Down East Contracting, LLC

This has been one of the worst experiences I’ve ever had. I paid Johnathan $25,000 upfront to remodel my bathroom and replace two exterior doors. I supplied all the tile and the bathroom vanity myself, so the payment was just for his labor, the replacement of some framing in the wall, and the sliding shower door, which he said would be installed.

My house is from 1980, so only a few pieces of lumber needed replacement due to water damage, which amounted to $1200 in additional work and fit within the $25,000. The job has dragged on for over six months, though it was supposed to take just one to two. Johnathan rarely answers my texts or tells me when he’ll show up. His work has been inconsistent and disappointing.

The drywall he put up is uneven, and the area around the pocket door looks like it was done by a child. His subcontractors nailed through the wall and into the pocket door when installing the trim, ruining it. He still hasn’t told me when he’ll fix it.

The drywall installed is uneven, and when I pointed this out, his subcontractor said nothing could be done because my house framing wasn’t even. When I consulted another general contractor, he said this would have been an easy fix if the framing had been checked with a level before drywall installation.

The exterior doors he installed were left unlocked at my house for months. They were never put in properly and didn’t lock, leaving my home open to theft until I noticed after coming home from work. Even now, only one door works as it should. The one he fixed has a damaged frame from where he moved a hinge, and instead of replacing the frame, he just used some filler, which looks sloppy. It’s taken a lot of time and effort just to get him to do any work. I strongly suggest you avoid this General contractor.

As of now, I don’t know if he plans to fix any of these problems because he won’t answer his phone. I also paid for a glass door to be installed, but I have no idea if he’ll ever finish it. I recommend everyone stay away from this general contractor. It’s not worth the trouble. I wouldn’t recommend him for any home projects unless you want to be taken advantage of.

We had a wonderful experience with Down East Contracting.They rebuilt a 60's leaking, failing jalousied porch and made it a beautiful room that is clearly our favorite space.
Joe and the crew were professional yet personable. If not on time, they were early, and they cleaned up at the end of each day.
We plan to use Down East for all of our future projects!

Did a fantastic job in my house. Took his time and was very professional. Highly recommended!