Mendoza Pavers, Inc.

We hired Mendoza pavers in may to install turf grass around our pool and we were at first thrilled with how quickly the turf grass was installed around our pool . Then going into 4th of July weekend at the end of the pool deck there was some settling and a large hole and nearly broke my ankle stepping into it . My wife was the point of contact and called him multiple times a day but no one answered and his voicemail was full . She was also texting him with no response .after a few weeks she called from her office line and he answered .He sent some one out to repair it but it was a pain to have to track a company down for a repair for a job that was just completed . A few weeks later the same hole appeared AGAIN in September in the same spot. We have been trying to contact him to repair this issue which is supposed to be under warranty to this day December 28th 2021 . Very bad customer service for this company and I do not recommend

My first indication that the installation was not going as well as I had hoped was when I noticed how little of the turf glue was actually being applied at the edges and along the seams. Because of my suspicions, I watched several youtube videos of such installations, which confirmed those suspicions. I also learned that Paul utilized no seam tape. When I questioned him, he assured me that the way he was doing it was better than with the use of seam tape. In retrospect, I'm certain that he makes a practice of maximizing his profit by skimping on the materials. As a result, as I walked my yard, I noticed that several seams were apparent. Additionally, within a few days of the installation, weeds were popping up through the artificial grass. Apparently, the weed barrier was either applied incorrectly or in some areas, not at all. Furthermore, the race car driver who operated the earth mover used to aid in the preparation of the lawn, dislodged and damaged several of my existing driveway pavers. Although these were replaced and/or repositioned, on closer inspection I noticed that they did not bother to replace missing previously cut sections.

UPDATE: Shortly after posting this review two of Paul's laborers presented and attempted to fix the problems I have written about. The pavers are now fixed accordingly. However, although attempts were made to minimize the seams' appearance, many are still evident. As for those pesky weeds that continually pop up through my carpet, they suggested that I use chemicals to kill them off, which I had already decided to do as I played whack-a-mole on a daily basis. Obviously, the so-called weed barrier was either improperly applied or not applied at all in several areas of my lawn.

Consequently, this has earned Mendoza Pavers a 2nd star.

Toke us a while to find a company to show for a quote us for the installation of our driveway And basketball court for my kids , and We came across Mendoza pavers he show the next day as he said and did the work in only two days. Price was right comparing his company with others the job was done fast and effectively. Highly recommend this company well we had a great experience with them. They did cut one of my outlet electrical wire wish was scare but they fix it the next day.