All reviews for Air McCall

Hired Air McCall for whole house duct cleaning service. They cleaned and sanitized all ducts and cleaned out the dryer vent as well. We’ve been debating doing this for a while and we’re glad we did. I appreciate Rob’s help getting us setup for the work on a quick schedule and at a reasonable price. Allen did a great job, taking great care to make sure the job was done right.
Overall great experience.

Just had a new 5 ton system installed. Air McCall was great to work with from initial visit through installation. Rob explained system options and helped us select the right system along with duct modifications to improve air flow in our home. The crew (Josh, Dustin, and Walt) that did the install were great and did a quality job, start to finish. They noticed damage to the new condenser out of the box and had a new one brought in the same day to finish the install. Looking forward to continuing with Air McCall for service on the new system.

These guys were very professional and they did immaculate work when they installed my new Carrier system indoors and outdoors. The cost was very competitive so it was the delivery in the sale that led me back to their quote. I felt they were sincere and honest with me on everything.
My new system is as quiet as a mouse just like the young man stated it would. I spend a lot of time on my patio so that makes it more relaxing.
My service guys from Air McCall gets an A+ for their being professional and delivering the best in class service.

Rika

Love Air Mcall but I want to compliment them on the vans. The vans are the first impression. The design is very professional. I.e. clean cut, easy to see
and quick to read and always clean.
I know it doesn't sound like much but is another example of their professionalism.

We were in the market for a new A/C system. I had about 9 different companies come out and provide quotes for the exact same service/equipment. Air McCall was the best priced, most responsive and top rated. They worked with me as we were having other work done and they not only aligned schedules but made sure none of the other work impacted the new system. On the day of install, they sent 3 installers that were able to get the job done quickly and with quality. They even rerouted my drain to a more appropriate location and ensured the A/C lines from the unit were protected and well hidden.

I couldn't be more pleased with the team, the company and the overall experience. I even would text the sales rep after the sale with any questions and he would respond promptly and get me to the appropriate person when necessary. I definitely recommend them for you A/C work. Thank you!

When I decided it was time to replace my AC system, I did my research on AC companies and AC brands. I found that Air McCall was the company with the best reviews on Next Door. I was really impressed by that. I still got a few quotes from other companies, but I really liked meeting Rob. He explained my best options for me and sent me the 2 best Carrier systems for my home. He responded to my questions in a timely manner when I called him about different features. He also told me what the big differences in the different brands that I was looking at. It ended up being an easy decision for me to choose Air McCall because I not only trusted what Rob told me, I was so impressed by how many great reviews Air McCall had. Everything Rob said about their customer service was true. The men that came to my home to install the system were professional, polite and thorough in doing a good job. They patiently explained everything that was important about my system and how to maintain it. They left my home as clean as when they got there and put everything they moved, back to where they were. I am very happy with Air McCall and will be recommending them to my friends and family. In fact, I have already done that. Thank you, Air McCall for your great customer service.

Had Air McCall replace our old Lenox air conditioning system with a Carrier system. We received competitive pricing and service warranty above and beyond others that we considered. Highly recommend Air McCall!

I have been working with Air McCall for 10 yrs and they never disappoint. I had 2 new units installed and they are all still in excellent working condition so it was a no brainer for me to choose them to install a 3rd unit for me. As usual, they were prompt, very thorough and neat. Their pricing is very competitive. They also do an excellent job servicing my units every 6 months to ensure they remain in exceptional working condition. I highly recommend Air McCall for all your AC needs. I truly believe they are so great because of the phenomenal leadership of Toby who has an amazing support staff in Courtney and Amber, as well as the remaining staff and service techs. Thank You for always taking pride in proving great work and customer service.

Air McCall helped me and my family out of a jam. Our system went out unexpectedly. We've got a family member with serious health issues that become complicated without reliable temperature control. Within 72 hours, our house was again a healthy place. Thanks to you guys and moving the installation schedule around to accommodate the needs of a very Ill boy.

AirMcCall's personnel are very professional. They spend as much time as needed to provide you with information about their company, warranties, service, and the new equipment they installed. We would definitely recommend them for services, installation, etc., for your air handler and/or compressor here in Florida. Thank you, Air McCall!

Toby, Darius, and Kenzie were excellent communicators and listened to my unique requests to utilize the HVAC handler space more efficiently when replacing an older water-to-air system. The devised and implemented solutions that not only made the space more usable but they did it with a quality build and customization of the new duct board. This was basically a new build install in a 1966 MCM. They also took care to do the install with precision as to not damage or affect anything else in the home. Highly recommend this team!

Had two complete HVAC systems installed in my home; great service, fair pricing, courteous, professional and attentive staff. These folks went the extra mile to provide quality service. Special thanks to Toby who was quick to alleviate all my concerns and assure me McCall's will be there for me for years to come to provide quality service in maintaining these systems. Thank you!

Upgraded my AC system thru Air McCall. The technicians, Andrew and David did a superb job. Their attention to detail, workmanship and quality shows during and after installations. Very professional and took their time to ensure job is done right the first time. 5 star for the duo.

We had a representative come over and he inspected our attic space and said we could have a two zone system.
After agreeing on the unit specifications and installation date, things moved briskly. They arrived 9 am and had everything finished by 5 including new ductwork, diverter, new conducts, new air handler and compressor. So gentle too as they rescued a lizard and handed the cute reptile to me.
The crew was a joy to watch. Great camaraderie, sense of humor and respect for each other.
They cleaned up flawlessly.
I'm deaf so I asked my lovely wife and she said it is so much quieter ( ramps up and down from 20% to 100%)
I am so THRILLED with this magnificent system!!!

