House Cleaning reviews in Jacksonville, Florida

Sam and Deanna was an awesome team and did an exceptional job in touching up what was previously done.
They were courteous and arrived an hour before the actual time which was great!
I highly recommend this duo for all your professional cleanings.
I am highly requesting that they will be the MaidPros to do the 2nd job scheduled for the 28th and is a professional deep cleaning move out.
Kuddos to Sam and Deanna on a job well done!

There were some ups and downs since starting this service with Maid Pro in December 2022; however, the scheduling supervisor arranged for me to have my preferred monthly cleaning team consistently. This team, Rachel and Nuria, know how to get deep cleaning done each month, as I would do it myself. My home has high-end furnishings, about which I am particular in terms of care and cleaning. Moreover, I am able to perform, myself, weekly cleaning of bathrooms and kitchen, as well as vacuuming of new natural flooring and area rugs. This team takes care of cleaning under furniture, seat cushions, area rugs, and polishing floor to ceiling marble bathrooms, as well as dusting wooden window blinds. At the end of each monthly service by Rachel & Nuria, it is obvious to me that my home is not just superficially cleaned, but deeply cleaned.

Dr. Anne
Nocatee, Florida

I’m very happy with MaidsPro. Samira & Diana work very hard & do an excellent job. I have had several cleaning services before but these ladies are the best. They are very professional and hard workers. My house has never been as clean. They do everything listed on the 49-Point House Cleaning Checklist. I will continue to use MaidsPro.

Using MaidPro was an extraordinary experience. From start to finish they were professional, thorough, and my house has never looked better! This was an exit cleaning as we are selling the house, and have already moved out. Seeing the house clean and ready for a new family was so amazing. I will use them again, for my new condo once we are settled!

Choose MaidPro, you won’t regret it!

I am very happy with maid-pro's response to issues and concerns. They have a friendly and caring staff. My service providers Nuria and Mariela have done a great job and I recommend them to you (As long as they don't leave my scheduled time lol). All in all its a company worth working with.

Called them and had to book last minute move-out clean service. They were able to accommodate short notice and the ladies did an outstanding job. The home looked better than when I moved in. Definitely recommend using their service. Reasonably priced and on time!

The girls did an amazing job, they cleaned a refrigerator that we thought we might have to throw out because it was beyond dirty, when they finished it looked like new! They did a great job on everything they cleaned. Would hire them again in a second! Don’t hesitate to hire this company!!! Thank you!

I am thankful for this service. The representativs cleaned my home with care today! Everything looks so good! Christina and Samira made my day with the excellent job that they did. Thank you again Maidpro!

The owner is a great guy and his crews do fantastic work. I had to cancel my service because we decided to build a pool and I couldn't afford it, but we had a great experience! Price is a good value for what they provide!

I have had Maidpro clean my home for over ten years. They have done an excellent job on the clean, and their flexibility to my schedule. I highly recommend their service.

**UPDATE*** This company just LIED in their response stating things that are completely untrue. They refuse to communicate further with me. Please be warned that this company will make up lies to defend themselves for trying to charge DOUBLE what they quote you. They also stated they would remove their response to this review and still have not so I'm reposting to remove their lies.***
I used this company for a while and was very happy with them but after a while, they started calling me every single clean to ask me to double my charge because they needed more time then they originally quoted, which was odd because they’ve cleaned my house several times, so don’t they know how long it takes? I agreed to it the first couple of times, as my house was kind of messy and maybe it needed more time …but the last time my house was perfectly staged and ready for a showing, and all that needed was a little touchup clean and they tried to double my bill again. They sent me pictures to “justify” the bill. One picture they had pulled out my slippers from under the bed, put them in different directions, knocked over the trashcan and had their vacuum cleaner and the picture as well to show how messy my house was lol it was comical, but also infuriating. I refused to pay the bill more than the quote that I was originally provided, and I will not be using them again.
Beware.

atenas and Marimar are amazing cleaners! they always provide great service!

