Air Rescue - Largo

Beware. Company way overcharges. I have used other companies and I should have stuck with them for replacement. I thought thermostat was broken and it would have been under warranty. No it need to be cleaned out. Wanted $280 to do it. On top of the $79 service charge. I have never had another company do that. They would have cleaned it out and maybe charge a nominal fee but in the past none if them have charged. This happened one other time. Try to charge me $1500 for a diagnosis. Another ac company charged $290.

Richard did a Precision Tune-Up on my AC system, explained clearly and showed me the work that needed to be done. Very professional.

That's funny on how you cannot locate me. However, when I gave the one star your office knew who I was and immediately notified your tech Genn P. Which he called me and asked to delete the review. Now, about the 1 star review. Your company was scheduled to come out for regular maintenance. My unit was working fine except for a clogged pipe which leaked inside into the pan. Glenn used the wet vac to unclog the pipes outside but didn't care to drain the pan inside leaving the water in the pan. He did not do any maintenance. He tried to sell me a new unit because my AC will be 10 years old in December although has no issues. Glenn then tried very hard to sell me a new unit and took the handle to the ac breaker to show me the coil had rust and left. After 10 minutes my house reached 90 degree and I called the office not knowing why the unit was not working. Glenn then advised me over the phone to put the handle back on because he forgot. He procecedered to ask me to remove my review because it would fall on him. If he had tested the unit before he left, he would have noticed it wasn't working but he didn't. He also did not unclog the pipes because the leak remains. Glenn only focused on selling and did not care about anything but selling. I was without AC for 2 hours in July because your company uses scheduled maintenance to sell and rip off people.