All reviews for Radwell

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    1

    Unfortunately the management team; Juan Pedro Yalet and Eric Vasquez are overwhelmed with their 700+ students and ghost parents with concerns. They were aware there would be delays in the Douglas soccer field but did not inform parents till the week practice started. — just got off the phone with them after they did a schedule (days and times) AND location change and I was told by Juan Pedro Yalet “he can do whatever he pleases with his team and no one will tell him what to do!” I for one will not take that level of disrespect and blame shifting that took place on their part. With the amount of money they ask for, you would think they’d have a better grip on things. What a damn shame. —— on to better things we go!

    1

    Slow and unkindly customer service.
    I spent more than 20 minutes waiting, the weir is that I was the only customer standing in from of their counter, several employees' pass but only one after 20 min ask if I need help, surprise for me that the person that finally come to attend me has passed 10 minutes before and choose to avoid eye contact instead simply ask if I need help, but even more surprising was that the part I need that they very same has listed at Ebay at $12 was priced at $33 on site, I explain this to the clerk but he say that there were nothing he can do with rude manners and I then ask for a manager and he said it was none, only the owner and he was not available at the time, I resourced myself to call the office but same answer was obtained, this time with better manners even at last he agreed that this hole situation makes no sense.