HVAC reviews in Homestead, Florida

Want to give a special thanks to RAFAEL and DARIO along with the rest of freezing point ac crew. For your hospitality and amazing service that you provide to our community. Freezing Point AC is responsive, assertive, and provides an amazing service at a fair price. Other companies quoted us thousands of dollars more for a 3 ton unit. Thank you Freezing point ac for providing a fair honest price with amazing service. Thank you Rafael and Dario for going over and beyond to ensure my family comfort and safety. I'm very thankful we found this company they truly stick by your side and ensure that your family is left in good standing. The level of hospitality that was displayed is unheard of these days. Freezing point ac is not an ordinary company, they truly are a blessing and service to the community.

I've used this company from time to time for three different properties in the Miami area.

Recently, the A/C was blowing lukewarm air intermittently, so I called them out. They said it was the motor, charging me $400 or so.

A few weeks later, the same issue occurred. They came out again to do work and replaced the Google Nest thermostat with a normal one and this time blamed it on the thermostat and the Nest. I thought this would be free, considering they JUST came out and obviously misdiagnosed the issue. Nevertheless, I was charged another $400.

Two days later, the same issue is occurring. No response. However, no response is probably for the better. A professional company would have reported on the first visit BEFORE DOING ANY WORK that the A/C was on its way out and should be replaced and that any repairs would be temporary fixes, rather than charging me multiple times for faulty guesswork. Buyer beware.

All-

I am writing to express my dissatisfaction with the recent service provided. Despite paying $10,000 for the job, my air conditioning system was left broken. Additionally, I sought a second opinion to compare quotes, and it appears your service was subpar and overpriced.

I expect this issue to be rectified immediately. Please contact me to arrange for the necessary repairs at no additional cost.

I am going to involve the cops for a vandeism as it’s all recorded on the camera and will see you in court.

Sincerely,

STAY AWAY!!!! Rafael, the owner, s either incompetent or a dishonest person. We hired them to tell us why the AC is blowing dust and they came and said we only needed to clean the vents. That didn’t fix the problem. When we called them out again they then said we needed to replace the entire ductwork ($9,000) and they would credit the amount ($800) we paid for the prior cleaning if we hired them to do the job. When asked why we weren’t told the ducts needed to be replaced before the cleaning Rafael started playing with his words and acting dumb. If the owner is incompetent or dishonest then the company is rotten from the top. DON’T TAKE THE CHANCE.

Professional, fair pricing, reliable, and fast. We have used Freezing Point for several years now and they have always been great. The technicians are friendly and personable. Rafael is honest, friendly, communicative and will always do his best to work with you and get a tech to your place as soon as possible. I highly recommend Freezing Point to anyone!!

Freezing point is awesome I have had them for 12 years . They won’t rip you off. Honest work for honest pay. They will answer any questions you have. Always on time. I can’t say more!!!

William Pittack, Pinecrest FL

Best experience I’ve had with an AC company. They were quick to get me scheduled. The technician was on time. Very professional and knowledgeable. They replaced my motor and had my AC back and running in no time. I will definitely be recommending Freezing Point to all my family and friends.

Leo did a GREAT job. Had my Coils cleaned and a new UV light installed. It's running like new and I won't have to worry about the condensation drain clogging up. Thank You!!!

Extremely responsive. Rafael’s guys came by last year to patch up an old system and it was a matter of time before I needed to replace the unit. I called Monday. and it was scheduled right away. The personnel was professional, Thorough very clean and attentive to details. Instruction on how to operate the unit were provided and settings in place. I would recommend them hands down against any competitor. My thanks for great service and turnaround time!! A very professional firm to deal with

Good work by Jorge. Quoted $250 for replacing a capacitor, but instead the owner charged $295 to my card. When I called to let them know about the mistake, the owner denied what had happened. For $45 he lost a customer and his good name.

Great service every time we need them they show up very quick! Excellent customer service and very knowledgeable, professional and thorough. From installing smart thermostats to system cleaning, highly recommend!

