Home Services reviews in Jacksonville, Florida

We were very pleased with the job Scott Kauffman did on our palm trees. We have a big Sylvestris palm that had grown to the point we couldn't get up in it to trim the dead fronds and seed pods. We also thought there might be some damage in the crown by what was falling out of the tree. We called Scott on Monday morning, sent him pictures, he gave us an estimate, and he was here Thursday afternoon to do the job. We were extremely happy with the results. We thought his price was reasonable. He and his son cleaned up all the mess and hauled it away. He also treated the palm for disease and insects. We have a couple Roebelenii palms in the back and he checked them for disease and trimmed them up. There are tree trimmers galore in Jax, but we couldn't find one that would work on a palm tree. We will definitely be calling Scott again!

Absolute best experience. Beautiful palms and they helped us load and strap palms down on our tralier.

Big Daddy’s Palms was in my neighborhood a few days ago. He notices parts of a fallen tree in our waterway and asks one of the residents if he’d like the tree pulled out. The neighbors are so thankful!! They pulled the tree completely out and even took a chainsaw to some of it. A truly great company that supports communities!

What a great experience with Bid Daddy Palms. Scott removed two trees this morning and replaced with palms that we selected from photos sent to us. Everything was completed in about 90 minutes and we could not be happier with the results. Totally focused on our satisfaction.

Big Daddy’s Palm Trees is the most experienced and professional provider of comprehensive palm tree services in the greater Jacksonville area, from St. Augustine to Fernandina Beach.

Scott and his expert team are knowledgeable in all palm tree services: sales, installation, removal, pruning and health maintenance.

We appreciate the outstanding added customer value received and highly recommend Scott and Big Daddy’s Palm Trees .

Jeff and Kennard
Fernandina Beach

Wow! I don’t know where to begin. First I’ll start with timelessness of response to my request for a quote. Not only did I get a quote within minutes they came and did the work same day. 😳 I was so impressed by the complete new look of my favorite palm tree. See before and after below. Very professional. Took away all the debris and left my neighbors with yard envy. 😊

I am absolutely thrilled to share my fantastic experience with Big Daddy's Palms. From the moment I reached out, Scott and his son Hunter not only showcased professionalism but also added a personal touch that made the entire process seamless and enjoyable.

Scott's dedication to customer satisfaction was evident in our initial consultation. He took the time to discuss my palm tree cutting needs, ensuring that I felt heard and understood. The pricing was fair, and the transparency in their communication set the tone for a positive experience.

What truly stood out was the genuine friendliness of the entire team. Both Scott and Hunter were approachable, making the entire process feel like collaborating with friends rather than a service provider. Their warmth and enthusiasm for their work created a comfortable atmosphere, making the overall experience memorable.

Scott's extensive knowledge of palm trees was evident throughout the consultation and the job itself. His insights and recommendations showcased a deep understanding of the craft, reinforcing my confidence in their abilities. Hunter, too, played a crucial role in ensuring the work was carried out with precision and care.

The quality of their work exceeded my expectations. The meticulous attention to detail during the cutting and shaping of my two small palm trees and one large palm tree was truly impressive. It's evident that Big Daddy's Palms takes pride in delivering not just a service, but a work of art.

In conclusion, I wholeheartedly recommend Big Daddy's Palms for anyone in need of palm tree cutting services. Scott and Hunter's personalized approach, combined with their expertise, make them a standout choice. It's not just a job for them; it's a passion, and that passion translates into exceptional service. Kudos to Big Daddy's Palms for turning what could be a routine task into an exceptional experience!

**Update**

I discovered significant damage to my irrigation lines after Scott's tree removal, prompting me to contact him for repairs. Despite assurances, Scott's delayed responses and lack of follow-through resulted in frustration and further damage caused by an unqualified handyman he sent. The handyman arrived late, lacked proper equipment, and damaged additional pipes due to incompetence. Scott's dismissive attitude and failure to provide a skilled technician reflect a lack of professionalism and customer care.

Overall, it ended up costing me an additional $300 in repairs by a reputable irrigation company to repair all the damage caused by Scott. I strongly advise against using Scott's services due to the subpar repair work of his own damages caused and poor customer service experience after the initial service had been completed.

Original review_

Scott and Hunter did a great job removing my four palms with no damage to surrounding shrubs or utilities. Would highly recommend their services as they are friendly and professional. Looking to hire them again for the new trees we will be putting in.

