House Cleaning reviews in Jacksonville, Florida

They do a great job cleaning all of our 11 buildings. I would highly recommend to anyone who needs any kind of cleaning. My main contact Ray is super friendly and easy to contact whenever I need to get a hold of him.

Melissa Espinosa is our rep and she is on it. Never fails me when I am in need of help at school. All I have to do is email her and 99% of the time boom its done. Love It!!

Every since Neal has taken over the accounts that include our facility he has been a true professional. Neal came out to the facility to meet the managers here at the site and jumped right into building a rapport with us. He checks throughout the whole facility and puts an emphasis on great customer service by asking the right questions and addressing any issues that we may have had. On his last visit to the terminal he took notice of some dusting in the building that needed immediate attention and put that action into play the next time the crew came out to service the building. Lastly We had a Covid concern here at the terminal and I was able to call Neal and setup a power clean the same day without any issues. Thanks Neal for the professionalism that you exhibit and we look forward to continuing our partnership with City Wide

Ayesha Rizvi at City Wide is a pleasure to work with. Little School has 5 buildings that her team keeps clean. She comes once a week to do a walk through and to solicit feedback and address any concerns. She is available to me by text and responds quickly any time of day. I admire and appreciate her conscientious dedication to her work.

City Wide started service here at Coggin Buick GMC a little over a year ago. Prior to City Wide we had five companies in a two year time span. Quality cleaning and professional. Ms. Espinosa is thorough with stopping in to ensure we are receiving top quality service.

Dakota, have been a excellent team player, he makes sure that Shands Homecare gets the assistance that is needed in our workplace. He show all qualities of a Professional. His approach is very customer service friendly. Thank you Dakota keep up the good work.

Ayesha and her team are fantastic - very thorough and conscientious. Our 65,000 square foot building has never looked better! Ayesha is also a great communicator - checking her team’s work and receptive to feedback. Very happy with Citywide!

Great customer service and work ethic. Will work hard to make sure everything is done right.
Garrett is great and always willing to to go the extra mile to make sure our needs are meet.
Thank you Garrett and your team, we appreciate your hard work.

Every once in a while I have to address a concern with our Account Manager, Michael, and it is handled quickly. For the most part our office is kept looking great. Would highly recommend City Wide and our Account Manager, Michael.

Highly recommend working with Shane Keller. He's knowledgeable and very communicative. A nice change of pace for our business.

We used their services to do a deep cleaning of a restaurant. This place was really disgusting. City Wide got it sparkling clean in only 1 day and charged a fair price. We would use them again for sure. Neal Sheppard is a superstar.

The services provided in our office at Santa Fe College, Gainesville are exemplary and consistently contribute to a clean welcoming environment for staff and students. The cleaning staff are not only thorough but also friendly and professional. Our office is well kept it gives a great polished look. Sanitation standards are pleasant. Their care and attention to detail supports the health and well being of a clean campus!

Michael is awesome, attentive and replies quickly to my needs whether it's an emergency or scheduling issue.

City Wide has been fantastic to work with.

Their staff is easy to communicate with and they go above and beyond to ensure needs are met. The company I work for who uses their services is highly satisfied thus far with everything we have experienced.

Melissa is the best! She always ensures that the job is properly completed. She adds to her busy schedule each week to do a check in to see if there's any issues. Among all else, their company is dedicated to their clients and will address any issue almost immediately.

I just wanted to start off saying that I’ve never been so satisfied with City wide services. They absolutely get the job done right the first time around and to me is very important. There are detailed and precise. I highly recommend used them and their staff is amazing, especially Melissa Espinosa. She will always great you with a smile and take cares of any service questions or concerns you may have. I absolutely love City wide.

The team at Citywide Facility Solutions is truly outstanding. Their staff is not only caring and conscientious but also genuinely friendly, making every interaction a positive experience. Management goes above and beyond with consistent follow-up and a relentless drive to improve, which makes them feel more like true partners than just vendors. Neal, in particular, stands out with exceptional customer service skills that are second to none. Citywide has set the standard for what a facility solutions partner should be.

We are using City Wide for our office cleaning and I have to say that Juan Diego Castro has been great. He is always stopping by to make sure that we are satisfied with the cleaning, and if we are not, he makes sure that our concerns are resolved right away. This has been the best cleaning crew that we have had.

Our City WideAccount Solutions Manager, Matthew Delfino, consistently exemplifies the highest standards of client service, management, and professionalism, making him an invaluable partner to our organization. Matthew demonstrates an extraordinary level of dedication, ensuring our needs are met and exceeded. He proactively seeks out solutions, going the extra mile to maintain the quality and consistency of service while respecting cost/budget restraints.
Matthew also maintains a warm, approachable demeanor, ensuring all conversations are productive and collaborative. His interpersonal skills foster a positive and trusting professional relationship. A standout aspect of Matthew's service is his extremely efficient response time to any and all inquiries. Whether the request is minor or complex, his promptness is unparalleled demonstrating his commitment to responsive, effective account management.
In addition to Matthew's stellar performance, I must also compliment the outstanding team of cleaning staff operating under his management. The quality of their work is consistently excellent, contributing significantly to a clean, safe, and professional environment for our employees and visitors.
We wish to express our sincere gratitude to Matthew and his team for their exceptional work. Their combined efforts ensure a high-quality service delivery that directly supports our operational success.

We engaged CityWide to elevate the quality of cleaning services at our facility, and the experience has been outstanding. They initially performed a deep cleaning, which allowed us to fully assess their capabilities and attention to detail. Based on the results, we contracted them to maintain one of the most visible areas of our campus.

Their team members are consistently punctual, detail-oriented, hospitable, proactive, and highly organized. They approach their work with professionalism and intentional planning to ensure we receive the highest level of service.

We also partnered with their account manager to complete additional services, including stripping and waxing our floors. The quality of the finished product has truly been the talk of our campus.

I highly recommend CityWide for anyone seeking dependable, high-quality cleaning services.

Have used Maid Brigade every other week for over 2 years. Without fail, they come at the expected time, always clean as expected, & are professional as expected. No complaints; just happiness at how nice my house looks after they clean