All reviews for Hammond Heating & Air Conditioning

This is a great local Company I highly reccomend for HVAC. I had a whole new unit installed in May. They made sure everything is up and running even after I signed the dotted line. I had a small issue with wiring that Bryan came out and fixed for me. He was on time, did a thorough evaluation, and got everything up and running. I appreciate what Bryan did for us and for Hammond doing good business.

Brian from Hammond was outstanding! He quickly diagnosed the issue and gave us a smart tip to cool the motor with a hose, which kept our house comfortable in the meantime. Luckily, the part came in the next day and he got everything fully repaired fast. Excellent service, friendly, professional, and efficient. Highly recommend!

Highly recommend Hammond heating and air. They were prompt and affordable. Technician Brian was very informative and friendly. We had our unit inspected and repair in less than 24 hours.

Came out very quickly, did an awesome job Aaron the GM was really informative and helped me understand the process. The technician Kerry was just a very professional but polite service tech. 10/10 service by them. Very happy

We had a complete system installed yesterday Aug 6th 2025, from the initial call to the job completion it was an extremely pleasant and professional experience. From call to completion only took 4 days! Aron was great with no pressure and never trying to sale us something we didn’t need, he also gave us 3 options to fit our budget. Hunter the installer was prompt, extremely professional and explained everything thoroughly. Very refreshing in this day and age to find a company that goes the extra mile like these folks did! Highly recommend Hammond to anyone shopping around for an A/C Company. I called Hammond simply based on its reviews which were head and shoulders above the competitors. Thanks again for the prompt, courteous and professional service.

Bryan was incredibly helpful and professional. He methodically troubleshot our A/C system and detailed all of our options to get everything up and running as fast as possible. Bryan is a pleasure to work with - He clearly enjoys his career and customers.

1 Day Later…David H. set a new standard installing our new HVAC system. David is extremely knowledgeable and competent, plus his attention to detail and polite demeanor was greatly appreciated.

In today’s age, it’s truly a pleasure to find a A/C company that cares enough to do everything right.

This so called ac came out 3 different times. Still having ac issues not cooling down. They replaced the coils and dampers in attic, saying that would solve the problem but obviously it didn't. They said a free standing wall i had up for the last 6 years was the problem for no air flow. So I took care of that problem but still house not cooling down like it should. After talking to the manager or owner his reply is they are no longer gonna service this address. Spent a few thousand dollars and problem not resolved. So decided to call another ac company and they came out. Evaluated the situation and said the coils more than likely didn't need replaced. Then he removed the upper air handler panel to find the motor fan was totally covered with mold inside and out. This will 100% restrict the air flow even though the manager wouldn't admit to it. I asked him several times if it would and his response was im not answering that question. To spend 3k and problem not solved, you would think that Hammond ac would make things right. Would not recommend this company at all.

Unfortunately, I have been dealing with Hammond Air since 2021 when they placed split units in my home. Since the installation we have experienced poor customer service. The first time we assumed the technician just had a sarcastic personality, but we have come to realize all the technicians lack customer service. I can honestly say I have only ever had a good interaction with one of their technicians. Hammond air has had to service our house at least once a year since the installation. When we ask a question, the technicians are often on the defensive and answer the question with a question, rather than giving a direct answer. Last year the technician told us the issue was with the installation, but quickly took those words back when we told him Hammond Air were the installers. Out of all the companies that service my home, we dread calling Hammond Air, because we know it is never straight forward with them. My partner called to cancel an order and states he was still talking when the receptionist hung up on him. I called back and told her what he said. She was defensive and not apologetic. A simple “I apologize, I didn’t realize he was still talking” would have gone a long way, instead up her repeating “that is absolutely not what happened”. Their paperwork process is not up to par for 2025. I asked for a receipt of payment and instead received another invoice that did not show that we paid at the time of service (which we did). The quote to replace a part covered by warranty was $656 and we had to wait 2-3 days for the part to come. I reached out to Temple Heating and Air and experienced extraordinary customer service. The pricing was half that of Hammond, the company let us borrow a portable air conditioner unit while the part came in at no additional cost, and they answered all of our questions directly and without hesitation. We didn’t even ask for the portable unit, Temples Heating and Air offered and installed the unit the same time of service. Switching from Hammond Air has been one of the best decisions.