Below are the before and after photos. Great job guys!

This company handles all of my lawn care,pressure washing,tree trimming,& all the in between I couldn't ask for a better customer service.This is my go to company hands down........Thank you so much...🎇👍🏼

Earth Works Landscaping installed 2 Bald Cypress and 3 Crape Myrtles in my backyard and did a fantastic job! Emily was a pleasure to work with and Patrick and Jaime did an amazing job with the installation. Patrick and Jaime put the hoses back and left the property looking perfect. I would definitely use Earth Works again!

The only place I shop for my flowers, etc. is Earthworks for the quality. I just made a tree purchase with the help of Rhonda and Emily. Jeff and Adam planted the tree and assisted me in placement. They did a great job! Thanks guys

I cannot say we had a good experience with Earthworks. I would not recommend them for landscaping. We worked with Leslie Albritton on a 15k installation. After signing contract, we never heard from them again until they showed up at our door without notice. She demanded my wife sign a new agreement with a $1900 drain installation that I could do for $45. I was not even at home. I had emailed her days before asking for an installation date and to omit the drainage portion. She claimed she never read it. She claimed someone called us with installation date. Except all our calls/emails are tracked. No call, no email. The installation personnel were pleasant and did their job. Unfortunately, they planted the flowers backward with high ones in front of low ones in back. She came back to see and despite the warranty, she reneged on her promise to fix them. I would avoid Earthworks except to buy a plant, avoid landscaping with them.

The whole process from visiting the store & discussing pond ideas with Chad, setting up the installation with Emily, and having trees installed by Jay & Adam was absolutely seamless. Top notch service!

We had been looking for some time for an Adonidia palm. We finally saw that Earth Works had them on their website. We were able to order it online. Emily contacted us immediately with delivery/installation information. She was very helpful with all questions we had. Installation this morning went perfectly. Adam and Kabobo arrived when they said they would and did a wonderful job planting our beautiful palm. Adam explained the process in the care and maintenance. Earth Works is A+ in our book and we recommend them for all your planting needs!

I recently purchased a Meyer Lemon Tree and a Persian Lime Tree from Earth Works. What an amazing team! Kathleen was quick to greet me and take me to the trees when I first stopped by Earth Works. When I purchased the trees I decided to have them delivered and installed. Emily kept in touch with me in setting up the delivery. Chad called me the morning of delivery and said he was on his way. He took the time to educate me about my new trees and I am incredibly thankful.

I needed to get my side and back yard re-landscaped after having several trees removed. It was a significant job requiring a lot of brush and plant removal before installing new plants, two new trees, and re-sodding the entire back yard. I also needed work done on the irrigation system.

The people at Earth Works worked with me from the start to the finish and did a fantastic job.

I worked with Jarred and Marylin during the design phase, and Jeff, Robert, Dylan, and Nick during the clearance and installation. They all did an excellent job, and I couldn’t ask for more regarding their customer service.

I’ve also hired them to do the maintenance for my yard and have worked with Tim, Doug, Andre, and Johnny who have also been very helpful and have done an excellent job.

I would recommend contacting them if you need landscaping work done, and for their lawn and landscaping maintenance.

I’ve been working with Earthworks for years and recently added lighting to my yard. Timbo was excellent to work with and very responsive and Tim Trout did a great job installing. He went over and above to make sure everything looks and works great! Great job!

Very happy with my trees I purchased at Earth Works. Emily, Patrick and Antonio gave us great customer Service from the purchase and the installation of the trees . Great job!! Thank you so much

We highly recommend Earth Works! Chad was very knowledgeable and helped us find just what we were looking for. We purchased 3 trees and he thoroughly explained what to expect with delivery & planting. We also purchased supplies for our fish pond!

Emily was very patient with my questions in email and replied quickly with helpful explanations. Chad delivered our trees, of which one we wanted planted by him. We actually learned a few things about planting and care that we had not known before. He took great care in the delivery and planting and explained exactly what we needed to know to continue caring for our new trees. If we ever need more plants for our yard or help with our fish pond, we know exactly where to go!

We had our lawn aerated and top dressed. Doug and his partner were professional, courteous, and did an outstanding job. I highly recommend Earth Works!

My lawn was aerated and topped-dressed this morning. The crew was so professional and friendly. Before they started, they explained everything that they were about to do. I am really pleased. After such a hard winter. I am just waiting on the results.