All reviews for Weatherproof Cooling & Heating LLC
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Best experience ive ever had with an AC company. They came same day and did a free estimate. Very great price!! I then asked the next day for a new installation and it got finished in a matter of hours. Amazing company I cannot stress it enough, recommend it big time.
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I recently hired Weatherproof Cooling and Heating and I was extremely impressed! They fit me into the schedule last minute and kept me informed during the entire process. I am very happy with the work they did at my rental property and I will be using them for all of my properties! Highly recommended and five stars!
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Exceptional service from Genci! His unbeatable prices, profound knowledge, and outstanding workmanship truly set him apart. The convenience he provided by swiftly and efficiently addressing my AC system needs was remarkable. The quick turnaround without compromising quality speaks volumes about his professionalism. I'm thoroughly impressed and grateful for the top-notch service. Highly recommend Genci for anyone in need of reliable and skilled assistance!
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Weatherproof Heating and Cooling is a very professional company. They responded quickly to my call giving me a fair estimate and wasted no time to replace both my inside and outside A/C unit. The product that they used was of good quality with a warranty. Their installation process was swift and clean and we enjoyed their company while they were in the home. I will definitely be using their services again and I would recommend them to anybody trying to find a reputable company for themselves.
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Best experience I’ve had with an AC company. Came very conveniently, helped tremendously with little effort. Gave free estimates and while Genci was here, I asked him to take a look at the thermostat and he did it for free, fixing a slight error in the system. So grateful. Definitely will be recommending to others. 5/5
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After having a few AC companies ensure me that my only option was to spend at least $10k on a brand new system, James (the owner of Weatherproof Heating and Cooling) came out in just a day's notice, inspected the issues, and replaced the faulty parts on the same day. He was honest about what the problems were and what he thought I should do. He didn't press me on a whole new system. Instead, he presented all options and what the risks might be for each one. He saved me thousands of dollars that would have been spent prematurely on a brand new system. Now, when I really am ready to upgrade everything, I know exactly who to call. Don't waste your time with other companies like I did!
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I had an urgent situation on a Sunday afternoon and most places wouldn't come out without charging a hefty fee. I took a chance with Weatherproof cooling and he was here in an hour. Genci thoroughly checked everything, explained what he was doing and what was found, and charged a very reasonable rate. He will be my go-to HVAC person in the future!
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I definitely would NOT recommend Weatherproof for service. I hired them on 1/9/25 to service the Hayward pool heater at my Airbnb after seeing their many 5-star reviews. Unfortunately, my experience was the complete opposite.
The service tech got the system running, but the extremely poor quality work didn't even last a year. My system failed again on 12/20/25, so I called a different HVAC company that stated that the capacitors Weatherproof used were not OEM approved parts and their bypassed wiring voided the 5 warranty on my $6k pool heater. Their fix was essentially a temporary, "Jerry-rigged" workaround rather than a proper repair despite charging me $1,225.
This is on top of the completely unprofessional manner by which the tech took payment. I gave him authorization to do the work and he invoiced me. The issue was that he wanted immediate payment even though he didn't say that before doing the work and started calling and texting me repeatedly as I sat in a work meeting with top management. I would have provided a credit card in advance if that was required, but the debt collector style of payment demand right after doing the work was totally unprofessional, especially when the due date on the invoice was a week later. To say that I'm angry is an understatement considering I went through all that for a shoddy Jerry rigged repair that ended up voiding my 5 year warranty. I was left to pay for the second $500 repair, and now have lost 3 years of warranty coverage thanks to Weatherproof.