HVAC reviews in Jacksonville, Florida

4.7 based on 6385 reviews Back to the listing
    5

    My AC bill is about half what it was last year thanks to my new unit installed by Comfortmasters. Thank you!

    5

    It was something that had to be done. I need a/c! Lol. I made the right choice going with these guys. They know what their doing. I got on the preventative maintenance plan with them as well because replacing my system is not my favorite thing to do. Thanks again

    5

    Always great service. We've been with them for 19 years. Preventative maintenance agreement has them come out twice a year and really gives us peace of mind.

    5

    I have had a fantastic experience with this company. They were the 3rd air conditioning company to check out our system. The technician actually located the problem and was able to fix it. The other 2 companies said that I needed to replace the entire system which was money I didn't have. I'm so grateful for this company and I just want everyone else to know. I'm posting this review all over the internet!

    4

    We just used them for our second time. Very professional and pricing stayed at exactly with what I was quoted. We had a little issue getting through to them. I guess they were experiencing technical difficulties with office system. Overall I would give them a 5 for the work they do. It was just frustrating trying to contact them by phone and kept getting a fax machine. I will continue using them and recommend them to people needing a good AC company.

    5

    The night before our baby shower the air conditioning went out. The Saturday morning of we called around to maintenance. One place that will remain nameless, with bad service they will shoot themselves without me bad-mouthing, said they wouldn't help on a weekend without us being a preferred customer.
    We then phoned Comfortmasters. My wife informed of the baby shower later in the afternoon and she was already 9 months pregnant. The field supervisor left his day out and brought his family with him to make sure he was here for a pregnant woman to not sit in a non-air conditioned house in the summer in Florida.
    It was a little more expensive than I thought it would be, but with the quality of people that will do that within an hour for someone in need, I will gladly pay to have those people stay in business. I will use them for any air-conditioning needs for their professional and compassionate response without thinking twice.

    5

    These guys gave me the best gift. I own an old home and when it got cold my heat wouldnt work.I have three very young children which are my world. I was worried about how much it was gonna cost me to fix my system. I called this company by luck. they came out the same day and fixed the issue for under $100.00. I feel so blessed. Thank you very much Comfortmasters.

    5

    Thank you Comfort Masters so much! When my wife called me and said our a/c had stopped working. I panicked. We have a newborn baby and the summer was just getting started. They had someone out to look at it that same morning. Thankfully, it was able to be fixed which he did so on the spot. I had figured it was going to cost me thousands and thousands of dollars to have it replaced. He was able to buy us some time. I do plan on replacing it in the next few months and I without a doubt will call them again.

    5

    We have been a customer for almost 3 years. They installed a new unit and have talked care opt the service ever since. They are timely, neat and reasonably priced. All in all a great company to sea; with. I consider ourselves lucky to have chosen them

    5

    I have been a Comfortmasters customer since 2006, when they installed a new system for me that their maintenance program has kept running in top condition for over 11 years. The same technician performs our semiannual service time after time, which says a lot about the way they run their business.

    5

    Great service and follow up from a very professional AC company. They always try to send the same technician who has experience with your system and equipment which helps when ever there is an issue. Would recommend Comfort Masters to friends or family.

    5

    My A/C was running but wasn't cooling my house. Comfortmasters came to my house quickly and found the problem almost instantly. They also showed me and discussed my options with me. They solved the problem and got my A/C back up and running properly quickly! Thank you. And I highly reccomend them.

    5

    I am the Administrator of a church that has used Comfortmasters for almost ten years to service our HVAC plant. They have always been very responsive and professional. Several years ago we suffered a large copper theft, which destroyed almost all our HVAC capacity. Comfortmasters went out of their way to get us back in operation as soon as possible.

    I also use them for my home needs. They are quick to respond, professional, and priced very competitively. I could not be happier with their service.

    5

    I called for Preventive Maintenance (PM) appointment and was offered date and time that was very convenient for me. The Service Man came a few minutes early, walked up the driveway in a clean and neat uniform which identified him.

    His professionalism and personality were both excellent and the PM was performed timely and the next day I received email with his findings and recommendations that we covered briefly the day before. Now I can email my insurance company to get the recommended items fixed. Thanks Comfort Masters!

    5

    I had a new HVAC system installed by Comfort Masters on 1/29/16. I was extremely impressed with both their honesty and fair pricing. I was also impressed with the fact that they did not try to sell me other parts/services with the install. Other companies have, in the past, tried to sell such things as ultraviolet lights, additional air filters etc while installing the unit. That is not the case with this company. Also the gent that sold me the unit was part owner and was the person that oversaw the install and insured that all the work was done correctly (quality assurance). Very impressed with all phases of the transaction and would recommend Comfort Masters to anyone in need of a new HVAC system.

    5

    In my almost 25 years in Jacksonville, Comfortmasters is the only air conditioning and heating company I have used. Their employees have been invariably quick to respond to issues, professional, courteous, and knowledgeable. I have had them install two complete systems in my house at approximately 12 year intervals, and they always did a top notch job. Jim Plummer, the owner, always recognizes me by name when I call the company and personally supervised the initial phases of the new system installations. That personal touch is icing on the cake.

    5

    We returned from a long trip last night to a broken AC. I called Comfort Air this morning and they had a tech (Jon) out this afternoon! Great service. Quickly diagnosed and fixed the issue. Even made suggestions for up keep and eventual replacement for our aging unit. Can not recommend enough!

    5

    Comfortmasters does my furnace/air conditioning service and has always done a super job. Their technician is polite, friendly, knowledgeable and CLEAN. No mess to clean up after! Have recommended to several and will continue to do so.

    5

    A must use company. I purchased my system in 1998 and got on the preventative maintenance plan with them. So for the last 17 years they have been out twice a year, every year to keep my system running properly. I never had any major expenses because of this. About 2 years ago, they gave me a heads up to start saving for a new system. They were able to keep it running for another 2 years, but my old system finally croaked and had to be replaced. Although I never like spending money on things like this, it's a must. I gotta tell you that this new system is incredible. It's so quiet and I saved close to $90.00 on my most recent power bill. Hopefully I can get 20 years out of this unit. I definitely recommend Comfortmasters and highly recommend the preventative maintenance plan.

    5

    I have been a customer for many years and they have never let us down. They just installed a complete new system. The technician had been out a couple times and politely told us that there were issues with our system (it was really old). The young man never pressured us to buy a new system, he informed us of the options and left us to decide. Comfortmasters has well trained, certified professionals working for them and I am proud to recommend them to our family and friends!

    5

    I’ve been a happy customer with Comfortmasters for 28 years. Their office staff and field technicians are always friendly and courteous. Their Techs are on time and if something does come up they notify you ahead of time. I’ve found their Techs to be knowledgeable and are willing to answer any questions you have. I’ve had and will continue to recommend Comfortmasters to family and friends.