Reviews of local pros in Miami Beach, Florida

Today Isnaudi was very helpful he handle the situation with care and concern. He made sure everything was back to normal before leaving. The supervisor had to come Jean Vincent and both were amazing and insightful. The job got done in a timely matter. Thank you again always an exceptional job.

Leandro tech 8143 did a great job the other day replacing the toilet flange and the wax ring in my bathroom.
I recommend him, very professional.

Gabriel was amazing! We called Roto Rooter to come fix our clogged toilets at our business and they were able to come out the same day. Gabriel was professional, on time, and quick with his service. Highly recommend!

Joseph and Alejandro were professional. Informative, and helpful. Stellar examples of excellent customer service. An asset to the team.

They were excellent! Isnaudi was awesome! He knew exactly what the problem was and was very quick to fix it. He gave us a good explanation of what happened with our plumbing and was upfront with how much would cost. He was clean and organized. Amazing experience in the middle of our plumbing issue! Highly recommended!

Our plumbing problem was a bit
mysterious and Gabriel (7785) fully explained our options and gave great service. He was personable, did good work and made sure we were happy with the results.

Moises and Michael did an excellent job replacing our water heater. They were both professional and knowledgeable. I was satisfied with their job performance, it was timely and done correctly.

Gabriel #7775 was exceptional as he repaired a leaking spigot behind my home. Very professional, very polite, very honest and efficient. I anticipated an entire spigot replacement which would have been far more expensive. Instead, he made an adjustment with a wrench as opposed to selling me on a more costly fix. Honest as the day is long!

Luis 6490 was fast and worked very clean.
Toilets came out perfect!

I called Root-Rooter to explain a noise I was hearing in my sink pipe, and the technician Leonardo explained the source. His supervisor Ruel also performed a test to ensure there was no mold under the wood, and everything was fine. I’m very satisfied with the service.

Paid $150 to change a small piece and couldnt fix.
He wanted to charge me initally $477.00.
When I called the day before they told me that the diagnosis would been free and only charge for the repair. He said that the diagnostic was always $185.00

Great experience with this company. I had a clogged pipe causing a nightmare at home. Leandro showed up and diagnosed the problem. He explained to me in the simplest way how to approach the problem and the options I had. He was very professional and clear about how expensive the repair could be. Thanks for your help.

CARLOS is the best in the business. Handles all my plumbing needs and is extremely professional. Highly recommend!!!

Moises from Roto-Rooter did an EXCELLENT job replacing all the cartridges and valves in my shower, in order to stop a leak that had been troubling me for months. Moises was extremely professional, cordial, punctual, and efficient. The price charged was also very reasonable. I am very grateful to Moises and Roto-Rooter for their excellent service, and I will definitely use them again in the future. I highly recommend this company!

The plumbing repair person was very patient along with their office in accommodating the requirements of documents for entering the building prior to any work.

It was a little bit expensive, but they were able to fix my kitchen sink pipe from leaking… We’re definitely recommend for a professional job and would definitely use them again.

they were very prompt to come and begin service in my apartment. however they did not solve my problem and nevertheless I paid the diagnostic fee. Lastly, they promised to send me an emailed report within a day or day and a half and failed to do so. Today is day three and there's no report so I'm not happy overall with their service.

I had a backup from a clogged pipe. Medina and Jeffrey were teriffic in dealing with the problem and could not have been more professional. They are a significant credit to your company.

Our Roto-Rooter technician was outstanding. He arrived on time, explained every step of his process as he worked to identify our clogged drain problem. He was courteous and friendly. Best of all, he solved our plumbing problem.

I couldn’t be happier with the service I received! From the moment I called, the team was professional, friendly, and quick to respond. The plumber arrived right on time, explained everything clearly, and completed the job with excellent workmanship. They went above and beyond to make sure everything was working perfectly before leaving, and even cleaned up after themselves. The pricing was fair and transparent, with no surprises. It’s rare to find a company that combines skill, honesty, and great customer service, but they definitely delivered. I’ll be recommending Carlos and Isley to family and friends and will absolutely use them again in the future

Our small condo association in Miami Beach had an excellent experience with Roto-Rooter’s Miami branch, largely thanks to Felipe. After another plumber from a different company had snaked our main line and removed what we thought was the blockage, we called Roto-Rooter to perform a camera inspection just to be sure everything was clear. Felipe used the camera to identify two additional blockages that had not been addressed.

Based on what Felipe found, we proceeded with hydro jetting, and the team was able to fully clear the 150-foot main line. Felipe spent several hours on site making sure the issue was properly diagnosed and resolved. He took the time to explain what he was seeing in the line and made sure we understood the situation before moving forward. Throughout the process, Felipe was extremely responsive by phone and text, even outside normal hours. He was professional, courteous, and clearly committed to making sure the job was done right.

We highly recommend the Roto-Rooter Miami branch, and especially Felipe, for anyone dealing with sewer line issues. Their thorough approach and follow-through made a stressful situation much easier to manage.