We needed a new A/C unit. We had used them in the past for some maintenance and were very happy with the technician and the service so decided to get a quote from them. Their quote was a few hundred dollars below another firm we have done business with in the past. They were able to schedule quickly and at a convenient time for us. The installers were very professional. They completed the work according to the time estimate. The work was as expected and they did a great job cleaning up. Definitely recommend.

We needed to replace our 20 year old Carrier heat pump. Received 3 estimates from local companies, Air McCall had 2 lowest price but the best warranty of all. Toby Rich the Sales Representative was very knowledgeable and helpful. Chris and Michael did an excellent job with the installation and were very clean and professional. We recommend Air McCall for your air conditioning and heating services.

It is surprisingly difficult to narrow down the huge number of choices for A/C installers. What I was looking for was a combination of great reviews (Number and quality) a positive feeling from the employees that I interacted with, brands offered, and price. That is a daunting task, but given that the #1 cause of equipment failure seems to be the install, this process is hugely important. Once I narrowed it down to 4 providers, I got the one that I thought I wanted to do business with out for a service visit on the old unit. This would be a small sample of how they act as a company. What I found was shocking in today's world!

My service visit was scheduled with Ryan. He is a rock star! He showed on time, was presentable, able to communicate, knowledgeable, professional, clean....I could keep going. Ryan is a huge asset for Air McCall. I can't understate how uncommon this level of professionalism is in this day and age. great job Ryan!

Now we move on to the Sales part. I had a lot of questions, many genuine, and some designed to see the response. Rob took the time to help me navigate the equipment choices, and find the best value. He went over and above working with me to make sure i was comfortable with the decision. Great Job!

So now the installation...Great care was taken to install the equipment properly. The condenser had a dent, so they got a new unit out. Do it right! The builder A/C unit was a disaster. Air McCall spent considerable time and effort to correct the original installation issues. The finished product is night and day from the original. This was a very professional installation.

What about price? The price that I paid was not the primary issue. I got the best value. There was an option with a different provider that was almost $2000 less, but Rob helped me understand the true differences between the options in a way that was more informative than self- serving. In the end, I got a fair price on a great Carrier unit.

Conclusion: I have already recommended Air McCall to the neighbors. I look forward to a great relationship with Air McCall. This is a company that takes great pains to be a good business partner. Great job guys!

I had an old unit from 2003 with R22 that literally exploded all the fluid everywhere, not to mention the corroded wires (thanks to the salt water). Needless to say, an entirely new unit was in order. Toby was professional, friendly, and eager to make sure I had exactly what I needed and wanted. I had MANY questions which he answered with ease. Not only were they able to get it done for me the next day (where others had given me a 2-week timeframe), but they did it at a lower price than the others. Darius arrived on time the day of the replacement and explained everything he was going to be doing. When he finished, he reviewed everything again to make sure I didn’t have any new questions. Of course I thought of some things a couple days later and they were very helpful in answering my questions.

Professional. Courteous. Affordable pricing. Attentive. I highly recommend!

I chose Air McCall to replace my 15 year old current AC system, which they installed. During the installation yesterday, June 21, 2021, it was discovered that the ductwork, which is the original and 43 years old, was deteriorating. The tape on all the ductwork was loose. The installers, Steve and Joe, were amazing, as they made lemonade out of lemons!! We will replace the original ductwork in late fall or early winter due to the summer heat. I can proudly say, my husband and I slept well last night!!!

Top to bottom, top notch service! AirMcCall is hands down one of the best. From the initial conversation and inspection with Curtis to the installation team of Alonzo and Kenzie, professionalism and attention to detail the entire time. We had a new Carrier Infinity system and have never been happier with the performance of the system. So If your looking quality workmanship of your new A/C system, the AirMcCall team will take care of you.

We had Air McCall come out and check our old A/C when it stopped working. We were informed what we already pretty much knew. After 27 years it had finally "gave up the ghost" and was beyond serviceable repair. They talked with us and explained what options they could offer us for on a new Carrier A/C unit and air handler that would meet our need. The individual who talked with us was very knowledge and was able to answer all the questions we asked and was very patient and not at all "pushy". Two days later, 3 service guys showed up on time and in half a day they had replaced our old A/C and air handler and thermostat. We are very satisficed with our new units and are enjoying not only the A/C but also our first JEA bill was considerably lower than what we had been paying. After the installation, we did have several things that came up and they took care of everything that were our concerns. We would defiantly recommend Air McCall to anyone who has a need for A/C service or work done. Thank you again Air McCall for the work and quality, fast service you gave to us.

After reading reviews from different companies. I decided to call Air McCall, Toby(sales consultant) came to residence within 2 hours for in home consultation. He was very knowledgeable about the products and did a complete review of the AC system layout and the ductwork in the attic. Instead of trying to sell me a quick system we discussed what my expectations were for a new system. I told him I wanted a high efficient unit and could save money on monthly electric bill and also I didnt want it to breakdown and need repairs as often. So I decided to go with Carrier Perfomance series unit(16 SEER unit with 2 stage compressor). The next day Steve and Mike came to install my new system, they started around 9am and finished about 730pm. Their professionalism and quality of the craftsmanship and pride of not doing just a good job....they did an OUTSTANDING job was beyond my expectations. They went above and beyond and installed new ductwork from the system through the ceiling to the return vent and on the supply side to the first junction box this wasnt discussed originally in the price, but something they said needed to be done to ensure the highest efficiency of the new AC sysytem. I wasnt charged anymore for the extra ductwork, the original price is what I paid! After everything was done and AC system was running, Toby called me and asked how everything went and any concerns I had. I told him thanks for the follow up call and I was more than pleased with the overall experience and quality of Air McCall and again Mike and Steve were amazing. Your first call should be Air McCall!!!!