Plumbing reviews in Holmes Beach, Florida
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Very good service and care for mankind and animals alike! Richard was at my home diagnosing a plumbing problem when a recent rescue of mine fell into the pool. Richard saw this happen and because she's an English bulldog she cant swim very well and sank straight to the bottom. Richard instinctively pulled her out of the pool!
Hats off to this Amazing human being!! All of their Technicians are dog-friendly and anyone of them would do this for a customer if the need arises! They do great plumbing work also! I would HIGHLY RECOMMEND LAPENSEE PLUMBING, POOLS AND AIR to anyone I know!! -
Pool service is great with LaPensee, especially George who is very easy going, fixes the problems, and is excellent to work with.
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Thankyou for your prompt service to replace garbage disposal. Greatly appreciated!
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We recently purchased a condo in Sarasota which needed plumbing repairs. We called LaPensee Plumbing from a referral from our realtor. They were very prompt and polite in getting a repair technician out to our condo. Great customer service. Pete the plumber came out and installed a new kitchen faucet, two new shower heads, and repaired one of our toilets. Pete did an excellent job and everything looks great! I highly recommend LaPensee Plumbing, Pool & Air for all of your home service repairs.
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We have used LaPensee many times in the past and have been happy. However, it seems now that they have new technicians that don't want to work and their customer service has went downhill. We hired them to do a backflow test as we have for the last 3 years and they tried to charge us to do nothing because they said this attached photo isn't enough clearance to do the backflow test. Upon calling, they then said that they would need to charge us again to come back out and actually do it and we're rude/adamant that the clearance was still inadequate unless the entire bush (gated community HOA bush I cannot remove) was removed. Would not recommend at all.
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Very pleased with the professionalism of the office staff and plumber Rich. Same day service to locate a leak and troubleshoot a unique problem. From scheduling to arrival, diagnosis and repair it was a very good experience. Highly recommend LaPensee for your plumbing needs.
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The crew at LaPensee came promptly and efficiently and very neatly removed and installed a new tub. Plus the other plumbing needs associated with the project. Special thanks to Tommy Petley who went above and beyond and stayed until the job was completely finished. Then he even returned in the morning on his own accord to update a previous procedure. He was great as were the others. Thanks so much.
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This company used to be one of my favorites to use on the island. Lately with so many rental home and mass expansion in employees the personal service is gone. They sent a tech over to my home that miss diagnosed the problem and did not fix anything. I have video of the tech hanging out at my beach house to add up hrs and get the bill up. Lapensee fired the employee but never credited me for the bill I paid through managing company. Been using them for years but wont any longer on any of my homes in Anna Maria
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After having another company come out (that had installed our unit) to give a quote for repairs we thought it best to get a second opinion and so glad we called LaPensee Air. Todd showed up right on time and told us that our warranty was still in place and didn't need the thousands of dollars worth of repair that we were told. So refreshing to have an honest technician looking out for our best interest. We highly recommend LaPensee!
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We needed a new water controller for our outdoor shower. I asked for a new system but Scott informed me that replacement was a huge job and he could much more easily and quickly repair the existing one. He did, and it works perfectly. Scott, thanks for your honest, customer-oriented assistance. I was extremely impressed with the entire interaction. LaPensee is our go-to plumbing company..
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George came out and serviced my pool. He was very kind and extremely knowledgeable. Help us so much.
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I called LaPensee Plumbing about a new water heater. They quoted me an excellent price on the phone. They were able to install it the same day. Rich, the technician, could not have been nicer and more professional. I was totally satisfied with there prompt, courteous service. Rare these days... I would highly recommend this fine company!
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I have used LaPensee for HVAC, Plumbing and Pool repairs, I also use them for weekly pool service and AC maintenance, I am very satisfied with their service.
I scheduled a service call to have the three exterior spigots on my house replaced. The service tech, Jimmy called me when he arrived and thoughtfully recommended a plan to complete the job. I arrived home later that day to find properly installed spigots, the stucco repaired around the new fixtures and the surrounding areas clean, I could not be happier with the job and can tell that Jimmy takes pride in his work.
I would recommend LaPensee to anyone needing their services.
Sincerely,
Jeff Durning -
We had such a nice experience with LaPensee. From the initial scheduling call to the punctuality in getting a quote, to the full re-replumb of our house - they exceeded expectations at all levels. I have to give special praise to Peter, who was so kind, knowledgeable, and professional throughout the process. He has excellent customer relation skills and was incredibly respectful of our time, home, and family.
Would 100% use again and recommend. -
Simply put, they have "gotten too big for their britches" and have no time for working people. We used them for many years when we lived on Anna Maria, but when high prices & insane traffic forced us off the island, we bought a pool home in Bradenton. We called several times to make an appt for service for our pool & to bid on whole house replumb, but they were always too busy to maintain a customer. If you're wealthy, you stand a chance. Do not recommend them.
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I would recommend this service & specifically George if you’re looking for really professional and quality service- and care. He was very thorough and explained everything and has always done a great job.
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Thanks LaPensee for responding so fast and helping out after our pool was fixed from a bad leak. The pool was in desperate need of a good cleaning!!!!
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We had a free standing tub that had leaks in the braided supply lines under the tub. We paid a plumber 6 months earlier to repair the leaking tub and were told the leak was in the handheld sprayer, and they would not stand behind their work and refused to come back over. LaPensee was wonderful to work with. Roland was very professional and systematically addressed the problem and did what was needed to repair the problem. He ended up having to call another plumber named Dale to help pull up the tub. They checked every connection and did a fabulous job. Both were very pleasant and professional. Thank you LaPensee. I won't hesitate to call if I need other plumbing repairs.
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I only trust my plumbing to LaPensee! They are reliable, honest, and very hard working. They NEVER try to sell you more than you need like other plumbers. They have done multiple jobs in our home and we have been extremely happy with the results and price. Most recently, Billy W moved our kitchen sink plumbing to accommodate new kitchen cabinets. The end result was clean and professional looking. He was knowledgeable, polite, and hard working. They are the best plumbers in town!
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I had a back flow leak and called 3 times and talked to receptionist who referred me to the repair department. I left a message 3 times and never got a call back. I finally gave up and called another company that came out the next day and repaired my water leak at the back flow controls. LaPensee has lost a customer.
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For my business and personal property I use Lapensee all the time. Great picture below of why. My 4 year old son was fascinated with a shower fix at my personal residence. The Lapensee technician was patient with my son and even paused for a picture while he dressed up in his fireman's costume for a photo. The details make a big difference. Thanks Lapensee! Oh yah, of course the shower is fixed!