Reviews of local pros in Hollywood, Florida

Sean is very knowledgeable about the equipment he services has a great personality is very efficient with the service he provides

Oh what a crazy 24hrs !!!! A big thank you to the team of Air Pros who literally cooled down a heated situation. The service was professional from the min the rep answered the phone and continued with Nerly the tech who came to the house and his supervisor Kenny. Service was prompt he showed up approx 45mins or less after my call. The price was ok I'm not an expert in that field but I do know dealing with trade workers you gotta look out for shady tactics. I felt the service, communication and price was fair and straightforward with Air Pros. No beating around the bush and I like that. I highly recommend Air Pros for all your AC needs.

Timely attentive and respectful. Thank you to Jaeshawn for accurate updates on technicians arrival systems fixed and family is happy !

Darion was a great technisian he explained evrything reallh well and performed a great maintanance for my AC system great asset for the company

As Universal Air & Heat, performed an HVAC changeout in August 2022 which damaged the drainage pipe (via jetting) and left some of the work incomplete. After Air Pros purchased Universal, partially completed the concrete pad extension with the AC unit in place. Air Pros also installed a previously-used, oversized circuit breaker in an electrical panel to the point the cover is bent and wiring terminals are exposed.

Just like reviewers on other Air Pros' addresses have noted, they applied for but never paid for or closed out the permit. Nor did they apply for an additional electrical permit or make other changes that the city’s chief mechanical inspector wanted.

Both Air Pros and their permitting subcontractor repeatedly claimed they will call/email back but rarely did so. They may let BBB complaints go to “Answered” simply by delaying.

Another HVAC contractor looked at the work and determined that the pad and electrical work were off-spec and questionable. They claimed the work was bad enough that they need the city to tell them how much of the shared condo pad and electrical panel have to be replaced.

I expect to spend thousands of dollars fixing and finishing Air Pros' work on top of the thousands of dollars they were already paid.

Please do yourself a BIG favor DO NOT USE THIS COMPANY they are dishonest they will push into purchasing expensive, unnecessary new units
After just 1 year and 3 months my outside unit stop working and they try to use same tactics and wanted to sell me a new unit. they misdiagnosed the problem send another tech replaced basically all parts ( Motor capacitor braker, etc.) just to find out that the real problem was a broken line and the AC was with 0 gas. They still charge me labor 800. even thought the system is under warranty.
It took a million calls and six months for the permit to be issued, to say the minimum they are the worst company I have done business with.
Please find another company do not fall with these unprofessional people

I have called Air Pros / Jack Rabbit AC professionals out a couple of times over the last few years to jump start my old AC. I have to say that the times they have been out for repair's they did an excellent job, very efficient, on time, and concerned about cleaning up. This last visit, Walter came out and cleaned the compressor. Walter went above and beyond and took extra hours to make sure the compressor was clean and the system filled with Freon. My old AC is as good as new and really cold. I really appreciate the time and effort from both Walter and Air Pros took to insure my family’s comfort over this very hot summer.

Thanks Again
Steve

Another great experience with Air Pros today. Our tech; Jiming, identified a fault with our a/c's capacitor during our bi-annual inspection as part of our home's maintenance plan and we were able to take action before a costlier issue arose.

First I wanna say thank you guys for an outstanding quick restoration on my unit but I’d like to personally thank and rate Sean Montoya on his hospitality and service the kid was great and humorous 10/10 experience

Just want to say Sean and Wayne came by did the maintenance on my unit they were very kind very respectful very prompt they did an excellent job inform me about different things on my unit and we're very knowledgeable about what they were doing I want to score them the highest you can score anybody and thank you so very much for continuing a very good a relationship with me have a great day

Luis was very helpful and was able to help diagnose the issue I was having in my home with my clogged air vents and ducts!

Huge thanks to Javi and Miguel for replacing our AC unit so quickly and efficiently! They were professional, fast, and clearly knew what they were doing. Their prompt work saved us from having to live in a furnace. We couldn’t be more grateful. If you need good work done fast...I recommend you give them a call.

Eric was polite, and he focused on task. He made sure that I understood what was involved in an air conditioner maintenance check up. He answered all of my question and made sure that I understood the answer. Thanks for the great check up.

If it was 10 Stars I would have definitely put 10 Shawn is very professional and sufficient it was a pleasure doing business with him.I’m going to recommend him to everyone.

Branth from Air Pros was absolutely fantastic! He came to fix my AC unit at the last minute and truly saved the day. From start to finish, his professionalism, expertise, and kindness were evident in everything he did.

Branth is incredibly knowledgeable about his craft and was attentive to every detail of the process. He took the time to communicate clearly, ensuring I understood every step he was taking. His straightforward approach, combined with his polite and respectful demeanor, made the entire experience stress-free and enjoyable.

What stood out the most was how genuinely he interacted with me. It’s rare to find someone who embodies such professionalism while still being personable and approachable. [Name] didn’t just solve the problem; he went above and beyond to make sure everything was done to the highest standard.

Thank you, Air Pros, and especially Branth , for your exceptional service. You have gained a loyal customer for life!

Sincerely ZAR SAAD

I am very thankful they sent BRANTH, he was very kind and extremely professional. He went out of his way to help more than he should thank you!! I will always use your company because of the kind of people you have working for you.

Pico was absolutely wonderful! He was friendly, polite, and very professional from start to finish. He took the time to thoroughly explain everything about my AC system and gave me great tips for keeping it clean and running efficiently. I really appreciated how respectful and knowledgeable he was throughout the entire service. It’s rare to find someone who combines excellent customer service with true expertise, but Pico definitely does. I highly recommend him to anyone needing HVAC service

I had an excellent experience with my AC technician, Sean. From start to finish, he was professional, knowledgeable, and extremely thorough. Sean took the time to explain what the issue was, what caused it, and how he was going to fix it. He worked efficiently, kept the area clean, and made sure everything was running perfectly before he left.

It’s rare to find someone so dedicated to their craft, and Sean truly went above and beyond. My home is cooling better than ever, and I’m genuinely grateful for his outstanding service. I highly recommend Sean to anyone needing AC service—you’ll be in great hands!

Albert from Airpros was terrific from start to finish, rarely do you find someone aside from an owner who is dedicated to their job & takes the time to explain the how & whys of everything. From start to finish he explained the need for routine maintenance from outside to inside (it’s easy to forget the machine outside does 1/2 the work “out of site out of mind”), and the need to routinely change your filters monthly & not skip either. He explained everything top to bottom, outside unit, inside unit, ac ducts… along with photos that he took along the way 👍👍 to the service and 👍👍 to the explanations! Much thanks!

Sean Montoya was amazing!!! Incredible customer service. He communicated from start to finish and got the job done timely and professionally. Thank you so much! Request (Sean)Air pros if you want it done correctly and fairly. No hassle and no trouble.

Excellent job! Very professional and thorough.
Arrived at the house on time and did a check up around all the house vents.
I was happy to know they provided many additional services like a/c unit checks and duct tubing replacements and repairs.
Matt got into the attic to check for duct leaks and James started working on the house.
Fantastic team!