Mechanical Contractor reviews in Jacksonville, Florida

Our AC went down early Tuesday morning and my AC man was down South on a job and I saw that My friend had used Huggins and gave them a Great rating, so I called them at 8:30 am and they were at my door about 4:30 and made the repair quick. I recommend Them. Thanks to Huggins Heat and Air.

Dylan is amazing! Very thorough and checked everything to make sure we had AC! He has come to my rescue several times now! A+++

Great job. Quick, same day service. Huggins is my go to AC/Heat company. No disappointments. I will continue to recommend their service to all I know. Thank you. Debra Alvarez-Dinsmore

Thank you Huggins Heating and Air for taking care of my repairs to my AC unit.
Chris was very courteous and professional.
I will surely be recommending Huggins to my friends and family.

Called Huggins on Monday of this week, and the person who answered the phone told me they couldn't get to my home till Thursday, (TODAY). This morning I called to see about an ETA and the same person answered the phone and told me that he wasn't sure that they hadn't built the schedule yet and the owner wasn't in yet, at around 9 am this morning. At around 12:30, the same guy calls me back and tells me that the owner doesn't want to come out, because it would be a waste of time and it's hot outside and the temp in the house is going to be 6 to 8 degrees or more higher than the thermostat is set at!! I mean WHAT!! When I told him this has never been an issue and that it was unprofessional that they were telling me this, he said hang on, let me talk to the owner again. He then gets back on the phone and say, is it ok if we come out tomorrow? UNBELIEVABLE

First off, if that was the case, why didn't you tell me that on Monday when I called you? What kind of successful business tells its customers that they don't want there business? If you don't want to work then don't answer your phone!

Very Unprofessional and as a note, I called another company, they came out today, (SAME DAY) checked and I needed 3 lbs of R410A, Found a small leak in my system and repaired it, but even bigger than that, I am now going to purchase a new unit from the company that came out today, and because of their professionalism, they will be doing all the AC work for my company, which has offices all over Jacksonville!!

Two Thumbs Down

These guys have a fabulous response time! Called late at night and the crew came first thing the next morning!! Dylan and Londo were both courteous and professional! They found the issue quickly and repaired it just as fast.

Hired these guys to put me in a couple units they were Goodman units from what I understand not a real good name brand. Within the last year the fan motor has went out four times every time you call them they are 2 weeks out before they can get to you. It's freezing cold and my heat went out again same exact problem as the last four times the fan will not blow. They refused to come out before 2 weeks even though it's freezing cold with kids in the house so I had to call another company that came out the same exact day. And Huggins refused to pay for the service call. The technician that came out so the fan was installed improperly and that's why it kept burning up. Would not recommend this company.

These guys were amazing. My ductwork was under my home with very little crawl space and muddy. One company already refused to do the job because of it being wet. These guys persevered and I am forever grateful to them. They are professional, punctual, and very meticulous about making sure everything is done perfectly. Thank you so much !!

This company is great. Everyone is so polite and friendly. They are prompt, professional and made sure I was satisfied with my service. They explained everything so I knew what was going on and why it needed to be repaired. I highly recommend them.

The tech was very diligent and thorough. We've had issues with our system, freezing up multiple times, spent thousands even with a warranty. Robert worked thru the issues, helped resolve problems, and found a critical problem that will hopefully resolve things. No one has worked as hard as he did to find and resolve the problem. Thank you Robert!

The service was fantastic Robert was knowledgeable and quick with the repairs. He went above and beyond what most experiences I have had with A/C repair companies have been. I would highly recommend Huggins heating & air to everyone!

A/C unit (purchased thru Huggins) less than 2 yrs old, fan motor goes bad/no longer working. Under 10 yr warranty, only parts, not labor?? Do not agree that I had to pay Huggins labor rate for them to file warranty, pick-up new motor and send back broken motor. Also, believe the one hour labor diagnostic (10 minutes) should have been included with the final labor cost. The warranty company should cover the diagnostic and the cost to get the replacement part. Less than ONE HOUR of total labor, $600. A lot of $$$$$, gone forever...

Just had Robert W. come replace the blower motor for the unit at the shop. He Got it done quick but efficient and a very friendly guy who didn’t mind explaining what he was doing and what I was being charged for. If I have any more AC issues, I’ll be requesting him as the Tech again.

Robert was here for routine maintenance of our unit. I appreciates how kind, thorough, and professional he was. He let me know when he was here, explained his process, let me know when he was done, and he offered great maintenance tips to keep our system running as efficiently as possible. He was also very nice and tolerant to my sweet paw kids (Goldens). Thank you!

We just moved to this area a month ago. Discovered water leaking out of the bottom of our furnace at 10pm. Called Huggins H&A...received an immediate response. Provided costing options for immediate or next day service. Went with next day. Company texted first thing next morning with details on service call. Robert (technician) arrived promptly and was fantastic...explained the problem, advised us how to prevent it (clogged drain line) from happening again, and then got us back up and running. We are not used to such great customer service. Huggins has my HIGHEST recommendation...and they earned my business. Thanks!

Garrett was very thorough checked everything With our system turned out it was an electrical problem. Garrett was very professional and knowledgeable about The issue we had with the AC. Highly recommend Hugghins Heating and AC.

I emailed the company Sunday afternoon with concerns about the air handler they installed and they called me with an appointment for the following day. The technician took care of my concern and explained very well what happened. I recommend Huggins HVAC 100%

Biggest Thank You ever to Huggins Heating & Air for coming out and fixing our air conditioner on a short notice and in the pouring down rain!! Our A/C quit on us this afternoon, we called them and they said they could definitely come out today and that they did! If I could give 10 stars I most definitely would,. Thank you again Bryce Huggins for the fast, prompt service, you have gained a customer forever!!

I posted about Huggins last Friday, but wow, Not only did Bryce come out last Friday and they got poured on, but let me tell you something else…Bryce came out not just once on Saturday, but Three times to get us up and running, Then we knew it was time to get a new system, our old one lasted for 12 1/2 years.

They gave us a quote real quick, Fast forward to today, they showed up around 9:00 this morning and now we have ice cold A/C!

Bryce Huggins, I will repeat this again…Thank You a million times for going above and beyond to help us out and for the new install!

They got my house staying cool, on 90°+ days. Customer service is good also. everyone you talk to has HVAC knowledge got my system diagnosed and my faulty blower unit replaced within 24hrs of showing up after the first call.

When our air conditioner kicked the bucket during a minor power outage, We called Huggins heating and air! Every time we’ve called (even after hours) they’ve always been able to accommodate us and fix the problem to getting us back to cooler air. They are professional and honorable with reasonable prices.

Garrett is an amazing AC guy! Friendly & definitely knows his stuff, highly recommend!! I have used FL Home Ac in the past & can say Huggins is much better by far.