dissatisfied with their level of professionalism and reliability. Regrettably, the owner, ely, made promises regarding a job that he ultimately proved incapable of fulfilling, causing me to question his trustworthiness and competence.

Encountering such a situation, where the service provided falls significantly short of reasonable expectations, is truly disappointing. The company's conduct in this instance has failed to meet the standards one would expect from a reputable establishment. Ely inability to deliver on his commitments further undermines his credibility as a business owner.

Trustworthiness plays a pivotal role in any business relationship. It instills confidence and reliability, ensuring that promises made are upheld. However, my experience with this company has been the complete opposite. Their unprofessionalism, unreliability, and lack of trustworthiness have become apparent.

It is vital to address the concerning issues surrounding the company's professionalism and reliability, as such shortcomings can greatly impact customer satisfaction and erode trust. Constructive feedback serves as an impetus for improvement, prompting the company to reevaluate its practices and strive for better service delivery.

In addition to the aforementioned concerns, it is disheartening to note that the company failed to honor a package deal for new units, despite ely personally communicating the agreement. While written documentation provides stronger clarity and accountability, it should not undermine the importance of maintaining transparency and integrity in business dealings. When an owner directly communicates a package deal, it is reasonable to expect it to be honored, regardless of its written status.

This discrepancy raises serious doubts about the company's commitment to fulfilling its promises and ensuring customer satisfaction. The failure to recognize and honor verbal agreements can severely undermine trust and confidence in the company's services, further exacerbating the already disappointing experience.

To cultivate positive customer relationships and establish a reputation for professionalism, it is crucial for companies to honor their commitments, irrespective of whether they are documented in writing or conveyed verbally. Consistency in fulfilling promises is integral to building trust and credibility within the business landscape.

In conclusion, it is regrettable to observe that the company failed to honor the package deal for new units, despite Jon ely himself verbally confirming the agreement. The absence of written documentation should not diminish the importance of upholding promises and maintaining transparency. Consistency in honoring commitments is paramount to cultivating trust and fostering positive customer experiences.

These guys do a fantastic job I have been using them for quite some time now ....

They installed two units in my home the upstairs and the downstairs and the quality has been outstanding their always on time and they’re always responsive.

We are very pleased with the quality and workmanship......

If there is ever an issue these guys pick up your phone call and come to your house and rectify the issue...

In the past we had some issues that no one could figure out we called these guys in right away they knew what to do.

Definitely recommend this company!!

I had an AC replacement completed as my unit was over 10 years old and was not cooling my house. After providing some measurements, and details on the system size, Eli from the company called in advance to confirm the best time to complete the installation and made time to complete this on a Sunday!! He was very accommodating, neat, quick and hauled away the old system.

I don't live in the states, i have properties there and manage that on a remote control is hard. I can't say how much times i was ripped off from different contractors and handyman that came to fix stuff and over charged me and make a bigger problem then what the actual problem is. In one of my properties i have an ac that's about 12 years old. My tenant emailed me that the ac stop working I sent a company that I was using at that time and they told me that i need to change my AC unit "the unit is dead" they said. I was skeptical about it. I asked a friend if he knows an ac company and he recommended Monroe Service. A guy named Eli arrived and after 2 min he called me and told me " All done sir the unit is running you good to go!" I was like "WHAT!!!" "what was the problem?" He told me your fuse burnt. Someone wanted to bill me a 5K new ac for a $1.5 fuse 😡😡.

While another AC repairman suggested we replace our AC unit, which is only 8 years old and still under warranty, Monroe Service, made a few repairs and adjustments, and placed a safety switch, to prevent same leakage issues. He assured us we are good to go for a while, still under warranty for parts that may go wrong and he saved us a lot of money!!! Professional, competent and knowledgeable, and most of all HONEST. Great service! Thank you !!!

When our AC kicked the bucket suddenly, I contacted my home warranty folks, and they sent me local 'big' guys to fix it. Their guy came and gave me a runaround and threw some terms at me, thinking that I would just pay hundreds of dollars with no questions asked. Due to these games, we were without AC for over a week, and my family was seriously suffering from 90 degrees of heat in our house. I was desperate when I contacted Monroe AC Services! To my shock, someone answered the phone immediately and promised to come to assess the issue the same day. I was somewhat doubtful, so I kept texting, asking for ETA, and got an appropriate response each time even though I was borderline annoying. All my doubts were dispersed when the boss showed up at the end of working hours and fixed the problem in less than 30 minutes. Not only was he knowledgeable, explained the problem to me, and had a part we needed like a true professional, but he waited until he made sure everything was running as it should. The cost was significantly less than the first AC guy (cannot call him a professional), with a clear invoice documenting parts and labor. I will never look for another AC company. Monroe AC Services saved the day, and I will be a loyal customer as long as we need AC services! Zhana

An extremely dependable, honest, and professional Company.
I have contacted them and spoke to Ilai and from the beginning to the end, it was a wonderful experience. They did an installation of a new 4 tons AC unit, replacing a 10+ years unit in our house. They are not just the best service, but prices are very reasonable and competitive. No surprises at the end of the bill. I have switched to this Company because they understand customer service, responsibility, and integrity in every sense.

This AC Repair company responds! Within moments of my call on a Sunday, Eli was at my home running a diagnostic and immediately helping to get our AC back online. There were no delays and no gimmicks. He was honest, considerate, hard working, and understanding. This AC Repair company ensures what needs to be done, is and what isn't necessary, isn't. That goes a long way during these times. I have had experience over the years with many AC Repair companies and Eli and his team are the best! Thanks again, Eli.

Working with Eli has been a pleasure. He has helped me through the process of installing a new vent system for my new salon and has gone above and beyond from the beginning. Highly professional and helpful, definitely recommend.

They installed my 2 AC around 6 years ago and they Always answer the calls if something is wrong and are very quick to do a service if needed

Mike is wonderful to work with! Great company! Always does a wonderful job!

It sounds all good and everything however when I go to get cash to my cash app from this site it always says not enough credits or coupons or not the right level never lets me pull out cash from playing

Fast and great service
Reliable

Amplus is the best ac company in South Florida. On time, efficient, truthful and knowledgeable! Highly recommend them!!

Very honest, prompt, and reasonably priced AC service. We have used this company for years and are very happy with their work.

Great installation and problem free. Great pricing! Mike is a good person to deal with!

Mike Perez is a wonderful technician, friendly and knowledgeable. I trust him.

Superb service. Made arrangements to come out next morning and get the big install done. Professional installers. Would recommend to anybody.

Amplud Air is super responsive and very cooperative and will go out of their way to meet your needs highly highly highly recommend

We have been using this company since the last ac unit installed in 2016. They are honest and skillful. They respond promptly to any questions and concerns.

Highly recommend Amplus A/C. Very professional and quick follow up. Will definitely use this company for any a/c needs. Nothing less than a 5 star, which is rare these days.