My two ladies are Rachel and nuri.
These two ladies I appreciate very much.
They help me to keep my home looking Beautiful and Clean. They arrive on time, They always speak and are very friendly.
Knowing what to do, both j u st start doing what is needed. I really like that in them. Rachel and Nuri are a great team because each knows what to do to make me happy in cleaning my home.
These two young ladies are a keeper for the company
I look forward to their visit.

l

I was very please for the deep cleaning in my house. Coming home smelling so nice and fresh. Especially my window shades . WOW super clean. They also cleaned the base board nice and white , especially taking out the trash. Thank you Yamile and Catalina for doing a great job on my house. Looking forward for my next cleaning. Thank you again

The one star is for invoices being sent out. I just moved in to a property that was allegedly cleaned by them, if it were, I'm the next President of the USA. Not. How can one say they cleaned for a move out, yet there is trash on the counter, dust and dirt of the floors, forget about anything being mopped, dead roach and hair in the tub, someone's old dirty shower curtain remaining?? Oh, I'm supposed to use that?? Uncleaned windows, upswept patio and list goes on. What, did you just drive over there, and sit down and talk the whole time? There clearly is no way you lifted a finger to clean.
Take it from someone who owned a cleaning business, DO NOT USE THEM. Unless you sit there and watch. Invoices are being sent out for jobs not being done. An absolute disgrace. I wish I had taken pictures, but no need, there is no way I'd slander a business' unless, I was a true victim..yes victim.

I am very pleased with the team that did my move out clean! They came a couple days earlier than expected and it was great I was able to turn back my keys to my apartment early and not be charged extra days! They left the place looking brand new, it smelled clean, and was thoroughly clean from the Oven, Fridge, Microwave to the fans and floors. I’m very pleased and I will definitely use them again in the future.

The team brought lots of cleaning tools & special products. They completed a checklist of duties and were both efficient and pro-fessional. Our condo was cleaned, re-arranged (somewhat) and smelled great. MaidPro professionals do great work and we really appreciate and look forward to our service each month.

Steph and Carlos cleaned my home a few weeks back. I apologize for the late review, but I personally want to thank them for the lovely efforts MD attention to small detail. I was in the mountains and when I got home, it felt so very welcoming. May this review find you both, and I hope you gave a merry Christmas and happy new year.

This review does not reflect the service I received from a manager, Tania. She was professional, responsive and kind. MaidPro was hired for a move-out clean on a 3/2.5 townhouse. After the approved additional time I paid $325 + a generous tip. When I was able to return back to Jacksonville, I immediately noticed that the tile and hardwood floors were left very dirty where a large couch was and also the dog feeding area. A re-clean was done within 24 hours. I returned again and found the floors still gross, kitchen sink left on, lights left on, bathroom vent running and a window unlocked. They also did damage to the tile from pulling out the stove and fridge. I’d be requesting money back if they hadn’t done a thorough job elsewhere. I just can’t understand why hours would be spent cleaning behind a washing machine and not mopping floors. We’re not talking hard grime here - I cleaned it with some paper towels, dish soap and elbow grease in 15 min. Never paying for someone else to clean ever again.

We had an excellent experience with a team of ladies- Desire, Saidelin, & Meibimar- cleaning our recently renovated home before moving in last week. It was very dusty/dirty & these ladies were very thorough & efficient workers! We are now going to use Maidpro for routine house cleaning…

Pros: Great customer service - we were unhappy with our move-in "deep" clean and they were extremely responsive and sent a "supervisor" out next day to redo the areas we weren't happy with. This is excellent service.

Cons: They still didn't get it right. If you're looking for a deep clean, this isn't it. We were looking for a deep move-in clean on our house which is 20 years old. It wasn't disgusting but it needed a deep clean. It's clear that the cleaners they send to not work from the marketing checklist that you're given up front. They did not have a ladder to reach cabinets and taller fixtures, they didn't even have or use a vacuum. They barely got down on hands and knees and missed huge sections of the house that were covered with dust and grime. The supervisor that came back addressed some of the areas, but still missed large sections that we pointed out to her. Maybe our expectations are just too high..

I eventually spent about 2 days by myself just redoing the baseboards, fans, cabinets and common areas they did not clean. I would not consider them for a regular cleaning and certainly not a deep clean. Not sure I got my $400+ worth of cleaning even with the extra visit. We are still looking for a regular service that can clean to our liking.