Septic System reviews in Jacksonville, Florida

I had a wonderful experience with the office staff, especially Kelly and Isabella, and Tyler and Brian who took care of my pump out service. It was truly one of our best experiences, and we’ll definitely use them again. We’ll also be sure to recommend Dr. Poo to my family and friends. Thanks again!

We had a pretty bad water backup on Thanksgiving morning. Called around and only company that picked up was Dr. Poo. We are so happy that was the case! Hailey was so helpful getting us set up for an emergency pump out. The guys showed up first thing the following morning. Turns out the previous company charged us full price (the same price Dr. Poo charges) but only pumped out one of the two tanks. So we literally had 4feet (8 years) of solid waste blocking off the entire system. Tyler walked us through the whole process and explained how the system is supposed to work. We cannot say enough good things about this company’s service and we will be clients from here on out. Thank you so much!

Tailor and Brian amazing guys and dr. Poo definitely is 5 star plus service make your septic new again. I strongly recommend this company.

Great company!! Always available for pump outs and very professional! They pumped my tank out and left without making a mess! Highly recommend!

Great service!
That’s what I experienced this past December when the old septic system in my house failed and I had to put a new one. I called some companies in the area. Dr. Poo started the process right away with no problem. Their representatives were very professional and knowledgeable, they helped me understand and answered all my questions. The work was done in a correct and very respectful way , and within the time frame.
I recommend Dr. poo as a good choice to consider for septic system works.
Kelly, Chris and Mathew are a great team!
Thank you
Happy new year :) !

Job done was awesome. Great price and fast service. The two young men that came out were so courteous and careful. I couldn’t be more pleased and I will definitely use Dr. Poo again. Blessings to your Company and staff. S. Adkins

This company is an absolute breath of fresh air.
My sump pump went bad on a Monday afternoon (I didn’t know for a fact it was, but I had a feeling it was). I called ZHL Tuesday morning right when they opened and they said they could be out to my house in 1-2 hours! Not only did they show up when they said they would, they also sent a text indicating they were 30 minutes out. Awesome communication!
Chris came and pumped my dosing tank and discovered the sump pump was in fact bad and said he had to run to grab another truck with the equipment to replace it. I had a new perfectly operational pump by the end of the day. I’m a naturally curious person and watched and asked all the questions, and Chris answered them all with knowledge and never got annoyed with how many I was asking. I now know more about my septic system than I did a few days ago thanks to him.
So much stress taken off my shoulders. I never had to chase them. Wonderful professionalism. I would definitely recommend this company to anyone who needs septic service. Thank you for fixing my septic!

This is our second septic tank pump out with Dr. Poo and we couldn't be more pleased. Booking was fast and easy. Our tech was named Tyler and he was great, he even called 30 minutes prior to arrival to make sure we were ready for them. He was very informative and knowledgeable. He walked us through everything and was helpful and gave us tips etc to maintain the system. Truck was quiet and all the equipment was nice and they were very respectful of our property and kept the area clean and left very little footprint when complete. I would highly recommend them and they will certainly be our go to moving forward.

Father and son duo. These guys were 100% professional. Emptied my septic. They were very friendly and did a fantastic job. Thank you.

Great and fast service.

Professional & friendly staff
+ great service!

Clean job, good people.

Had a good experience with pumping and inspection. Reasonable price.

The gentlemen called and let me know they were on their way, they handled a likely difficult tank find with ease, and got the job done. I'm so thankful for them. Thank you!!!

Couple their tech came to clean septic tank. Very nice guys professional. I would definitely recommend them. Thank you for the quick response.

Awesome, courteous service. Joe and Joey were prompt, efficient and professional, not to mention down right good people. will definitely use them again and recommend their service to others

Couldn't ask for better service! They came highly recommended , we were pleased with the service and the price. Thank you to Brooke and Joseph for a job well done.

I usually use a different company that I have used for years, but they couldn't get to me fast enough. Eagerton came out the same day which was nice. I asked the lady on the phone prior to them coming if they suck the drain pipe as well cause I knew I had a clog in there, she said yes as long as it's not mud or grease. They pumped the septic , I told them of the clog , one guy put it in there for maybe a minute, the other guy seemed like it annoyed him , he kept telling me I needed a plumber and it was grease. I Never put grease in my house in any drain. I've actually had that issue before when I moved in so I've learned from that experience, the guy even argued with me on it being grease ... How ridiculous. I have two fire pits and that's where the grease goes..period.. Long story short, I called a plumber who unclogged it , and they said " wow the septic guys could have had this clog out with the suction on that hose no problem" ..guess what it wasn't grease either. My old company would have saved me the money it costs me for a plumber and in the way the cost of living is today that would have been appreciated. I will stick to my old company next time. Lesson learned. I gave three stars only because they came out the same day.

I highly recommend Eagerton's. They came out really quickly and charged less than the other companies I called. Most importantly, the two gentlemen who came did an exceptional job. They worked hard and efficiently, but also took the time to answer my questions and educate me. I will definitely call them again next time I need service.

Joe and Joey just left our house after pumping our septic tank....very nice men , courteous, prompt and helpful. First time using this company but will be who we use from now on.

Called Eagerton's on a Monday late in the afternoon to ask for a septic pump out. Not only were they beyond nice they were able to have someone come out the next day. They were both kind and worked quickly to get the job handled at my business so that it did not effect my customers! I will be using them for any all my plumbing needs in the future! Thank you Eagerton's!