Reviews of local pros in Maitland, Florida

4.5 based on 386 reviews Back to the listing
    5

    These guys are the real deal, they have every step of the way under control, best customer service, very personal. Even Engineering is in-house

    1

    The system looses efficiency . My system lost 2000 kWh/year since I had it installed and there is no reason for it other than the poor productivity of the Solar Power system.

    1

    Didn't have them install solar but after their horrible interview where they flat out lied to me I'm glad. Hope they treat others with more respect

    1

    They don’t follow up. I scheduled an appointment and it cancelled. Then the guy said he was gonna be late the second time and I cancelled the appt because I don’t run on their time. Went with a different company. Still upset with how it was handled cause the guys keep calling me

    1

    Installation was in 2019. Company had very limited experience with tile roofs and left gaps in roof that had to be repaired. They did reluctantly cover the cost of this. Had financial mishaps due to their mistakes.

    5

    Great company does top notch work. Install teams are amazing. Office does a good job of keeping you informed on where you are in the process and what to expect.

    1

    Terrible customer service! I’ve been waiting months to have them schedule a time to come out and fix our solar. Sun power sent the equipment to them and I’ve been getting nothing but the run around. My equipment is just sitting there waiting to be installed. I definitely recommend you find another company if you actually want something done!

    1

    My first appointment of 10/02 had been rescheduled because of a double booking and was rescheduled the following day at 9:30 AM. On Thursday, October 1, I was asked to email my electric bills to that person, which I did. Today, the day I was supposed to have the meeting, nothing at 9:30, so I texted him and asked for the Zoom meeting code. No response. I texted again and asked if we were still having the meeting, no response. I sent 2 "??", no response. I called the main office and told them this was very unprofessional. Them all of a sudden I receive a text message that the meeting was scrubbed for a family matter. I support family matters but the right thing would have been to inform the customer before the scheduled meeting and not 1 hour later. The person on the phone said she was going to escalade this and get back to me. It's almost a couple of hours. I still haven't heard anything. And I can tell that I am not the first person to comment on this. I really don't know what to think.

    5

    Sunpower was great, very responsive, honest and the best experience. Jack Hamilton made things very clear, communication was superb, and didn’t dodge the hard questions. You won’t be disappointed working with Jack.

    5

    Project went smooth and the panels/solution is top notch. System was sized perfectly based on our usage. Clean install - system has performed very well for the last year!

    5

    The esaSolar team is a pleasure to work with. They are professional, reliable, and are focused on providing top-notch customer service. Definitely a company you want to consider when going solar!

    5

    I am very pleased with the install of our Solar Panels. Operations was always responsive to my calls (even after the Install) and addressed any concerns timely.

    5

    The staff at esaSolar made the process simple and stress-free. We love our panels and now our neighbors are interested in installing them too. We recommend the professional and friendly people at esaSolar.

    5

    ESA Solar installed my 11kW system in October of 2020 and I could not be happier. There were a few hiccups during the installation process (not ESA's fault) and one team member drove 2 hours to my house on a Friday evening to install just one small part. The system has been running flawlessly so hats off to them! Highly recommend ESA!

    5

    esa Solar is a solidly professional company that provides a worthwhile product with friendly, knowledgeable, and responsive service. I could call and always could talk with knowledgeable people. If voice message or email was used for contact I always received a timely response with the requested information. The installed product itself has performed wonderfully without any system or electrical issues of any kind. Highly recommend esaSolar for anyone's solar needs.

    5

    After considering numerous companies, I chose esaSolar and am glad I did. Insofar, they've been extremely responsive and helpful. Lauren was been very quick to respond to any question I had along the way. The site surveyor, Antonio, was very thorough and relayed my notes to the design engineers. Designer Mike was able to deliver the exact solution I was seeking. Permitting was a lot quicker than I anticipated. The installation involved a complicated main electrical panel upgrade + an EV charger, and their electrician, Gerardo Di Vicenzo, was stellar-- an upmost professional with keen attention to detail! From start to finish, I felt my project was in the best of hands. Very pleased so far, great company!

    5

    Esa solar was awesome. Brooks came and spent time with us showing us the difference between their panels and other companies. They took time to figure how much solar we needed and got us the right amount. We have a huge system 16kW because we have a bigger house and 5 of us. The numbers have been spot on for 6 months now. I love the app, shows how much electricity we are using. How much we are generating, cost savings etc.
    Duke on the other hand was a pain. My name was Jeff on one page and Jeffrey on another and they Couldn’t figure that math out…

    We love our panels. Makes sense environmentally and economically.

    2

    Sales team was great, install was delayed but it was understandable... they convinced me to put the boxes somewhere I don't love but that's on me... my issue stands with after install they pretty much stop responding. I don't think our system produced the promised amount in the first year but no one ever calls me back, or when they do it's to say someone else will who never does. So it has never been fully addressed. In addition, one of the boxes has started to hum and we can hear it inside. Getting a hold to resolve was a pain and then the fix didn't last very long. It's so hard to have support I get tired of trying (maybe that's their goal). We've debated upgrading but I wouldn't go back with this support... We've had others ask and while we highly recommend solar, we wouldn't recommend SunPower by EsaSolar simply because of their support. To me, this feels like a company that doesn't stand behind their product... once they have you, they stop caring about customer service. Truly disappointing, especially since everyone up to install had been great.

    Appreciate the detail forwarded, disappointing it takes a review but will see if action is ever actually taken. Please be mindful of cpi.

    4

    I've had my solar system for a little over 3 years now. It's functioning well and I am happy with my decision to go solar. esaSolar did the installation of my SunPower system. The team was very professional; there were a couple of hiccups along the way but esaSolar was responsive and kept good communication. Additionally, I know that SunPower is a highly-rated brand in the solar industry .

    4

    I was so excited to finally able to have solar panels put on my roof and have a battery installed for non-stop power in our suburban home. The sales, engineering and design team did a great job of permitting, coordinating with the local utility, and placing the maximum number of panels on my second story metal roof to maximize solar production even through I have shade on the best part of the roof, the south side. The only problem I had was I was disappointed and frustrated in how long it took to actually get the system operational. Apparently they out-sold their onsite install capabilities because of high demand. I signed my agreement April 15, 2019 and finally was operational in March, 2020. However, they were quick to respond when we identified that one of the 4 components of the sonnen 10kW battery was not working and the system not communicating via wifi; they came onsite to troubleshoot the problems and get it resolved with Sunpower and Sonnen techs by phone. I have complained to esa operations and engineering and to the monitoring software providers that there needs to be a push alert to allow immediate notification when the monitoring software is not getting data so the system can be checked and the issue corrected. I have recommended Sunpower by esaSolar to others as a trustworthy and reliable business for solar power and battery installation.

    5

    I had my 11.4kw system installed back in 2018. We also purchased the removal take down package. Because of insurance issues, we had to get a new roof. ESA came out and removed my planels and re-installed them. Glad to know they stand behind their contract because during the whole re-roofing ordeal, a few roofing companies said solar companies are pulling their "customers through the coals" when it comes to removal/reinstall of the solar panels.