Jairo and his assistant were amazing! Super professional, efficient, and clean about their work! Jairo explained everything and was very detailed. Thank you also to the owner who responded right away and had someone in my home within 2 hours to evaluate the issue. A great AC company is much needed in MIAMI! Thanks again!

WARNING ⚠️ THIS COMPANY IS DROPPING OUT OF BUSINESS FOR TAKE ADVANTAGE OF HIGH PRICES.I WAS ONE OF HIS BEST CUSTOMER THAT GAVE HIM A 5*REVIEW ALL THE TIME,GUESS WHAT?THAT WAS A PLAY OF SCAM TO DRAG ME TO UPDATE ALL THE A/C UNIT IN MY PROPERTIES,I SPENT MORE THEN $30,000 INCLUDING COOLING PIPELINE UNDERGROUNG,PROMISING ME THAT I WILL RECEIVE 10YEARS WARRENTY IN PARTS AND LABORS,ALL LIES,ONCE HE CANT SQUEEZE YOU NOMORE THE REAL TRUTH COMES,MY A/C COMPRESSOR SHUT DOWN,APPLYING THE PROMISED WARRENTY IS TELLING ME THE ONLY LABOR AND FREON WILL COME OUT WITH DISCOUNT $1895.00,WITH THIS QUOTE I CAN INSTALL IT NEW AND CHEAPER.I GOT IT FIXED WITH NEW COMPRESSOR FOR $925.00
SORRY RAFAEL,BUT YOU SHOULD HAVE MORE CONSIDERATION TO CUSTOMERS
THIS IS YOUR BUSINESS ENDS

Writing this review for my mom, who is not tech-savvy:

Raphael and his team at freezing point were better to me than the a/c guy who I was using for 20+ years. They took care of my issues right away and worked with me even though I don’t do much online. I appreciate their expertise and Leo the technician was very knowledgeable and polite. Raphael went above and beyond my expectations. I will be using their services in the future. 5 ⭐️’s .

I 100% recommend this team!!! Freezing point and Rafael I have been a go to for us and we have used them for several years. They are 100% honest, 100% responsive anytime we call and if they don’t get back to you right away they will! Actually even on vacation Rafael will answer my husband and help us out even if it’s just to say he will call us later. Freezing point helped us extend the life of the unit that we had as well as install a brand new unit when we were ready. They literally completed the entire process in 24 hours right when we needed it most. This is literally a super well run, efficient company. I highly recommend them not just for residential but also if you need a great air conditioning company to be on call to service vacation rentals and other things like that you can use this company and feel like you were not being ripped off, and you’re getting solid advice from a professional when you are possibly not on site. You can also trust them 100% with full access to your property!!! There are just so many good things that I could continue to write but I think you get the picture!!

Great Service! They were able to come out same evening and assess the problem. I installed my unit in the past 3 years with another company. When the technician told me my motor was the issue, he already had my warranty information and took care of getting it from the manufacturer and fixed within 24 hours. Would definitely use again and recommend to friends and family!

Great service !!!! actually one of the smoothest experiences I had ever had they are really and highly professional company !!!!!

I recently used Freezing Point AC for a repair on my home HVAC system, and I’m thrilled with their service! From start to finish, they were professional, knowledgeable, and prompt—even arriving at 9 a.m. on a Sunday morning. Jorge quickly diagnosed the issue with my air conditioning, took the time to explain the problem in simple terms, and offered an immediate solution while keeping my budget in mind.

I appreciated their transparency—there were no surprise fees, and the final cost was exactly as quoted. What impressed me most was their attention to detail. Not only did they fix the issue, but they also performed a thorough system check to ensure everything was running smoothly.

I highly recommend Freezing Point AC to anyone in need of HVAC repairs. They’re reliable, fair-priced, and truly care about customer satisfaction. I’ll definitely be using them again for any future HVAC needs!

Excellent service! Super professional, quick, and reliable. They explained everything clearly on got the job done right. Highly recommend!

Representative technician Exemplified knowledge and professionalism. Glad We had warranty Or Cost would’ve been a burden. Gracias JF 8-16-25

The guys were professional, friendly and worked quickly to assess the issue with my air conditioner. Once the problem was identified, they provided me pricing and got to work.